FIX: Microsoft Edge not working in Windows 10

by Ivan Jenic

Troubleshooting Expert

April 6, 2020

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Microsoft Edge is just one of many new features of Windows 10, and just like it’s the case with other notable features, users are satisfied with it.

But some users reported that Microsoft Edge on their computers won’t even work, so I prepared a couple of workarounds, in order to help anyone who faces this problem.

But first, since we don’t know which exact problem bothers you, here’s the list of all the potential Edge problems you can resolve with the solutions we presented:

• Microsoft Edge won’t open
• Microsoft Edge crashes
• Microsoft Edge runs slow
• Microsoft Edge not working after update
• Microsoft Edge keeps freezing 
• Microsoft Edge crashes after opening a tab

What can I do if Microsoft Edge stops working in Windows 10?

Table of contents:

1. Switch to Private Network
2. Enable DNS Client
3. Register app packages 
4. Run the App Troubleshooter
5. Run the SFC scan
6. Run DISM
7. Clear the cache and data
8. Turn off the firewall
9. Disable Antivirus
10. Install the latest updates
11. Uninstall the latest updates
12. Change the security permissions

Fix: Microsoft Edge doesn’t work in Windows 10

1. Switch to Private Network

1. Open Start Menu and go to Settings app
2. Go to Network & Internet, and then to Ethernet
3. Click on your connection icon, under Ethernet
4. Change Find devices and content to On
5. Restart your computer

This option sets your internet connection to Private, therefore Microsoft Edge won’t recognize any threats to your privacy, and you’ll probably be able to connect to the internet via Windows 10 default browser again.

However, if you’re still unable to normally surf the internet, try some of the solutions listed below.

If you’re having trouble opening the Setting app, take a look at this article to solve the issue.

2. Enable DNS Client

1. Go to Search, type services.msc and open Services
2. Find DNS Client and check it’s Status
3. If there’s nothing listed under Status, right-click on the DNS Client service and choose Start
4. Restart your computer

After enabling the DNS Client, go to your Edge browser and check if you’re able to connect to the internet now.

Most users don’t know what to do when the Windows search box goes missing. Don’t be like them and check out this useful guide to learn how to get it back.

You can’t restart the DNS Client? Don’t panic, we’ve got some easy solutions in this handy guide.

3. Register app packages 

1. Right-click on the Start Menu button and open Command Prompt (Admin)
2. Type the following command into the command line and press Enter: PowerShell
3. In Administrator: PowerShell window type in the following command and press Enter:
   • Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}
4. Ignore a couple of errors if they occur
5. Restart your computer and check if you’re able to use Microsoft Edge normally now

PowerShell stops working on Windows 10? Take a look at this article and learn how to fix it like a real technician.

4. Run the App Troubleshooter

1. Go to Settings.
2. Head over to Updates & Security > Troubleshoot. 
3. Select Windows Store Apps, and go to Run the Troubleshooter. 
4. Follow further on-screen instructions and let the process finish.
5. Restart your computer.

If the Troubleshooter stops before completing the process, fix it with the help of this complete guide.

5. Run the SFC scan

1. Go to Search, type cmd, right-click Command Prompt, and select Open as Administrator.
2. Enter the following command, and press Enter: sfc/scannow
3. Wait for the process to finish.
4. Restart your computer.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look at this guide.

scannow command has stopped before the process finished? Don’t worry, we’ve got an easy fix for you.

6. Run DISM

1. Open the Command Prompt as shown above.
2. Enter the following command and press Enter:
   • • DISM.exe /Online /Cleanup-image /Restorehealth
3. Wait for the process to finish.
4. Restart your computer.
5. In case the DISM can’t obtain files online, try using your installation USB or DVD. Insert media and type following command:
   • • DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
6. Make sure to replace C:\RepairSource\Windows path of your DVD or USB.
7. Follow further on-screen instructions.

It seems that everything is lost when DISM fails on Windows? Check out this quick guide and get rid of the worries.

Editor’s Note: This article continues on the next page.