Microsoft Teams missing from new Office 365 deployments

by Teodor Nechita
Teodor Nechita
Teodor Nechita
Software Managing Editor
Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related. When not working, you may usually find him either... read more
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Microsoft Teams is a unified communications platform developed by Microsoft.

It combines persistent workplace chat, video meetings, file storage, and application integration.

Teams is part of the Office 365 subscription office productivity suite and features extensions that can integrate with non-Microsoft products.

While it may have been part of Office 365 since the beginning, some users have been reporting that it is missing from the latest deployments of Office 365.

[…] We’ve seen a handful of instances where Office 365 is installed find, but for some reason Teams is missing. They also do not have the Microsoft Corporation folder in their Start Menu (Where Teams shortcut should be)
No idea why this would happening since it’s obviously the same Installer/XML file being used. I’m guessing that means it’s client side….but what that is, who knows ?

Is Microsoft Teams missing from Office 365?

At first, some were speculating whether this was a sign that Microsoft Teams is meeting its end of life. Apparently it was just a case of improper installation of the Office 365 client.

According to Microsoft support, Teams won’t show up until the user has logged off and back on again (or restarted the device). This is a common mistake most users make when installing a new piece of software.

As you may know, most installations usually involve a complete system restart in order to be fully complete. Besides, Microsoft Teams is downloadable as a standalone client for free as well, as long as you create an account.

More so, even if the app itself would not be installed for some reason, remember that you can always simply log into the web app.

Have you also encountered issues with Microsoft Teams? Let us know in the comments section below.


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