3 Best Methods to Solve the Microsoft Sway Error

Sway not letting you access your account can be solved with this guide

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as... read more
Fact checked by Alex Serban
Alex Serban
Alex Serban
Browser & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • Microsoft Sway is part of the Microsoft Office suite and creates fantastic newsletters.
  • The article below will showcase what you can do if you can't log in to Microsoft Sway.
  • Know that this annoying error is mainly caused by the servers being down.
Strugling with your current browser? Upgrade to a better one: OperaYou deserve a better browser! 350 million people use Opera daily, a fully-fledged navigation experience that comes with various built-in packages, enhanced resource consumption and great design. Here's what Opera can do:

  • Easy migration: use the Opera assistant to transfer exiting data, such as bookmarks, passwords, etc.
  • Optimize resource usage: your RAM memory is used more efficiently than in other browsers
  • Enhanced privacy: free and unlimited VPN integrated
  • No ads: built-in Ad Blocker speeds up loading of pages and protects against data-mining
  • Gaming friendly: Opera GX is the first and best browser for gaming
  • Download Opera

Microsoft Sway is a valuable service, but some users reported Microsoft Sway sign-in errors while trying to use it. Here’s how one user describes the issue in the Microsoft Tech community:

Hi – I cannot sign in to Sway these last few days. I keep getting:
Sign in
Something went wrong, and we can’t sign you in right now. Please try again later.
The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.
Is this a setting issue on my part, or is there an issue with the server?

This can be annoying, so let’s see how to fix it once and for all.

Why is Microsoft Sway not working?

We’re glad you asked. However, please remember that the most common cause of Sway not working is issues relating to Microsoft servers, and Microsoft Sway might be down.

When faced with these situations, sway.office.com would have refused to connect. Thus, you should note that to perform actions like edits, you must be logged in.

Messages you get in Sway, such as your account is not enabled, are a clear sign something is wrong, and we will help you fix that.

Sway asking for sign-in credentials is also a sign, mainly if you are used to the software storing this login information.

Is Microsoft Sway still supported?

Microsoft still supports the Sway service. However, know that the Sway app has been shut down since September 24, 2021.

That said, Sway sites are stored on Microsoft’s servers and tied to the user’s Microsoft account. This means that they can be viewed and edited from any web browser through Office on the web.

Users thought that the service disappeared entirely after receiving the following error message:

Something went wrong and we can’t sign you in right now. Please try again later.

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

How can I fix the Microsoft Sway error

1. Try a different web browser

If you’re having problems with Microsoft Sway, try accessing it using a different web browser. There are many excellent web browsers on the market, but if you want a fast, reliable, and secure browser, Opera is just what you need.

Opera Browser is based on the Chromium engine, so it’s similar to Chrome but has several distinct features. Unlike Chrome, Opera won’t send your data to Google, and thanks to the advanced privacy and tracking protection, you’ll remain protected while surfing the web.

In addition, this browser has a built-in VPN, phishing protection, and a malware scanner for downloaded files, so you should try it out.


Log into Microsoft Sway, as well as all other Office products, with the help of this speedy, stable, and secure web browser.

2. Log out of all Office applications

Sometimes you can fix the Microsoft sway sign-in error simply by signing out of all Office applications and logging back to Sway:

  1. Log out of all Office applications.
  2. After doing that, log back into Sway.
  3. Check if the error message still appears.

3. Use the private browsing feature

If you’re having problems with Microsoft sway sign-in error, you might be able to fix it by using the private browsing feature on your browser:

  1. Open your browser and click the Menu icon in the top right corner:
  2. Select New Private Window. Alternatively, use the keyboard shortcut to open it.
    private browsing Microsoft Sway sign in error
  3. Once the new private window opens, try reaccessing Microsoft Sway.

Note: We showed you how to enable private browsing in Firefox, but the process is similar for all major web browsers.

If you encounter Microsoft Sway sign-in error, try accessing in Incognito or Private browsing mode since that’s the solution that worked for most users.

Microsoft sway being down is a clear sign of something going wrong with the tech giant’s servers, so don’t panic; it’s not something on your end.

When faced with this predicament, check the Microsoft sway status. Needless to say that servers not being up will make it impossible to perform any Microsoft sway download.

Please let us know if you found our article helpful by leaving a comment below.

idee restoro Still having issues? Fix them with this tool:
  1. Download this PC Repair Tool rated Great on TrustPilot.com (download starts on this page).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues with Patented Technologies (Exclusive Discount for our readers).

Restoro has been downloaded by 0 readers this month.

This article covers:Topics: