Fix: Mouse or Touchpad Not Working in Windows 10

3 minute read

When you’re using new operating system such as Windows 10, there can always be some hardware compatibility issues. According to users, it seems that mouse pads and touchpads aren’t working for some Windows 10 users, and this can be a big problem, especially for laptop users, but today we have a few tips on how to fix this.
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Just like many other issues with hardware, the common problem are drivers, so here are a few solutions how to fix this:

Steps to fix issues with mouse or touchpad in Windows 10

Solution 1 – Reinstall the touchpad driver

Maybe something went wrong with your touchpad driver, while you were upgrading your system to Windows 10. So, you can try with reinstalling the touchpad or mouse driver, and check if it works again. Here’s what you need to do, if you’re not sure:

  1. Press Windows key + X and go to Device Manager
  2. In the Device Manager window find your touchpad drivers.
  3. Right-click them, and select Uninstall.
  4. Select the option to delete the driver package from the system.
  5. Go to the Action menu of Device manager and select Scan for Hardware changes to reinstall your drivers.
  6. Restart your computer.

Solution 2 – Install the latest drivers

Often you’ll need drivers for Windows 10, so check your manufacturer’s website for Windows 10 drivers. If there are no Windows 10 drivers download latest Windows 8 drivers and install them in compatibility mode. To install drivers in compatibility mode do the following:

  1. Download the driver and right click the setup file.
  2. Choose Properties and then go to Compatibility tab.
  3. Check Run this program in compatibility mode for and choose Windows 8 from the list.
  4. Install the driver and see if the problem still persists.

In addition, you can always check for Windows updates and keep your Windows 10 up to date to avoid any compatibility issues.

We also recommend this third-party tool (100% safe and tested by us) to automatically download all the outdated drivers on your PC.

Solution 3 – Roll back to older driver

This solution is the same as Solution 1, you open Device manager, find your touchpad driver but instead of uninstalling it, you choose the Roll Back Driver option. After you’ve rolled back to older drivers, restart your PC and try again.

Solution 4 – Enable ELAN

  1. Go to Settings.
  2. Find Devices and then go to Mouse & Touchpad.
  3. Scroll down to Related Settings and click on Additional mouse options.
  4. Mouse Properties Window should open and in it you should go to ELAN tab.
  5. Click your device and then click Enable.

Solution 5 – Enable ETD service

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  1. Download ReimagePlus (100% safe download and endorsed by us).
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues.

  1. Press Ctrl+Alt+Del to open Task Manager and go to services tab.
  2. Find ETD service and Enable it.
  3. Restart your computer and to see if the issue is resolved.

As you can see, this is a driver issue, but we hope that there will be official driver update from Microsoft and other manufacturers. If you have any comments, or suggestions, write them down in the comment section below, we would love to read it. Also, if you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.

Read Also: How to Delete a Bundled App in Windows 10 Individually

For various PC problems, we recommend to use this tool.

This tool will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Quickly fix PC issues and prevent others from happening with this software:

  1. Download this PC Repair Tool with Patended Technologies
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues (requires upgrade).