Windows 11’s touchscreen not working? Here’s what to do

Matthew Adams
by Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it. He is passionate about... Read more
Affiliate Disclosure
  • Outdated touchscreen drivers, system power settings, registry errors, and hardware issues are all potential causes for Windows 11’s touchscreen not working.
  • You might be able to fix this by changing certain power settings for the tablet mode.
  • Re-enabling the touchscreen is another potential resolution you may apply when the touchscreen is not working.
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Touchscreen-compatible Windows laptops have become increasingly prevalent over the last few years. Microsoft’s Surface series is perhaps the most notable line of 2-in-1 hybrid Windows PCs.

However, Asus and Lenovo have also released some great 2-in-1 laptops. Windows 11 might have been optimized for touchscreen devices, but that doesn’t mean its touch mode will always work as expected.

Some users have already complained about the touchscreen not working issue on Windows 11. They restarted their laptops again and again, but still, the touch isn’t working.

As a consequence, users can’t enjoy Windows 11 with touch when the touchscreen isn’t working. If you need to fix Windows 11’s touchscreen mode not working, we are here to help you in that regard.

How can I check if my PC is touchscreen compatible?

You should see an HID-compliant touchscreen device within Device Manager. Click Action in Device Manager, and select the Scan for hardware changes option.

If you can’t see a touchscreen device in Device Manager after selecting that option, then your PC isn’t touchscreen compatible. If you do, quickly enable your touch keyboard on Windows 11.

How come the touchscreen isn’t working in Windows 11?

Windows 11’s touchscreen mode can stop working for many of the similar reasons as in Windows 10. It can often be a driver-related issue.

However, this problem can also arise because of power management system settings, conflicting software, manually adjusted calibration, and maybe even registry errors.

The best way to fix the touchscreen is to apply resolutions that will most likely resolve such potential causes. These are some of the Windows 11 fixes that will more likely make a difference:

How can I fix the touchscreen not working in Windows 11?

1. Run the Hardware and devices troubleshooter

  1. Right-click Start and select Run.
    Run shortcut Windows 11 touch screen not working
  2. To open Command Prompt, type this text in and click OK: cmd
  3. Then input the following command: msdt.exe -id DeviceDiagnostic
  4. Press Enter to open the Hardware and Devices troubleshooter.
    Hardware and Devices troubleshooter Windows 11 touch screen not working
  5. Then click Next to go through that troubleshooter’s potential fixes.

2. Check for Windows 11 updates

  1. First, click Start on your taskbar.
  2. Then select the Settings app pinned to the Start menu.
    The pinned Settings app Windows 11 touch screen not working
  3. Select Windows Update to bring up the tab that you can see below:
    The Check for updates button Windows 11 touch screen not working
  4. Click the Check for updates options to have Windows look for available patches.
  5. Then download and install any Windows 11 patch updates.

3. Check touchscreen is enabled

  1. First, right-click the Start menu’s button to open a handy shortcuts menu.
  2. Click Device Manager to open that window.
  3. Double-click the Human Interface Devices category.
    Human Interface Devices category Windows 11 touch screen not working
  4. Right-click HID-compliant touch screen and select Enable device if it’s disabled.
  5. Select the Yes option to confirm.
  6. Thereafter, click the Power option on the Start menu to select Restart.
Note icon
NOTE
If the HID-compliant touch screen is already enabled, try re-enabling it by selecting Disable device and then Enable again.

4. Adjust the power setting for HID-compliant touch screen

  1. Open Device Manager as outlined within the first two steps of the previous resolution.
  2. Then expand the Human Interface Devices category by double-clicking it.
  3. Right-click HID-compliant touch screen to select a Properties option.
    The Properties option Windows 11 touch screen not working
  4. Select the Power Manage tab in the properties window.
  5. Click the Allow this computer to turn off this device to save power checkbox to deselect (disable) that option.
    The Allow the computer to turn off this device to save power option Windows 11 touch screen not working
  6. Press the OK button on the properties window.
  7. Thereafter, restart your desktop or laptop.

