PS4 Remote Play won’t work on Windows 10 [EXPERT FIX]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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PS4 Remote Play won't work windows 10

PS4 Remote Play is a convenient way of casting and remotely-playing your PlayStation 4 games on a PC. However, as that’s the case with any other service, issues are possible. It could be anything, from connection issues to sound problems.

So in this article, we’re going to explore some of the most common PS4 Remote Play issues, and offer appropriate solutions, that will (hopefully) allow you to seamlessly integrate your console with your PC once again.

Why PS4 Remote Play won’t work on my PC?

1. PS4 Remote Play connection issues

Solution 1 – Register Manually

  1. Open PS4 Remote Play.PS4 Remote Play won't work windows 10
  2. Click Register Manually at the left bottom corner.
  3. You’ll be prompted to enter a code. Go back to your PlayStation 4, and head over to Settings > Remote Play Connection Settings.
  4. Select Add Device, and the codes will appear on the screen. Write down the codes.
  5. Back to Remote Play, enter the codes, and click Register.

Solution 2 – Update controller drivers

  1. You can do this manually, by navigating to Device Manager > Sound, video and game controllers. Right-click on your PS4 controller and choose Update driver. Alternatively, you can do it automatically with a third-party tool called TweakBit Driver Updater.
  2. Download and install TweakBit Driver Updaterdriver updater starting window
  3. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
    scanning proccess of Tweakbit driver updater
  4. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
    Automatically Update complete
    Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Solution 3 – Check your internet connection

  1. Use a browser to check whether your bandwidth isn’t to slow.
  2. Reboot your router or modem and your PC.PS4 Remote Play won't work windows 10
  3. Use a wired instead of wireless connection.

Looking for the best software to show FPS when streaming PS4 games on Windows 10? Here are our top picks.

2. PS4 Remote Play performance issues

  1. On your PS4, go to Settings > Video Quality for Remote Play.
  2. Set Resolution: Standard (540p) or Low (360p).
  3. Set Frame Rate: Standard.PS4 Remote Play won't work windows 10

3. PS4 Remote Play audio issues

  1. Open the Settings app and go to Update & Security section.
  2. Select Troubleshoot from the menu on the left.
  3. Select Playing Audio from the right pane and click Run the troubleshooter.Play Audio troubleshooter PS4 Remote Play won't work windows 10
  4. Follow the instructions on the screen to complete the troubleshooter.

4. Can’t open Remote Play

  1. Right-click the PS4 Remote Play, and go to Properties.
  2. Head over to the Compatibility tab.
  3. Check Run this program in compatibility mode for:compatibility mode PS4 Remote Play won't work windows 10
  4. Choose a different operating system.
  5. Save changes.

That’s about it, we hope at least one of these solutions helped you resolve the PS4 Remote Play audio driver issues. If you have any comments, questions or suggestions, just let us know in the comments down below.