Fix Origin client loading issues for good

Madalina Dinita
by Madalina Dinita
Managing Editor
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  • Similar to Steam, Origin is a distribution platform for digital games, developed by Electronic Arts.
  • Sometimes the Origin client has some loading issues that users reported. Fix it by clearing your cache, starting Origin as admin, or reinstalling the program.
  • Find out many things that you can do with this program in our EA Origin section of the website.
  • Being a gamer is very rewarding. Sometimes, issues happen. We cover an entire range of topics in our Gaming Hub so make sure to bookmark it.
fix Origin client not loading

Some users reported experiencing a peculiar issue with Origin. Upon opening the app, they get to a blank page, Origin not being able to load properly. Apparently, this issue could be caused by corrupted Origin files, app privilege, or internet connection issues.

One user provided his concerns with the Origin client on the dedicated subreddit.

Hi guys, I’m at my wit’s end here. I’ve been trying to install the origin launcher onto my computer in order to play apex legends, and I can’t get it to open no matter what I try. I’ve googled and done everything I could, and it seems like the solutions being provided only worked for some people.

Fortunately, we have a few solutions worth trying, meant to fix this annoying issue.

How do I make Origin client load UI?

1. Run Origin as administrator

  1. Right-click on the Origin desktop shortcut and open Properties.
  2. Select the Compatibility tab.
  3. Check the Run this program as an administrator and confirm changes.Run as admin origin client not loading

2. Verify your internet connection

  • Open your internet browser to see if web page loading performs fast, without interruptions.
  • If you notice abnormal internet activity, hard reset your router/modem.
  • If hard resetting your router/modem doesn’t make any difference, contact your internet provider and let them know about this issue.
  • Always have your PC connected to the internet through a wired connection. Wifi connections tend to be less reliable.

Can’t add friends on Origin client? We’ve got the right fix for you


3. Clear the Origin cache

  1. First, you need to close the Origin app, go to the Task Manager in order to make sure that the process isn’t running in the background.
  2. Press the Windows logo key + R on your keyboard > type %ProgramData%/Origin in the Run box and hit Enter.programdata run origin client not loading
  3. In the window that pops up, delete all the folders except for the folder named LocalContent.
  4. Press the Windows logo key + R on your keyboard > type %AppData% in the Run box and hit Enter.app data origin client not loading
  5. Roaming folder will open, there you need to delete the Origin folder.
  6. Click App Data in the address bar.
  7. Access the Local folder and delete the Origin folder located there
  8. Restart your PC and see if it fixed the issue

4. Reinstall Origin

  1. Navigate to Control Panel > Uninstall a program and uninstall Origin.
  2. Navigate to Program Files and AppData and clear all the remnants of Origin. Avoid deleting folders with games, or else you would need to redownload them.
  3. Reboot your PC.
  4. Navigate to the official EA Origin website, here, and download the latest iteration of the desktop client.download origin client origin client not loading
  5. Install Origin.

Hopefully, at least one of our solutions helped you fix the Origin loading issue. If you found this article helpful, leave a comment in the comment section below.

FAQ: Learn more about Origin not loading

  • What is Origin?

The Origin client is used to download games from your Origin Library. You need an EA Account to access the digital library.

  • How do I repair Origin client?

There is no built-in repair option so your best bet is to uninstall the program, download, and install a fresh copy from the Origin website. We have the tools if you are having issues uninstalling programs in Windows 10.

  • Is Origin free to use?

The game store, which you connect to using the Origin client is free to download, install, and use.

Editor’s Note: This post was originally published in June 2019 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.