FIX: NordVPN Double VPN not connecting (7 solutions)

Elena Constantinescu
by Elena Constantinescu
VPN Expert & Privacy Advocate
Affiliate Disclosure

  • NordVPN has a special feature called Double VPN, which allows you to connect to two VPN servers at the same time. This improves your online privacy but hampers your connection speed.
  • If Double VPN is not connecting to server on your device, select the fastest VPN country and server recommended by NordVPN.
  • You should also update NordVPN, change the VPN protocol, set up custom DNS server addresses, and reinstall the app.
  • But you should also check the quality of your Internet connection - it might be not stable enough to handle double encryption.

NordVPN supports multi-hop VPN connections. It means that, instead of connecting to a single VPN server, you connect to two. The feature is known as Double VPN.

The way Double VPN works is simple enough: it encrypts your traffic and diverts it to the first server, then encrypts it again and redirects it to the second server. This results in better online privacy.

Unfortunately, many NordVPN users claim that Double VPN is not connecting on their devices. The error could be the result of the heavy toll that Double VPN takes on the connection speed.

Since it applies encryption twice, it results in increased overhead. So you might be experiencing slow connections.

Don’t worry about it since we’re here to help.

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What do I do if NordVPN’s Double VPN feature is not working?

Connect to the nearest Double VPN server

connect to the fastest Double VPN server in NordVPN
  1. Click the button next to Double VPN
  2. Set Country and Server to Fastest
  3. Click Connect

With the instructions above, you are allowing NordVPN to automatically connect to the nearest country and server by taking into account your current location.

Normally, this ensures the best possible speed, so you shouldn’t have Double VPN connection issues anymore.

But it only works if there’s a problem with the NordVPN server. Otherwise, proceed to the following solutions.

Update NordVPN to the latest version

update NordVPN

It’s critical to keep NordVPN to the newest edition. So, if there are any pending in-app updates, make sure to allow them in the NordVPN interface.

Restart the client afterward and try to connect to a Double VPN server again.

Change the VPN protocol

There are three VPN protocols available in the NordVPN desktop app: OpenVPN TCP, OpenVPN UDP, and NordLynx.

If you have trouble connecting to Double VPN, change the VPN protocol:

  1. Access the settings area of NordVPNaccess NordVPN settings
  2. Go to the Auto-connect section
  3. Set VPN protocol to OpenVPN (UDP)change NordVPN protocols
  4. Return to the main window
  5. Connect to a Double VPN server

OpenVPN (UDP) is faster than OpenVPN (TCP). But if it doesn’t work either, try using NordLynx.

NordLynx is a modded version of the WireGuard protocol, built for security and speed.

Set custom DNS servers

NordVPN runs traffic through its private DNS servers as soon as you connect to a VPN server. However, if the VPN provider has slow DNS problems, then you have to change the DNS resolver.

Thankfully, NordVPN supports custom DNS servers, which means that you can directly input any other DNS server addresses within the app.

Here’s how you can do that:

  1. Go to the settings section of NordVPN
  2. Select the Advanced section
  3. Click Set a DNS server address
  4. Replace 0.0.0.0 with 8.8.8.8set a custom DNS server address in NordVPN
  5. Click Set a DNS server address again
  6. Replace 0.0.0.0 with 8.8.4.4
  7. Set Custom DNS to Onenable custom DNS in NordVPN
  8. Head back to the main window
  9. Try to connect to a Double VPN server

In the instructions above, we used Google Public DNS because the DNS server addresses are free, public, safe, and super secure.

If you keep having Double VPN connection problems after this step, we suggest changing the Windows 10 DNS servers so that your Internet connection can use the Google Public DNS servers even outside of the VPN.

Reinstall NordVPN

Remove NordVPN from your computer and then reinstall it. This should solve any application errors that cause Double VPN connection problems.

Here’s how:

  1. Right-click the Windows 10 Start button and select Apps and Featuresaccess Apps and Features in Windows 10
  2. Locate and select NordVPN in the Apps & features listuninstall NordVPN
  3. Click Uninstall and then again to confirm
  4. Follow the on-screen instructions to uninstall NordVPN
  5. Download NordVPN app for Windows 10 (newest version)
  6. Install the app
  7. Log in with your NordVPN credentials
  8. Try to connect to Double VPN

Check your Internet connection

If your Internet connection is too slow, it won’t be able to handle the overhead of double encryption provided by the Double VPN features.

Here are a few things you can try:

Switch VPN providers

PIA

If Double VPN is still not connecting in NordVPN after trying everything we listed above, perhaps it’s not the right fit for you.

Consider dropping NordVPN and replacing it with another VPN service that supports two simultaneous VPN connections.

We recommend using Private Internet Access. It supports Shadowsocks proxy, which redirects your VPN connection to a secondary server. Plus, unlike NordVPN, PIA lets you choose both servers.

Here’s how you can set up a VPN server chain in PIA:

  1. Sign up for a PIA subscription plan
  2. Download and set up PIA on your PC
  3. Launch PIA and log in with your premium credentials
  4. Access the Settings sectionaccess Private Internet Access settings
  5. Go to the Proxy area, select Shadowsocks, and click Configureconfigure Shadowsocks in PIA
  6. Select the second VPN location from the list (or Choose automatically)select a Shadowsocks server for PIA
  7. Click the PIA systray icon and click VPN Serverselect a VPN server in PIA
  8. Choose a VPN server from the list (or Choose automatically)
  9. Press the big power button to connectconnect to a VPN server and Shadowsocks at the same time in PIA

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Conclusion

To recap, if the Double VPN feature is not connecting in NordVPN, get started by trying to connect to the nearest Double VPN server.

You should also update NordVPN to the most recent version, change the VPN protocol, use custom DNS servers, and reinstall NordVPN.

Check the quality of your Internet connection to see if it’s capable of handling the overhead resulted from double encryption.

However, if everything fails, it’s time to drop NordVPN and replace it with Private Internet Access (buy here). You can easily connect to a second VPN location in PIA using a Shadowsocks proxy.

Did you get the Double VPN feature to work on your computer? What solution worked for you? Let us know in the comment section below.

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