Windows 10 Creators Update mouse issues [FIX]

by Madalina Dinita

Former Managing Editor

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies -- AI and DNA computing in... Read more

Updated: Apr 9, 2019

Posted: Apr 8, 2017

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If you’ve experienced various mouse problems after installing Windows 10 Creators Update, you’re not alone. — this is actually a recurring issue for many users, ranging from minor lag to general unresponsiveness.

Here’s how one user describes this issue:

Mouse won’t work in lower-resolution fullscreen applications. I always see a cursor before the application is launched and can actually move it for first 1-2 seconds and then it stops responding. Mouse buttons works, but not the movement.

How to fix mouse issues in Windows 10 Creators Update

1. Run the new native hardware troubleshooter
2. Update your NVIDIA drivers
3. Place the system in Clean Boot
4. Roll back to the previous version of Windows 10

Solution 1 — Run the new native hardware troubleshooter

1. Go to the Start menu,  type Settings, and then select Troubleshoot in the left-hand pane.
2. Go to Find and fix other problems, then select Troubleshoot hardware and devices.
3. Wait for the troubleshooting process to complete then test your mouse.
4. If the issue is still present, unplug your mouse and then plug it back in.

Solution 2 — Update your NVIDIA drivers

Many users noticed that mouse problems in Creators Update are prevalent for NVIDIA drivers. Try installing the latest motherboard driver after you’ve upgraded your PC. You can manually download the available drivers for your NVIDIA computer from the company’s official website.

Solution 3 — Place the system in Clean Boot

Other third-party apps and programs may also be causing mouse issues in Windows 10 Creators Update. Place the system in Clean Boot in order to identify any third party applications or startup items causing the issue.

1. Go to Start, type msconfig, then select System Configuration.
2. On the Services tab, select the Hide all Microsoft services check box and then click Disable all.
3. On the Startup tab and click Open Task Manager.
4. On the Startup tab, for each startup item, select the item and then click Disable.
5. Close the Task Manager, Click OK, then restart the computer.

Solution 4 – Roll back to the previous version of Windows 10

Finally, if you’re unable to deal with the problem and it’s something you can’t ignore for the time being, there are some radical options at your disposal. Thanks to built-in Recovery options, you can roll back to the previous iteration of Windows 10. If you’re not sure how to do it, follow these steps:

1. Press Windows key + I to open Settings.
2. Choose Update & Security.
3. Open Recovery.
4. Click Get Started under the Go back to the previous version of Windows 10.
5. Follow instructions.

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