Windows 10 Creators Update mouse issues [FIX]

Madeleine Dean By: Madeleine Dean
2 minute read
mouse click stops working

Home » Fix » Windows 10 Creators Update mouse issues [FIX]

If you’ve experienced various mouse problems after installing Windows 10 Creators Update, you’re not alone. — this is actually a recurring issue for many users, ranging from minor lag to general unresponsiveness.

Here’s how one user describes this issue:

Mouse won’t work in lower-resolution fullscreen applications. I always see a cursor before the application is launched and can actually move it for first 1-2 seconds and then it stops responding. Mouse buttons works, but not the movement.

How to fix mouse issues in Windows 10 Creators Update

  1. Run the new native hardware troubleshooter
  2. Update your NVIDIA drivers
  3. Place the system in Clean Boot
  4. Roll back to the previous version of Windows 10

Solution 1 — Run the new native hardware troubleshooter

  1. Go to the Start menu,  type Settings, and then select Troubleshoot in the left-hand pane.
  2. Go to Find and fix other problems, then select Troubleshoot hardware and devices.
  3. Wait for the troubleshooting process to complete then test your mouse.
  4. If the issue is still present, unplug your mouse and then plug it back in.

Solution 2 — Update your NVIDIA drivers

Many users noticed that mouse problems in Creators Update are prevalent for NVIDIA drivers. Try installing the latest motherboard driver after you’ve upgraded your PC. You can manually download the available drivers for your NVIDIA computer from the company’s official website.

Solution 3 — Place the system in Clean Boot

Other third-party apps and programs may also be causing mouse issues in Windows 10 Creators Update. Place the system in Clean Boot in order to identify any third party applications or startup items causing the issue.

  1. Go to Start, type msconfig, then select System Configuration.
  2. On the Services tab, select the Hide all Microsoft services check box and then click Disable all.
  3. On the Startup tab and click Open Task Manager.
  4. On the Startup tab, for each startup item, select the item and then click Disable.
  5. Close the Task Manager, Click OK, then restart the computer.

Solution 4 – Roll back to the previous version of Windows 10

Finally, if you’re unable to deal with the problem and it’s something you can’t ignore for the time being, there are some radical options at your disposal. Thanks to built-in Recovery options, you can roll back to the previous iteration of Windows 10. If you’re not sure how to do it, follow these steps:

  1. Press Windows key + I to open Settings.
  2. Choose Update & Security.
  3. Open Recovery.
  4. Click Get Started under the Go back to the previous version of Windows 10.
  5. Follow instructions.

Editor’s Note: This post was originally published in April 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.

RELATED STORIES YOU NEED TO CHECK OUT:

Discussions

Next up

WpcMon.exe: What it is and how to solve its potential issues

John Waibochi avatar. By: John Waibochi
4 minute read

The Windows operating system has many unknown files, and WpcMon.exe is one such file. Like the rest, the file is considered somehow mysterious and has […]

Continue Reading

Windows needs activation again? Here’s what to do

John Waibochi avatar. By: John Waibochi
3 minute read

At times, your computer will report that Windows needs activation again, despite it being already activated. This happens across the various versions of Windows 10 […]

Continue Reading

7 best antimalware tools for Windows 10 to block threats in 2019

Elsie Otachi By: Elsie Otachi
7 minute read

As long as you have a computer or smart devices, whether at home or in business, you’ve got to constantly resolve to get rid of […]

Continue Reading