Many users have been reporting problems with their WiFi connectivity, especially the fact that the WiFi is disconnecting frequently. We go through the problems and try to propose some workarounds.
Windows 8 comes with a lot of wireless networking improvements, one of which is the faster 802.11ac WiFi standard. However, despite this, there still have been reported a lot of Wi-Fi and connectivity problems in Windows 8 and Windows 8.1. Also, it seems that especially WiFi Ralink cards have big problems in Windows 8.1.
I need help here.. My wifi keeps disconnecting.. I just bought an Acer Aspire V3 and it came with this Windows 8.. and have been having this problem ever since. I have looked at quite a few other post and it seems that quite a lot of people are having the same problem.. it is really silly as I can’t do my work as the wifi keeps disconnecting..
WiFi is getting disconnected frequently, how to fix it?
WiFi problems are serious and they can prevent you from accessing the Internet. Speaking of WiFi issues, users reported the following problems:
- WiFi gets disconnected after sleep – If you want to save power, you can do so by using Sleep Mode. This is a useful feature, but many users reported that their WiFi isn’t working after waking up their PC from Sleep Mode.
- WiFi getting disconnected err_internet_disconnected – Sometimes WiFi problems are followed by err_internet_disconnected error message. This isn’t a serious problem, and you should be able to fix it with one of our solutions.
- Laptop keeps disconnecting from WiFi – This issue can affect both desktop and laptop PCs, and many laptop users reported this problem.
- WiFi disconnects randomly – This is a variation of this problem, and many users reported frequent and random disconnects.
- Windows 10 WiFi keeps dropping – Many users reported that their WiFi connection keeps dropping. This is an annoying problem, but you should be able to fix it with one of our solutions.
- WiFi getting Limited access – According to users, sometimes you might get Limited access message. You’ll be able to connect to the wireless network, but you won’t be able to access Internet at all.
- WiFi not getting connected, detected – This is another common problem with wireless networks. According to users, they are unable to connect to the wireless network, and in some cases they aren’t able to detect their wireless network at all.
- WiFi disconnects when other devices connect – Sometimes problems with WiFi can occur if you have multiple devices in your WiFi network. According to users, this issue occurs only when additional devices connect to the wireless network.
- WiFi disconnects with VPN – VPN is one of the best ways to protect your privacy online. However, many users reported problems with WiFi while using VPN.
This is what one user has been reporting with regards to this annoying WiFi issue in Windows 8. You can go ahead and uninstall the wireless adapter, then restart your system and let windows automatically reinstall the adapter to see if this basic solution works. If it doesn’t work, the follow the below steps.
Solution 1 – Network Troubleshooter
An automated troubleshooter is a tool that can find and automatically fix some problems with your computer. These troubleshooters aren’t designed to fix every problem, but they’re a useful tool to try because they can often save you time and effort.
- Press Windows key + C on your keyboard to show the Charms bar.
- Type Troubleshooting and click Troubleshooting under Settings.
- Now type Network Troubleshooter in the search option.
- Click on Network troubleshooter to run the troubleshooter.
Solution 2 – Uninstall the Network Card device
The WiFi issue in Windows 8 and Windows 8.1 can also be caused due to Corrupted network card drivers/device. The solution would be to uninstall the Network Card device from the Device Manager.
- Press Windows key + W from your keyboard.
- Then type Device Manager without quotes in the search box and hit Enter.
- Expand Network Adaptor and then right click on Network Card. Click on Uninstall and restart the computer.
- Press Windows key + W from your keyboard.
- Then type Programs this will open up the installed program list.
- Now uninstall the Network Card Device drivers from this program list.
Install the latest device drivers from the manufacturer’s website. Still not working? Well, then let’s try tweaking the Power options, maybe they too have something to do with this. There are two solutions you could try. Here’s the first one:
- Go to Control Panel, and click on Device Manager.
- Right click on your installed network adapter and choose Properties from the menu.
- Look for Power Management tab. Uncheck Allow computer to turn off this device to save power and click on OK to save changes.
and here’s the second one:
- Press the Windows button aka the Windows Orb.
- Type Control Panel.
- Select Power Options under Control Panel.
- Click on Change Plan Settings next to your selected plan.
- Click on Change Advanced Power Settings in Edit Plan Settings.
