FIX: No sound with MKV files in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
Affiliate Disclosure
  • The .mkv and .flac files are widely used and usually Windows 10 support opening them.
  • Many users are reporting that there’s no sound with .mkv files on their computers and in this article, we are exploring ways to fix this.
  • Bookmark our dedicated Fix Hub for more recommendations and fixes.
  • Check out our amazing Software Hub if you want to read more guides and articles.
how can I fix the mkv file is not supported in windows 10
To fix various PC problems, we recommend DriverFix:
This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Check all your drivers now in 3 easy steps:

  1. Download DriverFix (verified download file).
  2. Click Start Scan to find all problematic drivers.
  3. Click Update Drivers to get new versions and avoid system malfunctionings.
  • DriverFix has been downloaded by 0 readers this month.

Windows 10 brought many improvements ranging from security to multimedia enhancement.

Regarding the multimedia improvements, it is worth mentioning that Windows 10 now offers support for .mkv file format, but some users are reporting that there’s no sound with .mkv files on their computers.

Few months before the release of Windows 10, it was announced that Windows 10 will natively support .mkv and .flac files, and this was great news for all multimedia fans.

Few months before the release of Windows 10, it was announced that Windows 10 will natively support .mkv and .flac files, and this was great news for all multimedia fans.

So, here’s what you need to know about this file format and how you can fix sound issues.

  1. Switch to a third-party media player
  2. Convert .mkv files to MP4
  3. Run Windows 10 troubleshooter

How can I solve sound problems with MKV files in Windows 10?

1. Switch to a third-party media player

As we mentioned, movies and TV apps don’t have support for DTS audio, so the only solution is to wait for an official update from Microsoft.

Because this might take a while, depending on how high this issue is on their list of priorities, you can always switch to a third-party media player.

If you are looking for specialized software products that deal with converting of .mkv files, we would recommend you try out Cyberlink Power DVD.

Even if you have other problems with .mkv files, not just sound issues, this is a great software to use. You can also save your files in the Cloud, there is a 100GB free space that you can use freely.

Cyberlink Power DVD plays a multitude of formats such as AVI, MPEG, FLV, VOB, MOV, MP4 so you will not have any troubles in playing your favorite files.

 Cyberlink Power DVD

Cyberlink Power DVD

Play your favorite .mkv and .flac files and many more. Give this amazing software a try and get the best deal now!

2. Convert .mkv files to MP4

If the issue persists even when using a third-party media player, this could indicate that there’s something wrong with the  .mkv file itself. Converting it into an MP4 file could help you fix this problem.

You can use VLC to complete this task. This versatile media player can also convert Matroska files into MP4 files.

Simply launch VLC and click on the Media menu. Select Convert/ Save and upload the problematic file to VLC.

Now, you need to select the video format to use, specify the destination folder, and launch the process.


3. Run Windows 10 Troubleshooter

Windows 10 also features a dedicated audio troubleshooter that could help you get back sound on .mkv files.

  1. Go to Settings select Update & Security.
  2. Next, click on Troubleshooter.
  3. Go to Get up and running and select Playing audio.
  4. Lastly, press on Run the troubleshooter.

Check if the problem persists.

That’s all if you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.


This article covers:Topics: