Microsoft is planning to integrate Kaizala messaging service into its Teams group-chat. Kaizala is basically a messaging service that is available for large-group communication to both Android and iPhone users.
The move has been made as a part of Microsoft’s strategy to expand its services to more first-line workers.
Back in 2017, the messaging service was launched as a Microsoft Garage incubation and was initially a simple productivity tool. Its distribution has been constantly being extended since then.
Kaizala’s Pro version has now been made part of the worldwide Office 365 commercial plans without any additional charges.
Microsoft made an official announcement stating that it would launch Kaizala to all eligible Microsoft 365 and Office 365 users around the world.
The tool will be available in 180-plus markets and 40 languages as an integrated offering.
The integration should take place over the next 12-18 months in different phases.
Better workplace communication thanks to Kaizala and Microsoft Teams
Kaizala brings unique capabilities to Microsoft 365, with its ability to connect and engage people both inside and outside of an organization’s directory – including contract workers, vendors, partners, suppliers, customers, and citizens – using large and flexible group types. Kaizala enables phone number-based identity for easy onboarding, and a simple user experience for messaging and work management through the open directory.
The company also added some new features to Kaizala. Users can now delete the messages they sent in group or one-on-one chat conversations.
The time duration for this action has been restricted to an hour after the message has been sent.
Secondly, just like other social media services out there, the app now supports tagging individuals in a conversation by using @mentions.
This year, Microsoft is also launching a new Kaizala web app adding new video calling and image annotation features.
Microsoft is also planning to add many more new features in future. Some of these features include email user invites, right-to-left language support and more.
Admins will also be able to designate specific policy management tasks to specific admins. Microsoft Teams users will have to wait for a few months until these features have been integrated into the app.
Microsoft has yet to announce an official date when these new features will be available to the public.
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