- Scroll down to Wireless Adapter Settings and expand it, and then expand Power Saving Mode.
- Click on the On battery and Plugged in drop downs and select Maximum Performance on both.
Solution 4 – Remove your security software
If WiFi is getting disconnected frequently that can be due to your security software. Many third-party antivirus tools will interfere with Windows and cause various problems to appear. To fix this problem, it’s advised to disable your antivirus and check if that solves the issue.
If disabling the antivirus doesn’t solve the problem, you might have to remove your antivirus software. Keep in mind that uninstalling your antivirus software might not fix this problem because many antivirus tools tend to leave certain files and registry entries behind after you uninstall them.
To fix the problem, it’s advised to use a dedicated removal tool to remove your antivirus and all files associated with it. Almost all antivirus companies offer removal tools for their products, so be sure to download a removal tool for your antivirus and use it to remove all files associated with your antivirus software.
After doing that, install the latest version of your antivirus software or switch to a completely different antivirus solution. Users reported that Eset Security Software and McAfee can cause this problem to appear, so be sure to remove them or update them. Even though these two applications are common cause for this problem, other antivirus tools can also cause similar issues to appear.
Solution 5 – Disable Roaming Sensitivity
According to users, if WiFi is getting frequently disconnected, that can be due to Roaming Sensitivity feature. Thanks to this feature your device will switch to other wireless networks that offer better signal. This isn’t what users always want and sometimes this feature can lead to various WiFi problems.
To fix the problem, users are suggesting to disable Roaming Sensitivity completely. To do that, just follow these steps:
- Press Windows Key + S and enter control panel. Choose Control Panel from the list of results.
- When Control Panel opens, locate and click on Network and Sharing Center.
- Network and Sharing Center window will now open. In the left pane, click on Change adapter settings.
- List of network connections will now appear. Right click your wireless connection and choose Properties from the menu.
- When Properties window opens, click on Configure.
- Navigate to Advanced tab and select Roaming Sensitivity. Set it to Disabled and click on OK and Apply to save changes.
After doing that your PC won’t automatically try to connect to other available wireless networks and the problem with WiFi should be completely resolved.
- READ ALSO: Fix: my laptop is not showing WiFi icon
Solution 6 – Disable 802.11n Mode
802.11n is the latest wireless standard that offers better range and transfer speed. However, some older routers might not support this standard. According to users, WiFi is getting disconnected frequently on their PC because 802.11n Mode is enabled for your wireless adapter. If your router doesn’t support this feature, you’ll experience a range of issues. To fix this problem, you just have to disable 802.11n Mode for your wireless adapter. To do that, follow these steps:
- Follow Steps 1-5 from Solution 5 to configure your wireless adapter.
- Now navigate to Advanced tab. Select 802.11n Mode from the list and set it to Disabled. Now click on Apply and OK to save changes.
After disabling 802.11n Mode, your wireless adapter will be forced to use one of the older standards and the problem should be resolved. In addition to 802.11n Mode, some users are recommending to disable U-APSDsupport and IEEE 802.1X Authentication features as well.
Solution 7 – Change the channel on your router
If your WiFi is getting disconnected frequently, you might be able to fix the problem simply by switching to a different channel. Each router can operate on a different channel, and if there are two or more routers on the same channel, you can experience interference. As a result, your wireless adapter might try to connect to other wireless networks that are on the same channel.
To fix this problem, users are suggesting to change your wireless channel. To do that, you need to access your router’s configuration page and navigate to WiFi section and change the channel number. To see how to do that, we advise you to check your router’s manual for detailed instructions.
Solution 8 – Uninstall Intel Pro Wireless for Bluetooth Technology
As we already mentioned, third-party applications can frequently interfere with your WiFi and cause various problems. If your WiFi is getting disconnected frequently, you might be able to solve the problem by uninstalling Intel Pro Wireless for Bluetooth Technology. To do that, follow these steps:
- Press Windows Key + I to open the Settings app.
- When Settings app opens, navigate to Apps section.
- Select Intel Pro Wireless for Bluetooth Technology from the list and click on Uninstall. Now follow the instructions on the screen to remove the application.
