FIX: Wi-Fi keeps disconnecting on laptop

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time). For most of the kids of his age, the Internet was an... Read more
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  • If your laptop randomly disconnects from the Internet, the easiest fix would be to check for network issues.
  • Oftentimes, the Wi-Fi keeps disconnecting on Windows 10 as a result of bad network or router settings. 
  • Another easy thing to try when the laptop keeps disconnecting from Wi-Fi is to uninstall some apps.
  • We're showing you which third-party program might cause trouble.
Wi-Fi keeps disconnecting on laptop
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Many users have been reporting problems with their Wi-Fi connectivity, especially the fact that the Wi-Fi is disconnecting frequently.

It seems that Wi-Fi Ralink cards have big problems in Windows 10 or older. But here are some other frequent instances:

  • Wi-Fi gets disconnected after sleep – If you want to save power, you can do so by using Sleep Mode. But many users reported that their Wi-Fi isn’t working after waking up their PC from Sleep Mode.
  • Err_internet_disconnected pop-up – Sometimes Wi-Fi problems are followed by this message. This isn’t a serious problem, and you should be able to fix it with one of our solutions.
  • Wi-Fi disconnects randomly/ keeps dropping – This is a variation of this problem, and many users reported frequent and random disconnects.
  • Wi-Fi getting Limited access – According to users, sometimes you might get a Limited access message. You’ll be able to connect to the wireless network, but you won’t be able to access the Internet at all.
  • Wi-Fi not getting connected/ detected
  • Wi-Fi disconnects with VPN/ when other devices connect – Sometimes problems with Wi-Fi can occur if you have multiple devices in your Wi-Fi network. Also, although a VPN is one of the best ways to protect your privacy online, it causes these issues, apparently.

What can I do if Wi-Fi disconnects frequently on Windows 10?


  1. Use the Network Troubleshooter
  2. Uninstall the Network Card device
  3. Tweaking the Power options
  4. Remove your security software
  5. Disable Roaming Sensitivity
  6. Disable 802.11n Mode
  7. Change the channel on your router
  8. Uninstall Intel Pro Wireless for Bluetooth Technology
  9. Block your PC from connecting to different networks
  10. Flush your DNS or use Google DNS
  11. Change your connection to Private
  12. Prevent Thinkvantage Access Connections from starting
  13. Set your wireless frequency to 5GHz
  14. Change WiFi Channel Width
  15. Disable WiFi Sense feature

1. Use the Network Troubleshooter

use the network troubleshooter
  1. In the home screen search box, type Troubleshooting.
  2. Open Troubleshoot settings.
  3. Click on Additional troubleshooters.
  4. Click on Internet Connections to run the dedicated troubleshooter.

2. Uninstall the Network Card device

  1. Type Device Manager in the home screen search box and hit Enter.
  2. Expand Network Adaptor and then right-click on Network Card.
  3. Click on Uninstall and restart the computer.
    WiFi gets disconnected after sleep

Windows 10 should detect the network adapter then reinstall it. Check now if you can connect to the Internet.

3. Tweaking the Power options

  1. Go to Control Panel, and click on Device Manager.
  2. Right click on your installed network adapter and choose Properties from the menu.
    WiFi getting disconnected err_internet_disconnected
  3. Look for Power Management tab. Uncheck Allow computer to turn off this device to save power and click on OK to save changes.
    Laptop keeps disconnecting from WiFi

and here’s the second one:

  1. Press the Windows button aka the Windows Orb.
  2. Type Control Panel.
  3. Select Power Options under Control Panel.
    WiFi disconnects randomly
  4. Click on Change Plan Settings next to your selected plan.
    Windows 10 WiFi keeps dropping
  5. Click on Change Advanced Power Settings in Edit Plan Settings.
    WiFi getting Limited access
  6. Scroll down to Wireless Adapter Settings and expand it, and then expand Power Saving Mode.
    WiFi not getting connected
  7. Click on the On battery and Plugged in drop downs and select Maximum Performance on both.

