Is your Lenovo touch screen not working? Try this

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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  • The Lenovo touch screen not working problem is not very common and the solutions are pretty simple.
  • The first solution is to disable and re-enable HID-compliant touch screen.
  • Other important steps are to disconnect all peripherals and repair the registry.
  • Installing the latest Windows updates and running the built-in troubleshooter are also recommended.
What to do if Lenovo touch screen not working
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Windows 10 is optimized to work with touchscreen devices but it seems that few users have problems with Lenovo touchscreen monitors. If the Lenovo touchscreen is not working, you might want to check few of these solutions.

If you own a touchscreen monitor then it’s probably a lot simpler and faster to sometimes use its touchscreen than to use keyboard and mouse.

The Lenovo ThinkPad touch screen not working problems can occur and sometimes touchscreen monitor just won’t work for some reason. If that’s the case for you, then you might want to try the following solution.


What can I do if my Lenovo touch screen monitor isn’t working?

  1. Disable and re-enable HID-compliant touch screen
  2. Disconnect peripherals
  3. Repair your Registry
  4. Install the latest Windows updates
  5. Rollback drivers
  6. Run the built-in Windows Troubleshooter
  7. Hold the Power button for 1 minute

1. Disable and re-enable HID-compliant touch screen

  1. Open Start and search for Device Manager. From the list of results click Device Manager to open it.
  2. Go to the Human Interface Devices section and expand it.
  3. Find  HID-compliant touch screen.
  4. Right-click it and choose Disable. You might get asked if you’re sure that you wish to disable it, so click Yes.
  5. Right click the HID-compliant touch screen again and choose Enable.
  6. Your touchscreen device should start working.

As you can see, this is a simple solution for the Lenovo Thinkpad touch screen not working and users report that it has managed to fix touchscreen issues with other brands of touchscreen devices, but there’s no reason why not to try it with your Lenovo touchscreen monitor.

If you’re looking for more solutions for Lenovo’s touchscreen devices, we have recently covered how to fix touchscreen display on Lenovo Edge 15, so you might want to check that as well.

If you’re curious about how you can disable your touchscreen in Windows 10, check out this article to learn what you need to do.


2. Disconnect peripherals

If the solution listed above didn’t help, continue the troubleshooting process with step number 2. Some users reported that disconnecting all peripherals and restarting the computer helped them fix the problem.

I think I’ve found the problem. When I boot the laptop without an external display or USB, touch screen works fine. The problem only comes in when I connect USB devices.

Keep in mind that you should wait until your machine has completely booted up to plug your peripherals back in.


3. Repair your Registry

3.1 Use CCleaner

If certain Registry keys got corrupted, you may experience various technical issues, including touchscreen problems.

The simplest way to repair your registry is to use a dedicated tool, such as CCleaner. Windows 10 users can also use Microsoft’s System File Checker to check for system file corruption, but CCleaner is the real help in this situation.

Plus, you can download it for free, and optimize your system resources with it.

Download CCleaner free edition

Note: Don’t forget to backup your Registry before tweaking it. In case anything goes wrong, you’ll be able to restore a working version of the OS.


3.2 Run a SFC scan

1. Go to Start, type cmd, and click on Run as administrator to start Command Prompt.

2. Type the sfc /scannow command.

3. Wait for the scanning process to complete and then restart your computer. All corrupted files will be replaced on reboot.

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Do you have trouble accessing Command Prompt as an admin? Take a closer look ot this guide


4. Install the latest Windows updates

Make sure that you’re running the latest Windows OS updates on your computer. Microsoft constantly rolls out updates in order to improve the system’s stability and fix various issues.

If the touchscreen issue is actually a general Windows 10 bug, chances are that Microsoft already pushed a hotfix for it.

To access the Windows Update section, you can simply type “update” in the search box. Then go to Windows Update, check for updates and install the available updates.

If you have trouble updating your Windows 10, check out this guide that will help you solve them in no time.


5. Rollback drivers

When you install the latest OS updates using Windows Update, the system also installs the latest drivers. However, sometimes the newest drivers aren’t fully compatible with your system configuration which could trigger various problems.

In this case, rolling back to default drivers may fix the problem.

Launch Device Manager, right click on the HID-compliant touch screen and go to Properties. Navigate to the Driver tab and click on ‘Roll Back Driver’.

If you want to avoid similar issues in the future, you can block Windows 10 from auto updating certain drivers. To find out more about this, check out our step-by-step guide that will help you do just that.


6. Run the built-in Windows troubleshooter

fix touchscreen monitor windows 10

Windows 10 also features a built-in troubleshooter that you can use to fix general technical issues. For touchscreen issues, the best solution is to run the Hardware and Devices Troubleshooter.

Go to Settings, click on Update & Security, select Troubleshoot, and launch the Hardware and Devices troubleshooter.

Once the troubleshooter completed the scan process, restart your computer and check if the issue persists.


Did the Troubleshooter stop before completing the process? Fix it using this complete guide


7. Hold the power button for 1 minute

Use the Power button to put the device to sleep

As strange as this solution may appear, many Lenovo users confirmed it worked. Moreover, Lenovo marked it as a solution on its support forums, so it’s worth giving it a try.

All you need to do is shut down your computer completely. Wait for a few seconds and then unplug the power cord. Now, hold the power button for 1 minute. Plug your computer back in and the touchscreen should work now.


We hope that our solutions were helpful to you and that you’ve managed to resolve any touchscreen issues that you had with your Lenovo touchscreen monitor.

If you have any more questions, don’t hesitate to leave them in the comments section below.

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