FIX: Microsoft Publisher won’t save files as PDF

Teodor Nechita
by Teodor Nechita
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  • Microsoft Publisher is a desktop publishing application that allows you to create professional documents. What should you do when saving files as PDF isn’t possible?
  • Correct that by making sure that you have the latest Adobe Reader version installed. There are also times when updating or repairing your Microsoft Office installation is a must.
  • Moreover, Adobe Illustrator has tons of top-notch tools for handling PDF files. That’s why you may use it as a quick alternative.
  • Need more help to solve pesky software issues? Don’t hesitate to visit our PC Software Hub for more detailed tutorials.
Microsoft Publisher won't save files error

Microsoft Publisher is a desktop publishing application created by Microsoft. Given the nature of the program, it’s frequently used to make documents.

Because documents are usually meant to be read, it goes without saying that you’d usually want to save them in one format or another.

Users have been complaining for some time now that Microsoft Publisher has issues when trying to save their documents in PDF format.

When trying to save a Publisher file as a PDF or XPS, users may get this error: Microsoft Publisher cannot save the file.

It would seem that the issue can happen with different Publisher versions, but most commonly with Publisher 2016 under Windows 10.


QUICK TIP: If Microsoft Publisher gives you a hard time these days, let us assure you that there are a few great alternatives to choose from.

Downloading Adobe Illustrator is a matter of seconds, yet it definitely gives you the desired outcome. Saving files as PDF will no longer be an issue, not to mention the features of this professional vector graphics editor.

Adobe Illustrator provides a generous suite of drawing tools, countless effects, and unique fonts, so feel free to experiment away!

Download Adobe Illustrator free here


Microsoft Publisher still can’t save your documents as PDFs?  Try these 6 awesome alternatives.


How can I save PDF files in Microsoft Publisher?

1. Make sure you have the latest Adobe Reader version installed

grab Adobe Reader

If Microsoft Publisher simply refuses to save files as PDF, maybe it’s time to see things from a different perspective.

Instead of taking Microsoft Publisher as the culprit from the very beginning, grab the latest Adobe Reader version and install it into your PC.

Chances are you won’t even have to follow the troubleshooting steps below.

Download Adobe Reader here

2. Save PDF files in Microsoft Publisher 2016 or newer

  1. Close Publisher.
  2. Click the Start button.
  3. Go to Settings.
  4. Go to Devices.
  5. Select Printers & Scanners.
  6. Deselect the Let Windows manage my default printer option if it’s selected.
  7. Choose a device under Printers & scanners other than your default printer. As an example, select either Fax or Microsoft Print to PDF.
  8. Click the Manage button.
  9. Click Set as default in the next page.
  10. Select your printer under Printers & scanners.
  11. Click Manage.
  12. Click Set as default.
  13. Start Publisher and try saving your file as a PDF or XPS.

3. Save PDF files in older versions of Microsoft Publisher

  1. Compress the images in your document.
  2. Get rid of any page backgrounds or large images from your document.
  3. Remove transparent images from your document.
  4. Remove picture effects, such as recolors, brightness, or corrections from your document.
  5. Try installing the 64-bit version of Publisher as it’s not affected by the issue.

4. Update, repair or re-install your Microsoft Office installation

1. Update Microsoft Office

  1. Open any Office app, in this case, Publisher, and create a new document.
  2. Go to File.
  3. Navigate to Account ( Office Account in case you’ve opened Outlook).
  4. Choose Update Options.
  5. Click Update Now.
  6. For this to work, you have to click Enable Updates.

2. Repair Microsoft Office

    1. Open Control Panel > Go to Programs.
    2. Select Programs and Features.
    3. Locate Microsoft Office and click on Change.
    4. Select Quick Repair > and click the Repair button.

3. Re-install Microsoft Office

  1. Press Windows Key + R.
  2. Type Control and press enter to open Control Panel.
  3. Go to Programs.
  4. Select Programs and Features.
  5. Locate Microsoft Office and click on Uninstall.
  6. Get a fresh copy of Microsoft Office from the official website and install it again.

How was the procedure for you? Let us know by using the comments area below.

FAQ: Learn more about Publisher-PDF compatibility

  • How do I open a PDF in Publisher?

To open a PDF file, you may click the Office logo in Publisher and then click Open. If this doesn’t work, use these quick solutions.

  • Can you save Publisher files as PDF?

Yes, you can. All you need to do is to enter into the File menu, click Publish as PDF or XPS, and follow the steps from this detailed guide.

  • Why won’t my Publisher file save as a PDF?

When encountering this issue, consider that you are running an outdated Adobe Reader version or that the Microsoft Office installation itself needs to be repaired.

Editor’s Note: This post was originally published in September 2019 and has been since revamped and updated in May 2020 for freshness, accuracy, and comprehensiveness.

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