Monday.com App/Website Not Working? 7 Fixes for Loading & Login Issues

If monday.com is not loading, refusing sign-ins, or leaving boards stuck, the problem may be with the service or your browser. The first step is checking whether monday.com is experiencing an outage before changing your account settings.

Why is monday.com not working?

Monday.com experienced a service outage that affected its US server earlier today. The incident caused platform loading problems and affected dashboards and automations. The company implemented a fix and marked the incident resolved at 17:30 UTC. Its status page currently reports all systems operational. However, if monday.com still isn’t working for some reason, try these fixes.

How to fix monday.com not working

1. Refresh monday.com and restart your browser

Temporary browser issues can prevent monday.com from loading properly.

1. Open the monday.com website.
2. Press Ctrl + R on Windows to refresh the page.
3. If the page remains stuck, close the browser.
4. Open Task Manager using Ctrl + Shift + Esc.
5. Select your browser and click End task.
6. Reopen the browser and visit monday.com.

Check whether your boards and dashboards load correctly.

2. Try opening monday.com in another browser

Browser extensions or compatibility issues can sometimes interfere with monday.com.

1. Open another browser, such as Google Chrome or Microsoft Edge.
2. Visit monday.com.
3. Sign in using your existing account.
4. Open the board or workspace that previously failed.
5. Check whether the same loading or login issue persists.

If monday.com works in another browser, your original browser is likely causing the problem.

3. Clear your browser cache and cookies

Corrupted cached files or outdated cookies can interfere with website loading and login sessions.

In Google Chrome:

1. Open Chrome and click the three-dot menu.
2. Select Settings.
3. Open Privacy and security.
4. Click Delete browsing data.
5. Select Cookies and other site data and Cached images and files.
6. Choose All time from the time range.
7. Click Delete data.
8. Restart Chrome and sign in to monday.com again.

This may sign you out of other websites, so keep your login details available.

4. Check your internet connection

An unstable connection can prevent monday.com from loading boards, attachments, and other workspace information.

1. Open another website to check whether your internet works.
2. Restart your Wi-Fi router.
3. Wait around 30 seconds before reconnecting.
4. Switch to another network, if available.
5. Temporarily disable your VPN or proxy.
6. Reload monday.com and check whether the issue is resolved.

If monday.com works on another network, your original connection may be responsible.

5. Check your monday.com login details

If the website opens but refuses to sign you in, check your account credentials.

1. Open the monday.com login page.
2. Enter the email address associated with your account.
3. Select the appropriate sign-in method.
4. Complete any two-factor authentication prompt.
5. If your password doesn’t work, select Forgot your password?
6. Follow the password-reset instructions sent to your registered email.

If your organization uses single sign-on, contact your administrator about possible access restrictions.

6. Update or reinstall the monday.com desktop app

If monday.com works in your browser but not its desktop application, the installation may need attention.

1. Close the monday.com desktop application.
2. Check whether an application update is available.
3. Install the latest available version.
4. Restart your computer.
5. Open monday.com and sign in again.
6. If the app still crashes, uninstall it.
7. Download the latest installer from the official monday.com website.
8. Install the application and try opening your workspace.

Your account and workspace data are stored separately from the desktop application.

7. Contact monday.com support

If none of these methods work, the problem may require account-level or technical assistance.

1. Visit the monday.com Support Center.
2. Sign in if you can access your account.
3. Open a support request.
4. Explain when the problem started.
5. Include the exact error message and affected workspace.
6. Attach screenshots showing the issue.

This gives the support team useful information to investigate the problem.

Summing Up

Monday.com may stop working because of server outages, browser problems, corrupted cache, network interruptions, or login issues. First off, start by checking its official status page. Then try an Incognito window, update your browser, clear cached data, and test another network. If the desktop app fails, try the browser version. Contact monday.com support if the issue persists.

FAQs related to Monday.com not working

1. Why is monday.com not working?

monday.com may not work because of server outages, browser extensions, outdated browser versions, or internet connectivity problems. Check the official status page first, then try opening the platform in an Incognito window.

2. Why is monday.com not loading boards?

Boards may fail to load because of browser cache issues, extensions, or temporary platform problems. Open the affected board in an Incognito window. If that works, disable browser extensions or clear your browser cache.

3. Why can’t I log in to monday.com?

Incorrect email addresses, account URLs, forgotten passwords, or tw

4. Is monday.com down right now?

Visit the monday.com status page to check for active incidents. It provides updates for platform access, dashboards, login, notifications, automations, and other services.

5. How do I fix monday.com when it keeps crashing?

Try opening monday.com in another browser and updating your existing browser. If you’re using the desktop app, sign out and sign back in. Reinstall the app if the problem continues.