Fix There was an error opening your printer on Photoshop [FULL GUIDE]

Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
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  • Adobe Photoshop is synonymous with image editing and manipulation. Of course, the software can do so much more including advanced operations such as 3D or simple actions like printing.
  • If you are printing from Photoshop and you get a printer error, make sure the device is not busy. Check that you are using the latest Photoshop version. Resetting the default printer also works.
  • Read the latest news on Photoshop or go through our useful guides found in the Adobe Photoshop section on our website.
  • Our Adobe Troubleshooting Hub has similar articles on many, if not all, of the Adobe Creative Cloud collection of programs.
fix there was an error opening printer in Photoshop

Photoshop allows you to print your work directly from the application. Sometimes, the print function in Photoshop may not work properly. The full Photoshop error reads There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.

Is there a problem with Photoshop opening your printer? Solve it today by resetting Printer Preferences. By resetting the printer preferences to default values, Photoshop should be able to access the printer again. Alternatively, you can change the default printer or apply the Registry fix. Finally, make sure that the printer driver is up-to-date as well as your Photoshop copy.

Follow the detailed instructions below to fix the error at hand.

Photoshop won’t print? Learn how to fix it here

  1. Update Photoshop
  2. Reset Printer Preferences
  3. Change the Default Printer
  4. Registry Fix
  5. Update the Printer Driver

1. Update Adobe Photoshop to latest version

Keep your Adobe Photoshop copy updated. The Adobe team releases an update for Photoshop almost every month. Each new release contains performance improvements and bug fixes. Some of them even come with new features. There’s little reason to run an older version. Your printing issues might be eliminated through one of the updates released.

Verify what version you have installed by opening Photoshop, and in the top menu select Help -> About Photoshop. Below the Logo, you will see the version you have installed.

Download latest Adobe Photoshop here

2. Reset Printer Preferences

Photoshop CC There was an error opening your printer on Photoshop

This error can occur due to the corrupted configuration settings for Photoshop‘s print function. You can resolve this issue by resetting the print preferences for photoshop. Here is how to do it:

  1. Quit Photoshop if running.
  2. Relaunch Photoshop and open the file that you want to print.
  3. Click on the File menu and go to Print. Don’t click on Print, simply hover the mouse over the Print option.
  4. Now press and hold the Spacebar key for a few seconds.
  5. This should reset the Printer Preferences for Photoshop. Upon a successful reset, you will see a print settings dialogue box.
  6. Proceed with printing the document and check if the error is resolved.

3. Change the Default Printer to fix the Photoshop error opening printer

Users have reported that changing their default printer in the printer settings to something else and changing back it to the default printer has fixed the issue. This should work if there is a glitch with the Adobe’s print function. Here’s what you need to do:

  1. Launch Photoshop and open the document you want to print.
  2. Press Ctrl + P to open the Print dialogue box.
  3. In the Print settings, click on the Printer option and select a different printer from the list. Click on Done / OK to save the changes.
    Printer Options - Adobe There was an error opening your printer on Photoshop
  4.  Quit and relaunch Photoshop.
  5. Open Print settings and change your work printer as default printer. Click OK/Done to save the changes.

If that does not work, in Windows, go to Start > Settings > Devices > Printer and Scanner

manage printer printers & scanners settings an error opening printer in Photoshop

Change the default printer to something else. Make sure to set your work printer as default again in Photoshop Print option and check for any improvements.

Your printer is making strange noise? Fix it quickly with this guide!

4. Registry Fix for the Photoshop error opening printer

  1. Press Windows + R to open Run
  2. Type Regedit and hit enter.
  3. In the Registry Editor, go to the following location
    • Computer\HKEY_CURRENT_USER\Software\Adobe\Photoshop Elements\16.0
  4. Right-click on 16.0 folder and select “New > DWORD (32-bit) Value”.
  5. Rename the new value as OverridePhysicalMemoryMB.
  6. Double-click on OverridePhysicalMemoryMB. 
  7. In the new dialogue box, select “Decimal” under the Base section.
    Photoshop - Printer Opening Error - Registry Edit- Memory
  8. For Value Data, enter a numeric megabyte value according to your system’s physical memory (RAM). If you have 4GB memory, enter 4000 and for 8GB enter 8000.
  9. Click OK to save the changes.

5. Update the Printer Driver

Try to update the driver from the Device Manager and check if that resolves the error.

  1. Type Device Manager in the search bar and click on Device Manager.
  2. In the Device Manager, scroll down to Print Queues and expand it.
  3. Right-click on the problematic printer and select “Update Driver“.
    Printer Queues Device Manager - Update Driver
  4. Choose  Search automatically for updated driver software option.
  5. Windows will now look for any new updates and install them automatically.
  6. Restart the PC, launch Photoshop , and set the printer as the default in Printer options.

If the issue persists, try to download and install the Driver Manually. You can download the latest driver from your printer manufacturer’s website. That should fix the Photoshop error opening printer for good.

FAQ: Learn more about Photoshop printing

  • How do I connect my printer to Photoshop?

If the printer is correctly installed and Windows or any other software can use it, then it should load in Photoshop as well. Use the Page Setup menu from Photoshop to refresh the list of printers. Otherwise, make sure you follow the instructions from the manufacturer to install the printer.

  • How do I change the default printer in Photoshop?

Changing the default printer can be done from the Windows Settings app. Photoshop should apply the same settings after you restart it.  If the default keeps changing, see how to choose a default printer permanently.

  • How do I print an exact color in Photoshop?

Check the printer documentation on how to turn off color management for your printer. Then in the Print menu of Photoshop choose Photoshop Manages Color.

Editor’s Note: This post was originally published in May 2019 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.

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