PS4 controller audio driver issues in Windows 10 [PRO FIX]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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ps4 controller audio driver windows 10
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As PS4‘s controller, DualShock 4 isn’t made to work on a Windows PC by default, you need to install the right drivers in order to make the connection. Users have been reporting a specific issue with the audio driver that causes all sorts of issues. For example, Windows tends to recognize the controller as an audio device, automatically disabling the default audio hardware.

So for this, and all other audio drivers-related issues with the DualShock 4 controller in Windows 10, we’ll try to offer a few solutions.

How to fix DualShock 4 audio driver issues in Windows 10

1. Reinstall the controller

  1. Go to Settings Devices.bluetooth devices ps4 controller audio driver windows 10
  2. You should see the DualShock 4 controller under Other devices.
  3. Left-click it, and go to Remove device.
  4. Unplug the controller, and re-connect it again.
  5. It should look for new drivers automatically. Wait for the drivers to install, and the controller should work now.

2. Update drivers

  1. Right-click the Start and select Device Manager.
  2. Navigate to Universal Serial Bus controllers and expand this section.device manager ps4 controller audio driver windows 10
  3. Right-click your controller and open Properties.
  4. Select the Details tab.
  5. From the drop-down menu, open HardwareIds.
  6. Copy the first row and paste it into your browser’s address bar.
  7. The search results should show you the exact drivers you’ll need to install.

2.1 Update drivers automatically

Another solution is to update your drivers using a specialized driver updater tool. A dedicated tool is very easy to use and allows you to update the drivers fast and safely. Such a tool is always a better solution when you have never experienced driver updating.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system.There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.
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3. Use the Bluetooth troubleshooter

  1. Open the Settings app and go to Update & Security section.
  2. Select Troubleshoot from the menu on the left.
  3. Select Bluetooth from the right pane and click Run the troubleshooter.bluetooth troubleshooter ps4 controller audio driver windows 10
  4. Follow the instructions on the screen to complete the troubleshooter.

4. Run the Sound troubleshooter

  1. Open the Settings app and go to Update & Security section.
  2. Select Troubleshoot from the menu on the left.
  3. Select Playing Audio from the right pane and click Run the troubleshooter.playing audio troubleshooter ps4 controller audio driver windows 10
  4. Follow the instructions on the screen to complete the troubleshooter.

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