FIX: An error occurred loading this content on Apple TV

Milan Stanojevic
by Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer. Read more
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  • Seeing this error message will obviously not allow you to view the content in question, but this guide should help you.
  • To fix this problem you should perform a soft reboot, and also clear the cache files.
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Error occured loading content
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Being able to enjoy your iTunes content on Apple TV is crucial, but many users reported An error occurred loading this content on their Apple TV.

This issue will prevent you from viewing any new content, but there’s a way to fix that.

What can I do if an error occurred loading content on Apple TV?

1. Clear the cache

If you’re getting An error occurred loading this content message, you can fix it by clearing the cache on the application that is giving you the error. To do that, open the application and go to the settings section.

From there you should see the option to clear cache or cookies. After doing that, check if the problem is still there.

We strongly recommend the MacBooster 8, a cleanup app, that gives your Mac a full cache cleanup and regains more space to enjoy more from your Apple device.

This great tool provides you with an easy and powerful clearing function. It will remove all the cache files with just one click. At the same time, it also has the function to find and smart clean the duplicated files.

2. Perform a soft reboot

  1. Press and hold the Menu button and the down arrow on your remote for 10 seconds.
  2. Hold the buttons pressed for about 10 seconds, and the LED on Apple TV will begin to flash.
  3. Release the buttons.

Several users reported that they fixed An error occurred loading this content error simply by performing a soft reboot on their Apple TV. After doing that, check if the problem is still there.

On 4K models, the process is a bit different and you need to hold the TV button and the Menu button for 10 seconds. If this method doesn’t work, you can also unplug your Apple TV to restart it.

3. Disable Quick Start

  1. Go to Settings, and open Apps.
  2. Select iTunes Movies and TV Shows.
  3. Set Quick Start to Off.

According to users, you might be able to fix this problem by disabling the QuickStart feature. After doing that, check if the problem is still there.

4. Contact Apple support

If the problem still persists, perhaps it would be best to contact Apple Support.

It’s possible that this is a server-side issue, so you should wait for Apple to fix it or contact their support and let them know that you’re having this issue.

In today’s guide, we discussed some of the fastest solutions that you can use to fix An error occurred loading this content error.

FAQ: Learn more about content errors on Mac

  • Why has Word stopped working on my Mac?

Word could have stopped working on your Mac for a variety of reasons, but to fix it, try removing and re-installing the app.

  • How do I unfreeze Word on Mac?

To unfreeze Word on Mac, simply press Option+Command+Escape keys, and inside the Force Quit window select the Word app, and click Quit.

  • What is error code 50 on a Mac?

Error code 50 on a Mac usually appears when trying to transfer a file either by cutting or copying it. It means that you might have lost access to the copied/cut version of the file.

Editor’s Note: This post was originally published in June 2020 and was completely revamped and updated for freshness, accuracy, and comprehensiveness.

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