FIX: Mouse or touchpad not working in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Last update:
Affiliate Disclosure

  • A laptop's mousepad is one of the most essential interface components.
  • The touchpad is sensitive, and software and hardware issues can affect its functionality.
  • For example, touchpad issues can also be caused by a variety of System Errors.
  • If you have any other device-related issues, check out our Peripherals Fix page.
solve laptop keyboard not working on Windows 10
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When you’re using a new operating system such as Windows 10, there can always be some hardware compatibility issues.

According to users, it seems that mouse pads and touchpads aren’t working for some Windows 10 users, and this can be a big problem, especially for laptop users, but today we have a few tips on how to fix this.

How do I fix mouse or touchpad issues in Windows 10?

  1. Reinstall the touchpad driver
  2. Install the latest drivers
  3. Roll back to an older driver
  4. Enable ELAN
  5. Enable ETD service
  6. Use the Hardware Troubleshooter
  7. Set the touchpad to No Delay
  8. Disconnect other USB devices
  9. Change Power Management options
  10. Run the SFC scan

1. Reinstall the touchpad driver

  1. Press Windows key + X and go to Device Manager
  2. In the Device Manager window find your touchpad drivers.
  3. Right-click them, and select Uninstall.
  4. Select the option to delete the driver package from the system.
  5. Go to the Action menu of Device manager and select Scan for Hardware changes to reinstall your drivers.
  6. Restart your computer.

Maybe something went wrong with your touchpad driver, while you were upgrading your system to Windows 10. So, you can try with reinstalling the touchpad or mouse driver, and check if it works again.

2. Install the latest drivers

  1. Download the driver and right click the setup file.
  2. Choose Properties and then go to Compatibility tab.
  3. Check Run this program in compatibility mode for and choose Windows 8 from the list.
  4. Install the driver and see if the problem still persists.

Often you’ll need drivers for Windows 10, so check your manufacturer’s website for Windows 10 drivers. If there are no Windows 10 drivers download latest Windows 8 drivers and install them in compatibility mode.

In addition, you can always check for Windows updates and keep your Windows 10 up to date to avoid any compatibility issues. If you’re having trouble updating your Windows, check out this guide that will help you solve them in no time.

Did you know that the majority of Windows 10 users have outdated drivers? Be a step ahead using this guide.

Update drivers automatically

It is very important to choose the right driver versions from the manufacturer website. But since it can be hard to find the right drivers for your DVD-drive, a software dedicated to finding drivers automatically may come in handy.

Tweakbit’s Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions. After several tests, our team concluded that this is the best-automatized solution.

Here is a quick guide on how to use it:

  1. Download and install TweakBit Driver Updaterdriver updater starting window
    • Once installed, the program will start scanning your PC for outdated drivers automatically.
    • Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates.
    • All you need to do is wait for the scan to complete.
      scanning proccess of Tweakbit driver updater
    • Upon scan completion, you get a report on all problem drivers found on your PC.
  2. Review the list and see if you want to update each driver individually or all at once.
    • To update one driver at a time, click the Update driver link next to the driver name.
    • Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
      Automatically Update complete

Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

3. Roll back to an older driver

This solution is the same as Solution 1, you open Device Manager, find your touchpad driver but instead of uninstalling it, you choose the Roll Back Driver option. After you’ve rolled back to older drivers, restart your PC and try again.

If the rollback worked and the issue was solved, you’ll have to prevent Windows from automatically updating your driver. To do that, follow the easy steps from this guide.

4. Enable ELAN

  1. Go to Settings.
  2. Find Devices and then go to Mouse & Touchpad.
  3. Scroll down to Related Settings and click on Additional mouse options.
  4. Mouse Properties Window should open and in it you should go to ELAN tab.
  5. Click your device and then click Enable.

If you’re having trouble opening the Setting app, take a look at this article to solve the issue.

5. Enable ETD service

  1. Press Ctrl+Alt+Del to open Task Manager and go to the Services tab.
  2. Find ETD service and Enable it.
  3. Restart your computer to see if the issue is resolved.

Editor’s Note: This article continues on the next page. Bookmark our hub dedicated to fixing mouse issues errors just in case you need to fix other issues later on.

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Frequently Asked Questions

  • Many Laptop models have dedicated Touchpad Lock keys that can be used. Check out your manufacturer’s website to see which key is the one for your model. Additionally, the touchpad sometimes blocks itself when you connect a mouse.

  • You may have accidentally disabled your touchpad, or maybe there are hardware issues or outdated, corrupt, or missing touchpad drivers. One way to fix this is to simply update your drivers using one of the methods listed here.

  • This step varies depending on what brand of laptop you have, but it usually involves pressing the Fn key along with one of the 12 Function keys.

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