Seems that after an update made on the Windows 10, 8.1 operating system, an extra drive letter might appear, for example E:/ with the name “RTL_UL”. So, if you are interested in this subject as I am sure you are, you will only need to follow carefully the steps listed below in order to find out why this issue occurred and how to fix you non-existent CD drive in Windows 10, 8.1.
The Extra CD drive that pops up in Windows 10, 8.1 is closely related to a Realtek LAN driver. Also, if you browse it you will find an executable file named “RTK_NIC_DRIVER_INSTALLER.sfx.exe” with a couple of more files related to the driver. Also if you are using for example an external USB drive like a dongle you will need to eject the drive that suddenly appeared in Windows 8.1.
How to I remove phantom drive letter in Windows 10, 8.1?
- Assign a new drive path
- Use a restore point
- Eject your drive
- Use the Recovery option
- Use Partition Wizard
1. Assign a new drive path
- Press and hold the “Windows” button and the “X” button.
- From the menu that appears left click or tap on the “Disk Management” feature.
- Look under the upper and lower windows to see if the CD drive that appeared is detected.
- If you can see the drive in the Disk Management window, you will need to right click or hold tap on the drive.
- From the menu that appears, left click or tap on the “Change drives letter and paths” option present there.
- Now assign a new path for the specific drive.
2. Use a restore point
Note: Before attempting this step, you need to backup all your important files and applications in order to prevent a potential loss.
- Press and hold the “Windows” button and the “R” button.
- Now you have the Run window in front of you.
- In the run dialog box, write the following: “rstrui” without the quotes.
- Press the Enter button on the keyboard.
- Now you need to left click or tap on the “Next” button in the window that pops up.
- Choose a restore point for your Windows 10, 8.1 to a time where you did not had this issue.
- Wait for the process to complete, it will take up to 20 minutes.
- After the process has completed, reboot your Windows 10, 8.1 operating system.
- Check again if the drive is still present in the Explorer window.
3. Eject your drive
- Open your File Explorer window.
- Right click or hold tap on the drive that you have issues with.
- From the sub menu that appears left click or tap on the “Eject” feature present there.
- After you successfully ejected it reboot your Windows 10, 8.1 operating system.
- After the device starts, check again if your driver shows up as it did before.
4. Use the Recovery option
- Move the mouse cursor over to the upper right side of the screen.
- From the menu that appears left click or tap on the Settings feature.
- Now within the Settings window you will need to find and left click on the “Change PC settings” option.
- Left click or tap on the “Update and Recovery” feature.
- Left click or tap on the “Recovery” button.
- Now next to “Refresh your PC without affecting your files” left click or tap on the “Get started” button.
- Follow the instructions on the screen to finish the system refresh.
In order to access the Recovery option on Windows 10, go to Settings > Update & Security > Recovery and hit the Restart now button.
5. Use Partition Wizard
If the issue persists and the phantom drive is still there, you can install and run the MiniTool Partition Wizard. This software allows you to view and manage all the drives available on your computer, including the mysterious drive that we’re talking about.
Simply select the non existent CD drive and delete it using Partition Wizard. Restart your computer and check of the problematic drive is still there.
And there you have a few methods that will get your non existent CD drive out of your Windows 10, 8.1 operating system. If you ran into any issues while following these steps, you can always let us know by using inthe comments section below and we will help you as soon as possible.
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Editor’s Note: This post was originally published in April 2015 and has been since updated for freshness, and accuracy.