How to fix Nvidia GFE “Something went wrong…” error
The GeForce Experience client by Nvidia is all-in-one suite covering everything from the in-game screenshots, live streams, and graphics optimization. Quite a valuable asset for all gamers who run their games with a Nvidia GPU. The mere presence of the app like this makes life so much easier, especially in the driver department.
However, GFE won’t do you any good if you can’t access it. And the “Something went wrong. Try restarting GeForce Experience” error is a widespread issue bothering a good chunk of the community.
We listed some solutions which should help you address this. Check them out below.
How to fix the “Something went wrong” error in Nvidia GeForce Experience
- Run Nvidia GeForce Experience as an administrator
- Install the latest GPU drivers
- Check associated services
- Reinstall all drivers and GeForce Experience
- Try an older version
Solution 1 – Run Nvidia GeForce Experience as an administrator
Let’s start by running Nvidia GeForce Experience as an administrator. Some features of the client might get limited if you’re not running the application as an administrator.
Therefore, we’ll need you to grant Nvidia GFE administrative permissions. This helped some users on Windows 7, but it’s a questionable solution on Windows 10.
Either way, it’s worth a shot. Here’s how to grant administrative permission permanently for the Nvidia GeForce Experience client:
- Right-click on the Nvidia GeForce Experience client and open Properties.
- Select the Compatibility tab.
- Check the “Run this program as an administrator” box.
- Confirm changes.
Solution 2 – Install the latest GPU drivers
No matter if you double-checked Device Manager and drivers are seemingly spot on, the generic GPU driver is not what anyone should settle with. What you need to do is download the latest driver from the official support site and install them. You might also want to block Windows from automatically updating drivers, as this feature is proven to be flawed.
Here’s how to install the latest Nvidia drivers and block future updates provided by Windows Update:
- In the Windows Search bar, type Advanced and open “View advanced system settings“.
- Select the Hardware tab.
- Click on the Device installation settings.
- Choose “No” and confirm changes.
- Now, navigate to Nvidia’s official support site and download the latest driver for your device.
- Install it and restart your PC.
- Check for improvements.
Solution 3 – Check associated services
The solution which is circulating around the internet is related to a few services failing to automatically startup. This doesn’t mean that the solution is 100% applicable to all affected users, but the majority resolved the problem by these simple tweaks. Namely, it seems that the Nvidia Telemetry Container won’t start unless you allow it to log in with the local account.
Here’s what you need to do to fix this:
- Press Windows key + R to open the Run elevated command line.
- Type services.msc and press Enter.
- Navigate to Nvidia Telemetry Container, right-click on it and choose Properties.
- Select the Log On tab.
- Choose the “Local system account” instead of “The account” and confirm changes.
- Now, in the Properties > General tab > Startup type, choose Automatic and confirm changes again.
- Restart your PC and look for changes.
Solution 4 – Reinstall all drivers and GeForce Experience
Another viable step, albeit bothersome for some, is to reinstall everything even remotely associated with Nvidia on your PC. In order to remove the driver cleanly (alongside with its registry entry) you’ll need to run the DDU (Display Driver Uninstaller).
After you’ve cleaned all traces of Nvidia GeForce Experience from your PC, you can safely install the proper version. Also, we suggest preventing Windows 10 from automatically installing drivers.
Follow these instructions to reinstall Nvidia drivers along with the GeForce Experience client:
- Download and extract DDU and start it.
- Use the Safe mode option and recommended settings to remove the current Nvidia driver and GeForce Experience.
- Download the latest driver and stable version of GeForce Experience and install them.
- Voila! Now the problem with the “Something went wrong. Try restarting GeForce Experience” should be addressed.
Solution 5 – Try an older version
If none of the previous solutions brought a resolution for the issue at hand, we can only suggest rolling back to an older version of GFE. On the other hand, finding an older iteration of the GeForce Experience client isn’t a walk in the park. Some third-party repositories have them in abundance, but there’s a security question at hand.
Either way, we can wrap up this article. If you have any questions or suggestions, give us your feedback in the comments section below.
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