FIX: Microsoft Edge not working in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
Affiliate Disclosure
  • Microsoft Edge is the built-in browser that comes with Windows 10 and some users reported that is not working at all for them.
  • To fix this issue, make sure that DNS Client is running and that Edge isn’t blocked by your antivirus or firewall.
  • Visit our dedicated Fix Hub to find out more about how you can fix frequent PC issues.
  • We covered Edge and other browsers in-depth in our Browsers hub, so head over there if you need more related information.
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Microsoft Edge is just one of many new features of Windows 10, and just like it’s the case with other notable features, users are satisfied with it.

But some users reported that Microsoft Edge won’t even work on their computer so we prepared a couple of workarounds, in order to help anyone who faces this problem.

But first, here’s the list of all the potential Edge problems you can resolve with the solutions we presented:

  • Microsoft Edge won’t open
  • Microsoft Edge crashes
  • Microsoft Edge runs slow
  • Microsoft Edge not working after update
  • Microsoft Edge keeps freezing 
  • Microsoft Edge crashes after opening a tab

What can I do if Microsoft Edge stops working in Windows 10?

  1. Switch to a Private Network
  2. Enable DNS Client
  3. Register app packages
  4. Run the App Troubleshooter 
  5. Use a different browser
  6. Run the SFC scan
  7. Run DISM
  8. Clear the cache and data
  9. Turn off the firewall
  10. Change your Antivirus
  11. Install the latest updates
  12. Uninstall the latest updates
  13. Change the security permissions

1. Switch to Private Network

  1. Open the Start Menu.
  2. Go to the Settings app.
  3. Go to Network & Internet, and then to Ethernet.
  4. Click on your connection icon, under Ethernet.
  5. Change Find devices and content to On.
  6. Restart your computer.

Note: This option sets your internet connection to Private, therefore Microsoft Edge won’t recognize any threats to your privacy, and you’ll probably be able to connect to the internet via Windows 10 default browser again.

If you’re having trouble opening the Setting app, take a look at this article to solve the issue.

2. Enable DNS Client

  1. Go to Search, type services.msc and open Services.services.msc - fix sound lenovo laptops
  2. Find DNS Client and check it’s Status.
  3. Right-click on the DNS Client service and choose Start.
  4. Restart your computer.

3. Register app packages 

  1. Right-click on the Start Menu button.
  2. Open Command Prompt.
  3. Type PowerShell in the command line and hit Enter.
  4. In Administrator: PowerShell window type in the following command and press Enter:
    • Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}Microsoft Edge won't open
  5. Restart your computer.

4. Run the App Troubleshooter

  1. Go to Settings.
  2. Head over to Updates & Security.
  3. Select Troubleshoot. 
  4. Select Windows Store Apps, and go to Run the Troubleshooter. Microsoft Edge crashes after opening a tab
  5. Restart your computer.

5. Use a different browser

Continuously having problems with your browser is enough reason to consider switching to a new one. Not only it’s frustrating to have to stop whatever you are doing in order to fix your browser not working, but it’s also time-consuming.

There are plenty of good options out there and after we analyzed them all, we think Opera has all the features and elements that will make any user happy.

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Workspace, tab manager, free VPN, integrated social media in the taskbar, video pop-out integrated messenger are just a few of the new features that Opera brings. The primary goal being efficiency and great user experience.

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6. Run the SFC scan

  1. Go to Search, type cmd, right-click Command Prompt.
  2. Select Open as Administrator.
  3. Type sfc/scannow, and press Enter.Microsoft Edge not working after update
  4. Wait for the process to finish.
  5. Restart your computer.

7. Run DISM

  1. Open the Command Prompt.
  2. Enter the following command and press Enter:
      • DISM.exe /Online /Cleanup-image /RestorehealthMicrosoft Edge crashes
  3. Wait for the process to finish.
  4. Restart your computer.
  5. In case the DISM can’t obtain files online, try using your installation USB or DVD. Insert media and type following command:
      • DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
  6. Make sure to replace C:RepairSourceWindows path of your DVD or USB.
  7. Follow further on-screen instructions.

8. Clear the cache and data

  1. Open Microsoft Edge.
  2. Choose Settings.
  3. Under Clear browsing data, click Choose what to clear.
  4. Choose Browsing history and Cached data and files.
  5. Select Clear.

9. Turn off the firewall

  1. Go to Search, type firewall, and open Windows Defender Firewall.
  2. Select Turn Windows Defender Firewall on or off.Microsoft Edge runs slow
  3. Disable Windows Firewall for both private and public networks.
  4. Confirm the selection and try updating again.

10. Change your antivirus

It’s already known that third-party antivirus programs don’t live in harmony with Windows 10 and its features. Sure, you might not experience any problems whatsoever.

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11. Install the latest updates

Microsoft delivers Edge updates through Windows Update. So, if the problem that’s bothering you widespread, the company is probably already working on a solution.

As soon as that solution is done, you’ll get it through Windows Update.

So, just head over to Settings > Updates & Security, and check for updates.

12. Uninstall the latest updates

  1. Go to Settings.
  2. Head over to Updates & Security and select Windows Update.
  3. Go to Update history and choose Uninstall updates.Microsoft Edge keeps freezing 
  4. Find the latest update installed on your computer, right-click it, and go to Uninstall.
  5. Restart your computer.

13. Change the security permissions

  1. Press Windows Key + R and enter %localappdata%.
  2. Press Enter or click OK to open AppDataLocal folder.
  3. Go to the MicrosoftWindows folder.
  4. Locate WER folder, right click it and choose Properties.Microsoft Edge won't open
  5. Go to Security tab and click the Edit button.
  6. Select APPLICATION PACKAGES user and check Read & executeList folder contents and Read options in Allow column.
  7. Click Apply and OK to save changes.

That’s it, we hope these solutions helped you solve the problem with Microsoft Edge browser.

If you have any comments, questions or suggestions, just let us know in the comments below.

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Frequently Asked Questions

  • To reset Edge, go to Settings app > Apps. Now select Microsoft Edge and choose Advanced options. Click on Reset to reset the Microsoft Edge.

  • To fix Microsoft Edge, run SFC and DISM scans from Command Prompt. If that doesn’t help, reset or reinstall Microsoft Edge.

  • Yes, it’s possible to reinstall Microsoft Edge, but since Edge is a built-in application, you’ll need to reinstall it by running a specific command from PowerShell.

  • To disable Microsoft Edge, go to C:WindowsSystemApps, locate the Microsoft Edge folder and rename it. If you want to enable it, rename the folder back to its original name.

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