FIX: Wi-Fi keeps disconnecting on laptop

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
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  •  The first step is to go ahead and uninstall the wireless adapter, then restart your system and let Windows automatically reinstall the adapter to see if this basic solution works.
  • The next steps are to run the Network troubleshooter and to uninstall the Network Card device.
  • We wrote plenty of articles about Wi-Fi issues so if you encounter any other, be sure to bookmark our Wi-Fi problems hub.
  • In our Laptop & computer issues hub, you will find the most useful troubleshooting guides for your laptop, computer, and their components.
WiFi Getting Disconnected Frequently fix
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Many users have been reporting problems with their WiFi connectivity, especially the fact that the WiFi is disconnecting frequently.

We go through the problems and try to propose some workarounds.

Windows 8 comes with a lot of wireless networking improvements, one of which is the faster 802.11ac WiFi standard.

However, despite this, there still have been reported a lot of Wi-Fi and connectivity problems in Windows 8 and Windows 8.1.

Also, it seems that especially WiFi Ralink cards have big problems in Windows 8.1.

WiFi is getting disconnected frequently: How can I fix it?

  1. Network Troubleshooter
  2. Uninstall the Network Card device
  3. Tweaking the Power options
  4. Remove your security software
  5. Disable Roaming Sensitivity
  6. Disable 802.11n Mode
  7. Change the channel on your router
  8. Uninstall Intel Pro Wireless for Bluetooth Technology
  9. Block your PC from connecting to different networks
  10. Use Google DNS
  11. Change your connection to Private
  12. Prevent Thinkvantage Access Connections from starting
  13. Set your wireless frequency to 5GHz
  14. Change WiFi Channel Width
  15. Disable WiFi Sense feature

WiFi problems are serious and they can prevent you from accessing the Internet. Speaking of WiFi issues, users reported the following problems:

  • WiFi gets disconnected after sleep – If you want to save power, you can do so by using Sleep Mode. This is a useful feature, but many users reported that their WiFi isn’t working after waking up their PC from Sleep Mode.
  • WiFi getting disconnected err_internet_disconnected – Sometimes WiFi problems are followed by err_internet_disconnected error message. This isn’t a serious problem, and you should be able to fix it with one of our solutions.
  • Laptop keeps disconnecting from WiFi – This issue can affect both desktop and laptop PCs, and many laptop users reported this problem.
  • WiFi disconnects randomly – This is a variation of this problem, and many users reported frequent and random disconnects.
  • Windows 10 WiFi keeps dropping – Many users reported that their WiFi connection keeps dropping. This is an annoying problem, but you should be able to fix it with one of our solutions.
  • WiFi getting Limited access – According to users, sometimes you might get Limited access message. You’ll be able to connect to the wireless network, but you won’t be able to access Internet at all.
  • WiFi not getting connected, detected – This is another common problem with wireless networks. According to users, they are unable to connect to the wireless network, and in some cases they aren’t able to detect their wireless network at all.
  • WiFi disconnects when other devices connect – Sometimes problems with WiFi can occur if you have multiple devices in your WiFi network. According to users, this issue occurs only when additional devices connect to the wireless network.
  • WiFi disconnects with VPN – VPN is one of the best ways to protect your privacy online. However, many users reported problems with WiFi while using VPN.

I need help here.. My wifi keeps disconnecting.. I just bought an Acer Aspire V3 and it came with this Windows 8.. and have been having this problem ever since. I have looked at quite a few other post and it seems that quite a lot of people are having the same problem.. it is really silly as I can’t do my work as the wifi keeps disconnecting..

This is what one user has been reporting in regards to this annoying WiFi issue in Windows 8.

You can go ahead and uninstall the wireless adapter, then restart your system and let windows automatically reinstall the adapter to see if this basic solution works.

If it doesn’t work, then follow the below steps.

We’ve written extensively about WiFi issues before. Bookmark this page in case you need it later.

Solution 1 – Network Troubleshooter

An automated troubleshooter is a tool that can find and automatically fix some problems with your computer.

These troubleshooters aren’t designed to fix every problem, but they’re a useful tool to try because they can often save you time and effort.

  1. Press Windows key + C on your keyboard to show the Charms bar.
  2. Type Troubleshooting and click Troubleshooting under Settings.
  3. Now type Network Troubleshooter in the search option.
  4. Click on Network troubleshooter to run the troubleshooter.

