Windows 10 Creators Update mouse issues [FIX]

Madalina Dinita
by Madalina Dinita
Former Managing Editor
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mouse click stops working

If you’ve experienced various mouse problems after installing Windows 10 Creators Update, you’re not alone. — this is actually a recurring issue for many users, ranging from minor lag to general unresponsiveness.

Here’s how one user describes this issue:

Mouse won’t work in lower-resolution fullscreen applications. I always see a cursor before the application is launched and can actually move it for first 1-2 seconds and then it stops responding. Mouse buttons works, but not the movement.

How to fix mouse issues in Windows 10 Creators Update

  1. Run the new native hardware troubleshooter
  2. Update your NVIDIA drivers
  3. Place the system in Clean Boot
  4. Roll back to the previous version of Windows 10

Solution 1 — Run the new native hardware troubleshooter

  1. Go to the Start menu,  type Settings, and then select Troubleshoot in the left-hand pane.
  2. Go to Find and fix other problems, then select Troubleshoot hardware and devices.
  3. Wait for the troubleshooting process to complete then test your mouse.
  4. If the issue is still present, unplug your mouse and then plug it back in.

Solution 2 — Update your NVIDIA drivers

Many users noticed that mouse problems in Creators Update are prevalent for NVIDIA drivers. Try installing the latest motherboard driver after you’ve upgraded your PC. You can manually download the available drivers for your NVIDIA computer from the company’s official website.

Solution 3 — Place the system in Clean Boot

Other third-party apps and programs may also be causing mouse issues in Windows 10 Creators Update. Place the system in Clean Boot in order to identify any third party applications or startup items causing the issue.

  1. Go to Start, type msconfig, then select System Configuration.
  2. On the Services tab, select the Hide all Microsoft services check box and then click Disable all.
  3. On the Startup tab and click Open Task Manager.
  4. On the Startup tab, for each startup item, select the item and then click Disable.
  5. Close the Task Manager, Click OK, then restart the computer.

Solution 4 – Roll back to the previous version of Windows 10

Finally, if you’re unable to deal with the problem and it’s something you can’t ignore for the time being, there are some radical options at your disposal. Thanks to built-in Recovery options, you can roll back to the previous iteration of Windows 10. If you’re not sure how to do it, follow these steps:

  1. Press Windows key + I to open Settings.
  2. Choose Update & Security.
  3. Open Recovery.
  4. Click Get Started under the Go back to the previous version of Windows 10.
  5. Follow instructions.

Editor’s Note: This post was originally published in April 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.

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  • My mouse has gone into apparent double click mode even though it’s not set in the mouse control panel.

    The Fall Creators update will simply not go on 3 HPXW8600’s after about 3 hours of preparing to update on restart they all bomb out to blue screen at 33% complete with a WHEA error. Windows is then restored to 1607. History: Vista64 > Win 7 Ultimate > Win 10. After trying all the on line fixes no joy. Put in a new hard drive and a fresh install, and of course all the time to re-install the software programs. Will then update.

    This newer dual 18 core Xeon PC with ASUS MB is not so severe as an older Dual 4 core Xeon HP XW 8600 (the one above with the fresh Win 10 install).

    Drag and select several files in a folder only works from the left of file names not the right. Sometimes it only selects the top one in the group dragged over.

    Right click on a selected group of files can open the file instead of bringing up the drop down menu.

    Clicking in a sentence in any Office apps selects the word or the sentence difficult to just get the cursor up to change a mistyped character.

    In MS Edge right clicking on a link to open in new tab, opens the item being clicked on straight away no drop down menu produced only on the XW8600.

    Selecting a paragraph in an email to copy it is very difficult the selected area is not the entire amount dragged over.

    It is no better slowing the mouse double click down in the mouse CP

    There are some bugs with all this surely?

    Reply

  • I deinstalled 1703 and installed it again. During installation I switched off the bluetooth Microsoft-mouse. May be that was the solution 🙂

    Reply

  • On the plus side, I’m not the only one experiencing these problems.
    Sadly, none of these fixed it either 🙁

    Hopefully Microsoft fixes their OS in a future update. Until then, I’m switching back over to Ubuntu.

    Reply