4. Remove your security software

If Wi-Fi is getting disconnected frequently that can be due to your security software. Many third-party antivirus tools will interfere with Windows and cause various problems to appear.

To fix this problem, it’s advised to disable your antivirus and check if that solves the issue. If disabling the antivirus doesn’t solve the problem, you might have to remove your antivirus software.

Keep in mind that uninstalling your antivirus software might not fix this problem because many antivirus tools tend to leave certain files and registry entries behind after you uninstall them.

To fix the problem, it’s advised to use a dedicated removal tool to remove your antivirus and all files associated with it.

Almost all antivirus companies offer removal tools for their products, so be sure to download a removal tool for your antivirus and use it to remove all files associated with your antivirus software.

After doing that, install the latest version of your antivirus software or switch to a completely different antivirus solution.

5. Disable Roaming Sensitivity

  1. Type control panel in the search box and choose Control Panel from the list of results.
  2. Here, locate and click on Network and Sharing Center.
    WiFi disconnects when other devices connect
  3. The Network and Sharing Center window will now open. In the left pane, click on Change adapter settings.
    WiFi disconnects with VPN
  4. A Llist of network connections will now appear. Right-click your wireless connection and choose Properties from the menu.
    WiFi gets disconnected after sleep
  5. When the Properties window opens, click on Configure.
    WiFi getting disconnected err_internet_disconnected
  6. Navigate to Advanced tab and select Roaming Sensitivity. Set it to Disabled and click on OK and Apply to save changes.

After doing that your PC won’t automatically try to connect to other available wireless networks and the problem with WiFi should be completely resolved.

Roaming Sensitivity is a feature that allows your device to switch to other wireless networks that offer better signal. It’s a useful option, but if it’s causing trouble, better disable it.

6. Disable 802.11n Mode

802.11n is the latest wireless standard that offers better range and transfer speed. However, some older routers might not support this standard.

According to users, WiFi is getting disconnected frequently on their PC because 802.11n Mode is enabled for your wireless adapter. If your router doesn’t support this feature, you’ll experience a range of issues.

To fix this problem, you just have to disable 802.11n Mode for your wireless adapter. To do that, follow these steps:

  1. Follow Steps 1-5 from Solution 5 to configure your wireless adapter.
  2. Now navigate to Advanced tab. Select 802.11n Mode from the list and set it to Disabled. Now click on Apply and OK to save changes.

After disabling 802.11n Mode, your wireless adapter will be forced to use one of the older standards and the problem should be resolved.

In addition to 802.11n Mode, some users are recommending to disable U-APSDsupport and IEEE 802.1X Authentication features as well.

7. Change the channel on your router

If your WiFi is getting disconnected frequently, you might be able to fix the problem simply by switching to a different channel.

Each router can operate on a different channel, and if there are two or more routers on the same channel, you can experience interference.

As a result, your wireless adapter might try to connect to other wireless networks that are on the same channel.

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To fix this problem, users are suggesting to change your wireless channel. To do that, you need to access your router’s configuration page and navigate to WiFi section and change the channel number.

To see how to do that, we advise you to check your router’s manual for detailed instructions.

8. Uninstall Intel Pro Wireless for Bluetooth Technology

  1. Press Windows Key + I to open the Settings app.
  2. When Settings app opens, navigate to Apps section.
    Laptop keeps disconnecting from WiFi
  3. Select Intel Pro Wireless for Bluetooth Technology from the list and click on Uninstall. Now follow the instructions on the screen to remove the application.
    WiFi disconnects randomly

As we already mentioned, third-party applications can frequently interfere with your Wi-Fi and cause various problems. And this is only one of them. Do the same with other app that you don’t use.

9. Block your PC from connecting to different networks

  1. Press Windows Key + X and select Command Prompt (Admin). If Command Prompt isn’t available, feel free to use PowerShell (Admin) instead.
    Windows 10 WiFi keeps dropping
  2. When Command Prompt starts, enter the following and press Enter: netsh wlan add filter permission=block ssid= %Name of your Wi-Fi network% networktype=infrastructure
    WiFi getting Limited access
  3. After running this command, the specified WiFi network will be blocked. Now you just have to repeat the previous step for all other networks that you want to block.