Solution 2 – Uninstall the Network Card device

The WiFi issue in Windows 8 and Windows 8.1 can also be caused due to Corrupted network card drivers/device.

The solution would be to uninstall the Network Card device from the Device Manager.

First step

  1. Press Windows key + W from your keyboard.
  2. Then type Device Manager without quotes in the search box and hit Enter.
  3. Expand Network Adaptor and then right click on Network Card. Click on Uninstall and restart the computer.
    WiFi gets disconnected after sleep

Second step

  • Press Windows key + W from your keyboard.
  • Then type Programs this will open up the installed program list.
  • Now uninstall the Network Card Device drivers from this program list.

Solution 3 – Tweaking the Power options

Run a System Scan to discover potential errors

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Install the latest device drivers from the manufacturer’s website. Still not working? Well, then let’s try tweaking the Power options, maybe they too have something to do with this.

There are two solutions you could try.

Here’s the first one:

  1. Go to Control Panel, and click on Device Manager.
  2. Right click on your installed network adapter and choose Properties from the menu.
    WiFi getting disconnected err_internet_disconnected
  3. Look for Power Management tab. Uncheck Allow computer to turn off this device to save power and click on OK to save changes.
    Laptop keeps disconnecting from WiFi

and here’s the second one:

  1. Press the Windows button aka the Windows Orb.
  2. Type Control Panel.
  3. Select Power Options under Control Panel.
    WiFi disconnects randomly
  4. Click on Change Plan Settings next to your selected plan.
    Windows 10 WiFi keeps dropping
  5. Click on Change Advanced Power Settings in Edit Plan Settings.
    WiFi getting Limited access
  6. Scroll down to Wireless Adapter Settings and expand it, and then expand Power Saving Mode.
    WiFi not getting connected
  7. Click on the On battery and Plugged in drop downs and select Maximum Performance on both.

Solution 4 – Remove your security software

If WiFi is getting disconnected frequently that can be due to your security software.

Many third-party antivirus tools will interfere with Windows and cause various problems to appear.

To fix this problem, it’s advised to disable your antivirus and check if that solves the issue.

If disabling the antivirus doesn’t solve the problem, you might have to remove your antivirus software.

Keep in mind that uninstalling your antivirus software might not fix this problem because many antivirus tools tend to leave certain files and registry entries behind after you uninstall them.

To fix the problem, it’s advised to use a dedicated removal tool to remove your antivirus and all files associated with it.

Almost all antivirus companies offer removal tools for their products, so be sure to download a removal tool for your antivirus and use it to remove all files associated with your antivirus software.

After doing that, install the latest version of your antivirus software or switch to a completely different antivirus solution.

Users reported that Eset Security Software and McAfee can cause this problem to appear, so be sure to remove them or update them.

Even though these two applications are common cause for this problem, other antivirus tools can also cause similar issues to appear.

FAQ: Read more about Wi-Fi issues

  • Why do I keep getting disconnected from my WiFi?
The most common causes are the poor WiFi signal, overloaded WiFi network, or you have to sign in again to the network using a captive login page (in public Wi-Fi hotspots). Check our full guide to fix this problem.
  • Why does my WiFi disconnect every few minutes?
First, check the connection for other devices in the network. If all of them have the same problem, that indicates a problem with the modem, network router, or internet service provider. If you have trouble connecting to the router, here’s how you can solve that problem.
  • How do I stop my internet from disconnecting?

Reset your router, restart your device. Make sure you’re in the active range of the WiFi router or hotspot. It also might be that your router is malfunctioning. Check our list with the best 802-11ac wireless routers.

Editor’s Note: This article continues on the next page with more solutions to fix Wi-Fi issues. If you want to learn what are the best tools to use for a speedy Internet connection, check out our collection of guides.

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Editor's Note: This article was originally published in October 2017 and was revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.
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  • Thanks for such a comprehensive list. The problem was annoying and did all that I can and finally changing ‘Public to Private’ seems to have done the trick! Thanks again!

  • OK, here’s the solution (ignore everything within this article):

    Set a static IP address, and reserve that address within your router. Done and done. (Google this for instruction–takes about a minute.)

  • These “solutions” DO NOT work. Whoever started the “Uncheck Allow computer to turn off this device to save power” solution is responsible for a GREAT DEAL of collectively wasted time (it DOESN’T WORK).
    Let’s have someone provide a solution that WORKS, please–nothing listed here will do it.