Solution 9 – Block your PC from connecting to different networks
According to users, you can experience this problem if there are other wireless networks available. Your PC will disconnect from your current network and then switch to a different one, and it will repeat that as long as there’s interference from other wireless networks. To fix this problem, you need to block your PC from connecting to other networks. This is relatively simple, and you can do it by following these steps:
- Press Windows Key + X and select Command Prompt (Admin). If Command Prompt isn’t available, feel free to use PowerShell (Admin) instead.
- When Command Prompt starts, enter netsh wlan add filter permission=block ssid=”Name of the WiFi network” networktype=infrastructure and press Enter.
- After running this command, the specified WiFi network will be blocked. Now you just have to repeat the previous step for all other networks that you want to block.
After blocking most available WiFi networks, the problem should be completely resolved. This is a solid workaround if you don’t move your PC frequently, but if you use your laptop in public networks you’ll have to repeat this step every time a new wireless network is detected.
- READ ALSO: Fix: WiFi Adapter Not Working in Windows 10
Solution 10 – Use Google DNS
According to users, problems with WiFi can occur due to your DNS. Several users reported that WiFi is getting disconnected frequently, but after switching to Google’s DNS, the issue was resolved instantly. To switch to Google’s DNS, you need to do the following:
- Follow Steps 1-4 from Solution 5 to open your network’s properties.
- Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
- When the Properties window opens, select Use the following DNS server addresses. Set Preferred DNS server to 220.127.116.11 and Alternate DNS server to 18.104.22.168. Click on OK to save changes.
After switching to Google’s DNS, the problem with WiFi should be completely resolved.
Solution 11 – Change your connection to Private
According to users, this problem can occur if your network is set to Public. Public networks use different security settings, and in order to fix this problem, you need to change your connection type to Private. To do that, just follow these steps:
- Press Windows Key + X and choose Network Connections from the menu.
- Click on Change connection properties.
- Enable Make this PC discoverable and save changes.
After turning this option on, your network will change from Public to Private and problems with WiFi should be resolved.
Solution 12 – Prevent Thinkvantage Access Connections from starting
Third-party applications can frequently interfere with Windows and cause this problem to appear. According to users, it seems that Thinkvantage Access Connections is causing this problem. This application is usually installed on Lenovo’s devices, so if you’re using Lenovo laptop, it’s possible that you have this application running in the background.
To fix this problem, you need to stop this application from running by doing the following:
- Press Ctrl + Shift + Esc to open Task Manager.
- When Task Manager opens, locate Thinkvantage Access Connections in the list of processes, right click it and choose End task.
- Now navigate to Startup tab and disable all processes related to Access Connections.
After doing that, the application won’t start automatically with Windows anymore and you won’t have any problems with WiFi.
Solution 13 – Set your wireless frequency to 5GHz
There are two types of wireless connections, 2.4GHz and 5GHz, and if you’re using 5GHz network adapter, you might experience this problem. According to users, if your WiFi is getting disconnected frequently you just need to change your router’s settings and switch to 5GHz connection. To see how to change your router’s settings, be sure to check your router’s manual for detailed instructions. It’s also work mentioning that older routers don’t support 5GHz frequency, so keep that in mind.
Solution 14 – Change WiFi Channel Width
According to users, if your WiFi is getting disconnected, the issue might be related to channel width. To fix this problem, you need to change your adapter settings by doing the following:
- Open your wireless adapter’s properties by following Steps 1-5 from Solution 5.
- Navigate to Advanced tab and change the WiFi Channel Width from 2.4 to Auto. Click OK to save changes.
After making the necessary changes your wireless connection should start working without any problems.
Solution 15 – Disable WiFi Sense feature
According to users, if your WiFi is getting disconnected frequently, it might be due to WiFi Sense feature. To fix this problem, you’ll have to disable WiFi Sense on your Windows 10 PC. To do that, you just need to follow these steps:
- Open the Settings app and go to Network & Internet section.
- In the left pane choose Wi-Fi and click on Manage Wi-Fi settings.
- Now disable Connect to suggested open hotspots and Connect to networks shared by my contacts options.
After disabling these options, the problem should be resolved and your WiFi connection should start working without any problems.
Ok, now these solutions should have solved your problem. Let us know be leaving your comment below if you still encounter issues and we’ll try to work on this together.
Editor’s Note: This post was originally published in December 2013 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.
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