OneDrive upload failed? How to fix problems uploading files

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
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  • OneDrive is undoubtedly useful for storing all kinds of files and folders that would otherwise end up gulping our disk space fast.
  • If you're having upload issues, however, the app does not really serve its purpose anymore. So here are a few quick fixes for this issue.
  • Facing sync problems as well? Check out this OneDrive Fix Guide to get the synchronization up and running again.
  • Feel free to explore our OneDrive Hub as well for more useful troubleshooting tips.
Onedrive video issue

Some Windows Windows 10 users have been complaining that their OneDrive folder won’t upload, and the sync folder options have been greyed out.

While the exact message may vary – for some, it’s OneDrive can’t upload folders or empty files, for others it may be You’re out of storage or even This file is too big, the root cause seems to be the same. And we found some solutions that may help you fix your OneDrive upload issues.

Follow the steps listed below and let us know if these methods worked for you.

What can I do if OneDrive can’t upload this file to this location?

  1. Sign in again and upload the file
  2. Check for permission restrictions
  3. Check the file’s size
  4. Get more storage
  5. Check the file path

1. Sign in again and upload the file

Sometimes, you can quickly fix OneDrive upload errors by simply signing in again. So, sign out of your OneDrive account, sign back in, check your connection and try to upload the problematic files again.

2. Check for permission restrictions

If you don’t have permission to access and edit particular files, you won’t be able to upload them to OneDrive either. So, make sure that your account has all the necessary permissions to upload files.

3. Check the file’s size

If the file that you’re trying to upload has over 20 GB in size, the process will fail. Moreover, if you’re using old browsers, such as Internet Explorer, you can only upload files that are up to 300 MB.

4. Get more storage

If you don’t have enough storage space on OneDrive, you won’t be able to upload new files. In this case, you can either delete some of the files already stored on OneDrive or get more storage by going to the Storage page.

A quick tip: You can also increase storage space by adding a secondary tool such as


If you plan to enhance your storage quota, this cloud-based solution might be just what you need. Gain between 2 to 4 TB of additional space to store your files effortlessly while keeping everything synced across all your devices.

This powerful tool allows you to store, share, and access your files from just about anywhere while protecting your confidential data with end-to-end encryption.

Sync’s cloud storage platform is out of the reach of unauthorized persons and completely customizable in terms of privacy features. Thus, you can password protect your files, grant granular permissions, set two-factor authentification, and advanced share controls.

To top it all, you get to enjoy extremely useful data protection-oriented features like real-time back-up, file recovery, and more, all from a centralized location.

Let’s quickly look at its key features:

  • End-to-end encryption for supreme data privacy
  • File requests, password protection, notifications, expiry dates, and permissions for full control
  • Back up your files automatically and keep them synced across all your devices
  • File history and recovery features
  • Productivity and collaboration tools and features
  • Multi-user admin console and administrator account

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5. Check the file path

The file path must contain no more than 442 characters. If you’re trying to upload a file that has a long path, try to shorten the of the respective file or subfolders. Also, make sure that the file name doesn’t contain any restricted characters such as: / < > : * ” ? |

Did you manage to solve this issue using one of the solutions above? Perhaps you know of other workarounds you would like to share? Feel free to do so by reaching for the comments section below.

FAQ: Learn more about OneDrive upload and download issues

  • How do I speed up my OneDrive upload?

Try switching your connection type to Ethernet instead of Wi-Fi and make sure you’re not running other apps in parallel. Check out more solutions to speed up the upload in this mini-guide.

  • Can I upload photos to OneDrive?

Yes, you can upload and even sync your photos between OneDrive and your PC and/or other devices. If you’re unable to do so, follow the steps in this comprehensive tutorial.

  • How do I download large files from OneDrive?

If your download is stuck or slow, try to reset OneDrive and remove all files that are 0KB in size. Check out all the solutions in this step-by-step guide.

Editor’s Note: This post was originally published in October 2018 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.

  • This issue have existed for a long time now on Windows 8. OneDrive (SkyDrive) have worked fine for a long time on Windows 7. On Windows 8 it is unreliable as hell and Microsoft do not seem to bother about it.
    It has been mentioned on their forums numerous times but so far the only answers have been the totally useless pre-canned ones. Sometimes it works using the SkyDrive /reset command other times not. I had to reinstall one of my PC’s from scratch to get it working again.