4. Reinstall the touchscreen driver

  1. Open Device Manager as covered within resolution three. 
  2. Extend the Human Interface Devices category. 
  3. Right-click HID-compliant touchscreen to select Uninstall device.
    The Uninstall device option Windows 11 touch screen not working
  4. Select the Uninstall option. 
    Uninstall button Windows 11 touch screen not working
  5. To reinstall the touchscreen driver, click the Action menu and select the Scan for hardware changes option. 

6. Update the touchscreen driver

  1. Bring up the Device Manager window.
  2. Double-click Human Interface Devices within Device Manager.
  3. Right-click the HID-compliant touch screen device and select Update driver.
    Update driver option Windows 11 touch screen not working
  4. Then choose the Search automatically for drivers option within the Update Drivers tool.
  5. Restart Windows after installing a new touchscreen driver.

The Search automatically for drivers option no longer searches the Internet. It will only update a device’s driver if it finds a new one for it already on your computer. Therefore, you might need to manually download a new touchscreen driver from your PC manufacturer’s website.

Alternatively, you can try updating the touchscreen driver with reputable third-party driver updater software like DriverFix. A quick scan with a driver updater utility will reveal all old drivers.

6. Remove recently installed software

  1. Press the Windows and R keys at the same time.
  2. Then input this Run command and press Enter: appwiz.cpl
  3. Click the Installed on column to rearrange the listed software so that the most recently installed programs are at the top.
  4. Select the software that you installed shortly before the touchscreen stopped working.
  5. Click the Uninstall button for the selected software.
    Uninstall button Windows 11 touch screen not working
  6. Then click Yes to remove the software.

7. Roll back Windows 11

  1. Launch Run with the Windows key + R hotkey.
  2. Then open System Restore by entering this command and clicking OK: rstrui
  3. If System Restore displays a Choose a different restore point option, select that radio button.
    Choose a different restore point option Windows 11 touch screen not working
  4. Click Next to view your system restore point list.
  5. You might be able to select a Show more restore points checkbox. If so, select that option to expand the list of restore points.
  6. Then choose a restore point that will roll Windows 11 back to a date when touchscreen was working on your PC. Alternatively, select the oldest restore point listed there.
    Restore points Windows 11 touch screen not working
  7. Click Next to proceed to the confirmation step.
  8. Select the Finish option to start the system restoration.
Note icon
NOTE
Rolling back Windows 11 removes software installed after selected restore point dates. If you want to check what programs a chosen restore point removes, click the Scan for affected programs button.

Does Windows 11 have any new touchscreen features?

Microsoft has enhanced Windows 11’s touchscreen optimization in a few ways. The new desktop platform’s UI automatically adjusts whenever you detach or attach a keyboard. For example, the taskbar icon spaces will increase when you detach a keyboard.

That means Windows 11 automatically turns tablet mode on and off when you detach or attach keyboards. The new desktop platform doesn’t include a Tablet mode setting like Windows 10 does.

Windows 11 also includes a variety of touch keyboard themes for you to choose from. You can change the touch keyboard’s color scheme by clicking Personalization, then Touch keyboard in Settings. Up next, simply choose a new theme from there.

Touch keyboard themes Windows 11 touch screen not working

Should I reset Windows 11 when the touchscreen is not working?

That’s a drastic resolution for fixing any Windows issue, but it often works. If you don’t mind that you’ll have to reinstall third-party software after resetting the platform, by all means, give that potential resolution a try. Our guide on how to reset Windows 11 includes detailed steps for resetting the platform.

However, try applying all the potential fixes above first before resetting Windows 11. We don’t promise they’ll work for everybody, but there’s a pretty good chance they’ll resolve the issue.

If you still need extra help, consider contacting Microsoft’s Windows support service. You can do so by clicking the Get support link on the Contact Microsoft Support page or posting on the big M’s support forum.

Even more, check out this guide dedicated to Lenovo touchscreen not working issues. As strange as it may sound, many users confirmed that holding the Power button for one minute did the trick for them.

Feel free to add any questions about troubleshooting Windows 11’s touchscreen in the comments section below. Users who have found other ways to fix the issue are also welcome to share their resolutions below.

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