Can’t download Nvidia drivers on Windows 10 [TECHNICIAN FIX]

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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Nvidia logo Can't download Nvidia drivers Win 10

If you tried installing Nvidia drivers on your Windows 10, you might have encountered an error message saying Nvidia Installer failed or Nvidia Installer can’t continue. If you can’t download Nvidia drivers on Windows 10 and apply them, you’re not alone.

Some users were quite vocal about the problem.

After I clean installed win 10, 64-bit 2 days ago I’m not able to install my Nvidia driver. I get this error: “NVIDIA Installer cannot continue.
This NVIDIA graphics driver is not compatible with this version of Windows. Please update your driver using GeForce Experience to download the correct version. I’ve read that many people are having this issue. How do I fix this??

Follow the solutions below to resolve this.

Why does the Nvidia installer fail?

1. Confirm that you are installing the fitting version of the driver

  1. Navigate to the official Nvidia support website, nvidia drivers can't download nvidia drivers windows 10
  2. Make sure to choose the appropriate product and system, while sticking to the latest version.
  3. Alternatively, you can try and download an older version, as that fixed the problem for some users.
  4. Download the driver, right-click on the installer, and run it as administrator.

2. End all Nvidia tasks and delete extra files

  1. Right-click on your Windows 10 taskbar, and select Task Manager.task manager can't download nvidia drivers windows 10
  2. Inside the Task Manager window, search the list of processes, and end all Nvidia tasks.
  3. Navigate to these links on your computer hard-drive, delete the below-mentioned files, and then restart your PC :
  • C:\Windows\System32\DriverStore\FileRepository\nvdsp.inf document
  • C:\Windows\System32\DriverStore\FileRepository\nv_lh document
  • C:\Windows\System32\DriverStore\FileRepository\nvoclock document
  • C:\Program Files\NVIDIA Corporation
  • C:\Program Files (x86)\NVIDIA Corporation

3. Temporarily close your antivirus software and update GeForce Experience

  1. Right-click on the antivirus icon in the Taskbar’s notification area and disable it temporarily.disable antivirus temporarily can't download nvidia drivers windows 10
  2. Alternatively, you can open the antivirus and disable the Real-time protection while installing Nvidia software.
  3. Run the installer again and check for improvements.
  4. Also, update the GeForce Experience client to avoid server-related errors. Download it, here.

4. Update Windows, remove old drivers with DDU and try again

  1. Navigate to Settings > Update & Security > Check for updates to update Windows 10.
  2. Download DDU (Display Driver Uninstaller), here, and install it.
  3. Open Settings > Update & Security > Recovery > Advanced startup.advanced startup can't download nvidia drivers windows 10
  4. Choose Troubleshoot Advanced options > Startup Settings > Restart.
  5. Boot into Safe mode and run the DDU utility.
  6. Remove drivers and install them again while in the Safe mode.