Hyperlinks Not Working In Outlook? Try These Solutions

If you have this particular issue, you can check our article for easy solving

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
Fact checked by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
Affiliate Disclosure
  • No one can deny that Outlook is one of the best email clients of the moment. This has resulted in most people taking it for granted and forgetting that no email client is error-free.
  • Outlook errors are nothing out of the ordinary, so don’t act surprised when facing hyperlink issues.
  • When hyperlinks are not working, selecting an alternative default browser and resetting browser settings are easy fixes you may try.
  • Don't hesitate to visit our Outlook issues Hub for quick solutions to similar problems.
Fix Hyperlinks not working in Outlook
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There are times when Outlook hyperlinks stop functioning out of the blue, regardless of the version you are using. As confirmed, this issue appears when you click email hyperlinks within both older and latest Outlook versions.

This can give you a lot of trouble if not resolved at the earliest. Therefore, don’t hesitate to apply the below steps to correct this issue and insert hyperlinks in Outlook 365 without any problems.

If you don’t know how to hyperlink in Outlook, you can try the fastest way which is to type the address of an existing webpage and press Enter or the Spacebar to automatically convert the address into a link.

Besides the web pages, you can create links to existing or new files to email addresses, or to certain locations in a document on your device.

In this article

1. Select an alternative default browser

  1. To select Internet Explorer as the new default browser in Windows 10, press the Windows key + Q hotkey.
  2. Enter the keyword default in the search box and click Default apps to open the windows shown below.click Default apps
  3. Click the Web browser box to open the Choose an application list.Choose an application list
  4. Select Internet Explorer as the default browser. However, if IE is already the default browser, select an alternative such as Opera.
  5. In addition, click the Email box and select Outlook to be the default mail application if it’s not already.

Windows key is not working on Windows 10? Check this guide to solve the issue quickly!

2. Reset browser settings

  1. Use the keyboard shortcut Windows Key + R and the Run window will open.
  2. Input inetcpl.cpl in Run’s text box, and press the OK button.internet properties window This operation has been canceled due to restrictions in effect on this computer
  3. Then click the Advanced tab shown directly below.Advanced internet options his operation has been canceled due to restrictions in effect on this computer
  4. Press the Reset button on that tab to open the window in the snapshot directly below.
  5. Select the Delete personal settings option.
  6. Select the Reset option.
  7. Restart Windows after resetting Internet Explorer.

3. Export and import the registry key from a different PC

  1. Open Registry Editor on the other PC.
  2. Find your way into ComputerHKEY_LOCAL_MACHINESOFTWAREClasseshtmlfileshellopencommand
  3. Right-click on the Command folder, then select Export.right-click on Command folder and select Export
  4. Save the file and name it accordingly.
  5. Transfer the Registry file to your current computer.
  6. Double-click on it, and it will merge the entry into your computer Registry.

Can’t access the Registry Editor? Things aren’t as scary as they seem. Check out this guide and solve the issue quickly.

4. Repair your Office programs

  1. Firstly, right-click the Start button.
  2. Select Apps and Features on the pop-up menu.
  3. Select the Microsoft Office product you want to repair and select Modify.
  4. This will open the Office Repair options.
  5. Choose one of the following: Quick Repair (no Internet connection is required) or Online Repair (Internet connection is required, but it fixes all issues).Office Repair option
  6. Finally, try opening a link and see if it works as expected.

Do the links open hyperlinks in Outlook email on another PC? It takes mere seconds to check this out. If that’s the case, then you may try importing particular registry settings from that computer to the one you’re currently using.

The above resolutions should fix the hyperlinks not working issue. These are indeed the most probable resolutions, but don’t hesitate to let us know if you’re aware of any other fixes. The comments area below is waiting for you.

Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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