Your PC will disconnect from your current network and then switch to a different one, and it will repeat that as long as there’s interference from other wireless networks.

But if you block your PC from connecting to other networks, the problem should be completely resolved.

This is a solid workaround if you don’t move your PC frequently, but if you use your laptop in public networks you’ll have to repeat this step every time a new wireless network is detected.

10. Flush your DNS or use Google DNS

Flush your DNS

  1. Open Command Prompt
  2. Run this command and hit Enter: ipconfig /flushdns
  3. Close Command Prompt.
  4. Open the Settings App.
  5. Go to Network and Internet.
  6. Click the Network Reset button.

Use Google DNS

  1. Follow Steps 1-4 from Solution 5 to open your network’s properties.
  2. Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
    WiFi not getting detected
  3. When the Properties window opens, select Use the following DNS server addresses. Set Preferred DNS server to 8.8.8.8 and Alternate DNS server to 8.8.4.4. Click on OK to save changes.
    WiFi disconnects when other devices connect

After switching to Google’s DNS, the problem with Wi-Fi should be completely resolved.

11. Change your connection to Private

  1. Press Windows Key + X and choose Network Connections from the menu.
    WiFi disconnects with VPN
  2. Click on Change connection properties.
    WiFi gets disconnected after sleep
  3. Enable Make this PC discoverable and save changes.
    WiFi getting disconnected err_internet_disconnected

After turning this option on, your network will change from Public to Private and problems with WiFi should be resolved.

12. Prevent Thinkvantage Access Connections from starting

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. When Task Manager opens, locate Thinkvantage Access Connections in the list of processes, right click it and choose End task.
    Laptop keeps disconnecting from WiFi
  3. Now navigate to Startup tab and disable all processes related to Access Connections.

After doing that, the application won’t start automatically with Windows anymore and you won’t have any problems with WiFi.

Thinkvantage Access Connections is yet another third-party app causing connectivity issues. This application is usually installed on Lenovo’s devices.

13. Set your wireless frequency to 5GHz

There are two types of wireless connections, 2.4GHz and 5GHz. If you’re using a 5GHz network adapter, you might experience this problem.

According to users, if your WiFi is getting disconnected frequently you just need to change your router’s settings and switch to 5GHz connection.

To see how to change your router’s settings, be sure to check your router’s manual for detailed instructions. It’s also worth mentioning that older routers don’t support 5GHz frequency.

While we’re at it, use one of these great tools to improve your Wi-Fi connection.

14. Change Wi-Fi Channel Width

  1. Open your wireless adapter’s properties by following Steps 1-5 from Solution 5.
  2. Navigate to Advanced tab and change the WiFi Channel Width from 2.4 to Auto. Click OK to save changes.

After making the necessary changes your wireless connection should start working without any problems.

15. Disable Wi-Fi Sense feature

  1. Open the Settings app and go to Network & Internet section.
  2. In the left pane choose Wi-Fi and click on Manage Wi-Fi settings.
  3. Now disable Connect to suggested open hotspots and Connect to networks shared by my contacts options.

This is only valid for systems running on Windows 10 version 1709 or earlier. Newer system version no longer get auto connection to available hotspots.

After disabling these options, the problem should be resolved and your WiFi connection should start working without any problems.

These solutions should have solved your problem. Let us know by leaving your comment below if you still encounter issues and we’ll try to work on this together.

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Frequently Asked Questions

  • The most common causes are the poor Wi-Fi signal, overloaded Wi-Fi network, or sign-in issues. Check our full guide to fix this problem.

  • First, check the connection for other devices in the network. If all of them have the same problem, the problem might be with the network router. But you can easily solve that problem.

  • Reset your router, restart your device. Make sure you’re in the active range of the W-iFi router or hotspot. It also might be that your router is malfunctioning. Check our list with the best 802-11ac wireless routers.

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