FIX: Wi-Fi keeps disconnecting on laptop

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time). For most of the kids of his age, the Internet was an... Read more
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  • If your laptop randomly disconnects from the Internet, the easiest fix would be to check for network issues.
  • Oftentimes, the Wi-Fi keeps disconnecting on Windows 10 as a result of bad network or router settings. 
  • Another easy thing to try when the laptop keeps disconnecting from Wi-Fi is to uninstall some apps.
  • We're showing you which third-party program might cause trouble.
Wi-Fi keeps disconnecting on laptop
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Many users have been reporting problems with their Wi-Fi connectivity, especially the fact that the Wi-Fi is disconnecting frequently.

It seems that Wi-Fi Ralink cards have big problems in Windows 10 or older. But here are some other frequent instances:

  • Wi-Fi gets disconnected after sleep – If you want to save power, you can do so by using Sleep Mode. But many users reported that their Wi-Fi isn’t working after waking up their PC from Sleep Mode.
  • Err_internet_disconnected pop-up – Sometimes Wi-Fi problems are followed by this message. This isn’t a serious problem, and you should be able to fix it with one of our solutions.
  • Wi-Fi disconnects randomly/ keeps dropping – This is a variation of this problem, and many users reported frequent and random disconnects.
  • Wi-Fi getting Limited access – According to users, sometimes you might get a Limited access message. You’ll be able to connect to the wireless network, but you won’t be able to access the Internet at all.
  • Wi-Fi not getting connected/ detected
  • Wi-Fi disconnects with VPN/ when other devices connect – Sometimes problems with Wi-Fi can occur if you have multiple devices in your Wi-Fi network. Also, although a VPN is one of the best ways to protect your privacy online, it causes these issues, apparently.

What can I do if Wi-Fi disconnects frequently on Windows 10?

  1. Use the Network Troubleshooter
  2. Uninstall the Network Card device
  3. Tweaking the Power options
  4. Remove your security software
  5. Disable Roaming Sensitivity
  6. Disable 802.11n Mode
  7. Change the channel on your router
  8. Uninstall Intel Pro Wireless for Bluetooth Technology
  9. Block your PC from connecting to different networks
  10. Flush your DNS or use Google DNS
  11. Change your connection to Private
  12. Prevent Thinkvantage Access Connections from starting
  13. Set your wireless frequency to 5GHz
  14. Change WiFi Channel Width
  15. Disable WiFi Sense feature

1. Use the Network Troubleshooter

use the network troubleshooter
  1. In the home screen search box, type Troubleshooting.
  2. Open Troubleshoot settings.
  3. Click on Additional troubleshooters.
  4. Click on Internet Connections to run the dedicated troubleshooter.

2. Uninstall the Network Card device

  1. Type Device Manager in the home screen search box and hit Enter.
  2. Expand Network Adaptor and then right-click on Network Card.
  3. Click on Uninstall and restart the computer.
    WiFi gets disconnected after sleep

Windows 10 should detect the network adapter then reinstall it. Check now if you can connect to the Internet.

3. Tweaking the Power options

  1. Go to Control Panel, and click on Device Manager.
  2. Right click on your installed network adapter and choose Properties from the menu.
    WiFi getting disconnected err_internet_disconnected
  3. Look for Power Management tab. Uncheck Allow computer to turn off this device to save power and click on OK to save changes.
    Laptop keeps disconnecting from WiFi

and here’s the second one:

  1. Press the Windows button aka the Windows Orb.
  2. Type Control Panel.
  3. Select Power Options under Control Panel.
    WiFi disconnects randomly
  4. Click on Change Plan Settings next to your selected plan.
    Windows 10 WiFi keeps dropping
  5. Click on Change Advanced Power Settings in Edit Plan Settings.
    WiFi getting Limited access
  6. Scroll down to Wireless Adapter Settings and expand it, and then expand Power Saving Mode.
    WiFi not getting connected
  7. Click on the On battery and Plugged in drop downs and select Maximum Performance on both.

4. Remove your security software

fix Wi Fi disconnecting frequently

If Wi-Fi is getting disconnected frequently that can be due to your security software.

Many third-party antivirus tools will interfere with Windows and cause various problems to appear.

To fix this problem, it’s advised to disable your antivirus and check if that solves the issue.

If disabling the antivirus doesn’t solve the problem, you might have to remove your antivirus software.

Keep in mind that uninstalling your antivirus software might not fix this problem because many antivirus tools tend to leave certain files and registry entries behind after you uninstall them.

To fix the problem, it’s advised to use a dedicated removal tool to remove your antivirus and all files associated with it.

Almost all antivirus companies offer removal tools for their products, so be sure to download a removal tool for your antivirus and use it to remove all files associated with your antivirus software.

After doing that, install the latest version of your antivirus software or switch to a completely different antivirus solution.

Editor’s Note: This article continues on the next page with more solutions to fix Wi-Fi issues. If you want to learn what are the best tools to use for a speedy Internet connection, check out our collection of guides.

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Frequently Asked Questions

  • The most common causes are the poor Wi-Fi signal, overloaded Wi-Fi network, or sign-in issues. Check our full guide to fix this problem.

  • First, check the connection for other devices in the network. If all of them have the same problem, the problem might be with the network router. But you can easily solve that problem.

  • Reset your router, restart your device. Make sure you’re in the active range of the W-iFi router or hotspot. It also might be that your router is malfunctioning. Check our list with the best 802-11ac wireless routers.

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Avatar Shashank

Thankyou soo much I was starting to get frustrated, but why does this happen doe??
And is it default setting??

Avatar Blade Kelly

I just found out Microsoft teams was giving me network errors go to settings, apps, Microsoft teams, and UNINSTALL. Most don’t use it anyways.

Avatar HLM

No, doesn’t work.

Avatar Sunil

Thanks for your valuable advice

Avatar cheerios

Good attempt. Most solutions have nothing to do with disconnecting though.

Avatar Edgar Nicov


Thank you so much! We will give this information to our writers for an update.


Avatar Collar

Thanks for such a comprehensive list. The problem was annoying and did all that I can and finally changing ‘Public to Private’ seems to have done the trick! Thanks again!

Avatar Chuck Woolery


Avatar Callitwhatyoulike...

OK, here’s the solution (ignore everything within this article):

Set a static IP address, and reserve that address within your router. Done and done. (Google this for instruction–takes about a minute.)

Avatar Callitwhatyoulike...

These “solutions” DO NOT work. Whoever started the “Uncheck Allow computer to turn off this device to save power” solution is responsible for a GREAT DEAL of collectively wasted time (it DOESN’T WORK).
Let’s have someone provide a solution that WORKS, please–nothing listed here will do it.