PS4 controller audio driver issues in Windows 10 [PRO FIX]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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ps4 controller audio driver windows 10
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As PS4‘s controller, DualShock 4 isn’t made to work on a Windows PC by default, you need to install the right drivers in order to make the connection. Users have been reporting a specific issue with the audio driver that causes all sorts of issues. For example, Windows tends to recognize the controller as an audio device, automatically disabling the default audio hardware.

So for this, and all other audio drivers-related issues with the DualShock 4 controller in Windows 10, we’ll try to offer a few solutions.

How to fix DualShock 4 audio driver issues in Windows 10

Solution 1 – Update drivers

  1. Right-click the Start and select Device Manager.
  2. Navigate to Universal Serial Bus controllers and expand this section.device manager ps4 controller audio driver windows 10
  3. Right-click your controller and open Properties.
  4. Select the Details tab.
  5. From the drop-down menu, open HardwareIds.
  6. Copy the first row and paste it into your browser’s address bar.
  7. The search results should show you the exact drivers you’ll need to install.

Solution 2 – Update drivers automatically

  1. Download and install TweakBit Driver Updaterdriver updater starting window
  2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
    scanning proccess of Tweakbit driver updater
  3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
    Automatically Update complete
    Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

We’ve written extensively on audio devices issues. Check out these guides for more information.


Solution 3 – Reinstall the controller

  1. Go to Settings Devices.bluetooth devices ps4 controller audio driver windows 10
  2. You should see the DualShock 4 controller under Other devices.
  3. Left-click it, and go to Remove device.
  4. Unplug the controller, and re-connect it again.
  5. It should look for new drivers automatically. Wait for the drivers to install, and the controller should work now.

Solution 4 – Use the Bluetooth troubleshooter

  1. Open the Settings app and go to Update & Security section.
  2. Select Troubleshoot from the menu on the left.
  3. Select Bluetooth from the right pane and click Run the troubleshooter.bluetooth troubleshooter ps4 controller audio driver windows 10
  4. Follow the instructions on the screen to complete the troubleshooter.

Solution 5 – Run the Sound troubleshooter

  1. Open the Settings app and go to Update & Security section.
  2. Select Troubleshoot from the menu on the left.
  3. Select Playing Audio from the right pane and click Run the troubleshooter.playing audio troubleshooter ps4 controller audio driver windows 10
  4. Follow the instructions on the screen to complete the troubleshooter.

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