FIX: This product key cannot be used in your country/region

Elena Constantinescu
by Elena Constantinescu
VPN Expert & Privacy Advocate
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  • If you get the This product key cannot be used in your country/region error message, it means that you're trying to activate Office 365 in a country where it's not allowed due to licensing issues.
  • You can bypass geoblocks and successfully activate Microsoft Office 365 anywhere by connecting to a VPN server in a region where the key activation is permitted.
  • Discover everything about Microsoft 365 to master the Office line of products.
  • Join our VPN Hub to see how a VPN can enhance your online experience.
fix This product key cannot be used in your country or region error
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If you purchased a license for a Microsoft 365 product and tried to activate it, you might see the This product key cannot be used in your country/region error.

This error message is caused by licensing issues and geographical restrictions. Perhaps you traveled to another country without first proceeding with the key activation on your device.

Regardless of what happened, this error prevents users from activating Office products even if they spend money to get them.

However, you can easily fix this problem by turning to a type of service that bypasses geoblocks and makes it look like you’re trying to activate Microsoft 365 from another country where it’s allowed.

How do I bypass geoblocks and get rid of the This product key cannot be used in your country/region message?

  1. Get a VPN service (we suggest buying PIA)
  2. Download and set up the VPN on your device
  3. Launch your VPN app and connect to a server*
  4. Try to activate Microsoft 365 now

*Connect to a VPN server in the country where you purchased the Microsoft Office 365 product key. If you’re unsure, connect to multiple countries.

Using a VPN is the best way to get rid of the This product key cannot be used in your country/region message and activate your Microsoft 365 product successfully.

A VPN changes your IP address and geo-location so that you can fool Microsoft into believing you’re trying to connect its products from a country where the licensing is permitted. The trick is to choose the right country.

We recommended Private Internet Access in our instructions above because we believe it’s the best VPN for circumventing firewalls and accessing blocked websites.

More about PIA:

  • WireGuard and OpenVPN with up to 256-bit encryption
  • Supports torrenting and streaming
  • More than 3,300 VPN servers in 48 countries
  • No logs or leaks
  • 24/7 live chat support
  • 30-day money-back guarantee (no free trial)
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Use a reliable VPN service like PIA to activate Microsoft 365 products without any geo-restrictions or licensing issues.
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Conclusion

To summarize, you can use a trustworthy VPN to get rid of the This product key cannot be used in your country/region error message by connecting to a VPN server in a country where the key activation is allowed.

Although it’s tempting to use a free VPN, it doesn’t usually work the way you expect. Instead, resort to a premium VPN service like Private Internet Access (buy here).

FAQ: Learn more about Microsoft 365

  • Is Microsoft Office region locked?

Yes, Microsoft Office is locked by region. If you don’t use geoblocking tools, you can only activate Microsoft 365 in the country where you purchased it.

  • Is there a problem with Office 365?

Check out our Microsoft Office 365 troubleshooting guide to easily fix any problem you might experience with Office applications.

  • Office 365 is not available in my country. What can I do?

Try using a VPN to download or purchase Office 365 in a country where it’s not normally available. Just connect to a VPN server in a region where it’s accessible.

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