Lenovo touch screen monitor doesn’t work in Windows 10 [EASY FIX]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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what to do if Lenovo touch screen monitor doesn't work in Windows 10

Windows 10 is optimized to work with touchscreen devices but it seems that few users have problems with Lenovo touchscreen monitors. If your Lenovo touchscreen monitor isn’t working, you might want to check few of these solutions.

If you own a touchscreen monitor then it’s probably a lot simpler and faster to sometimes use its touchscreen than to use keyboard and mouse.

However, problems can occur and sometimes touchscreen monitor just won’t work for some reason. If that’s the case for you, then you might want to try the following solution.

What can I do if my Lenovo touch screen monitor isn’t working?

  1. Disable and re-enable HID-compliant touch screen
  2. Disconnect peripherals
  3. Repair your Registry
  4. Install the latest Windows updates
  5. Rollback drivers
  6. Run the built-in Windows Troubleshooter
  7. Hold the Power button for 1 minute

Solution 1: Disable and re-enable HID-compliant touch screen

This is a pretty straightforward solution and it has worked for other touchscreen devices so it might help you with your Lenovo touchscreen monitor.

  1. Open Start and search for Device Manager. From the list of results click Device Manager to open it.
  2. When Device Manager opens go to Human Interface Devices section and expand it.
  3. Under Human Interface Devices section find  HID-compliant touch screen.
  4. Right click it and choose Disable. You might get asked if you’re sure that you wish to disable it, so click Yes.
  5. Now right click HID-compliant touch screen again and choose Enable.
  6. After doing that your touchscreen device should start working.

As you can see, this is a simple solution and users report that it has managed to fix touchscreen issues with other brands of touchscreen devices, but there’s no reason why not to try it with your Lenovo touchscreen monitor.

If you’re looking for more solutions for Lenovo’s touchscreen devices, we have recently covered how to fix touchscreen display on Lenovo Edge 15, so you might want to check that as well.

If you’re curious about how you can disable your touchscreen in Windows 10, check out this article to learn what you need to do.

Solution 2: Disconnect peripherals

If the solution listed above didn’t help, continue the troubleshooting process with step number 2. Some users reported that disconnecting all peripherals and restarting the computer helped them fix the problem.

I think I’ve found the problem. When I boot the laptop without an external display or USB, touch screen works fine. The problem only comes in when I connect USB devices.

Keep in mind that you should wait until your machine has completely booted up to plug your peripherals back in.

Solution 3: Repair your Registry

If certain Registry keys got corrupted, you may experience various technical issues, including touchscreen problems.

The simplest way to repair your registry is to use a dedicated tool, such as CCleaner. Windows 10 users can also use Microsoft’s System File Checker to check for system file corruption, but CCleaner is the real help in this situation.

Plus, you can download it for free, and optimize your system resources with it.

Note: Don’t forget to backup your Registry before tweaking it. In case anything goes wrong, you’ll be able to restore a working version of the OS.

1. Go to Start > type cmd > right-click Command Prompt > select Run as Administrator

2. Now type the sfc /scannow command

3. Wait for the scanning process to complete and then restart your computer. All corrupted files will be replaced on reboot.

Looking for the best registry cleaners for Windows 10? Take a look at this list and choose the one that suits you best.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look on this guide.

Solution 4: Install the latest Windows updates

Make sure that you’re running the latest Windows OS updates on your computer. Microsoft constantly rolls out updates in order to improve the system’s stability and fix various issues.

If the touchscreen issue is actually a general Windows 10 bug, chances are that Microsoft already pushed a hotfix for it.

To access the Windows Update section, you can simply type “update” in the search box. Then go to Windows Update, check for updates and install the available updates.

Having trouble updating your Windows 10? Check out this guide that will help you solve them in no time.

Solution 5: Rollback drivers

When you install the latest OS updates using Windows Update, the system also installs the latest drivers. However, sometimes the newest drivers aren’t fully compatible with your system configuration which could trigger various problems.

In this case, rolling back to default drivers may fix the problem.

Launch Device Manager, right click on the HID-compliant touch screen and go to Properties. Navigate to the Driver tab and click on ‘Roll Back Driver’.

If you want to avoid similar issues in the future, you can block Windows 10 from auto updating certain drivers. To find out more about this, check out our step-by-step guide that will help you do just that.

Solution 6: Run the built-in Windows Troubleshooter

Windows 10 also features a built-in troubleshooter that you can use to fix general technical issues. For touchscreen issues, the best solution is to run the Hardware and Devices Troubleshooter.

Go to Settings > Update & Security > Troubleshoot > launch the  Hardware and Devices Troubleshooter.

fix touchscreen monitor windows 10

Once the troubleshooter completed the scan process, restart your computer and check if the issue persists.

If the Troubleshooter stops before completing the process, fix it with the help of this complete guide.

Solution 7: Hold the Power button for 1 minute

As strange as this solution may appear, many Lenovo users confirmed it worked. Moreover, Lenovo marked it a solution on its support forums, so it’s worth giving it a try.

All you need to do is shut down your computer completely. Wait for a few seconds and then unplug the power cord. Now, hold the power button for 1 minute. Plug your computer back in and the touchscreen should work now.

We hope that our solutions were helpful to you and that you’ve managed to resolve any touchscreen issues that you had with your Lenovo touchscreen monitor.

If you have any more questions, don’t hesitate to leave them in the comments section below.


Editor’s Note: This post was originally published in January 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.

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  • My touchscreen stopped working all of a sudden. I followed the directions above and my touchscreen now works on my Dell laptop. Thanks for the free advice!

  • thank you so much for this simple advice to re-enable my touch screen. it was partially working – but wouldn’t work when i tried to scroll up and down with my finger. by simply disabling and re-enabling, it fixed itself. thank you for saving me the headache!