FIX: PS4 Remote Play won’t work on Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
Affiliate Disclosure
  • PS4 Remote Play is a great way to enjoy your favorite PS4 titles on Windows 10 PCs.
  • Unfortunately, many users have reported that PS4 Remote Play won't work on their PCs.
  • Some described that PS4 Remote Play is not installing on Windows 10, among others.
  • To fix this, you could try registering to Remote Play manually or updating your controller drivers.
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PS4 Remote Play is a convenient way of casting and remotely-playing your PlayStation 4 games on a PC that you can easily install if you follow the right steps.

However, as that’s the case with any other service, issues are possible. It could be anything, from connection issues to sound problems.

So in this article, we’re going to explore some of the most common PS4 Remote Play issues, and offer appropriate solutions, that will (hopefully) allow you to seamlessly integrate your console with your PC once again.


How do I fix PS4 Remote Play issues on Windows 10?

1. PS4 Remote Play connection issues

1.1. Register Manually

  1. Open PS4 Remote Play.PS4 Remote Play won't work windows 10
  2. Click Register Manually at the left bottom corner.
  3. You’ll be prompted to enter a code. Go back to your PlayStation 4, and head over to Settings > Remote Play Connection Settings.
  4. Select Add Device, and the codes will appear on the screen. Write down the codes.
  5. Back to Remote Play, enter the codes, and click Register.

1.2. Update controller drivers

  1. Press Windows + X
  2. Select the Device Manager
  3. Go to Sound, video and game controllers
  4. Right-click on your PS4 controller and choose Update driver

Alternatively, you can do it automatically with a third-party tool called DriverFix. which will not only update your older drivers, it will also find the ones that are missing entirely from your PC, and repair the ones that are broken.

All you need to do is simply download the tool, and launch it. This will trigger an initial system scan that will detect all of your outdated, broken, or missing drivers.

With your permission, it will then proceed to download and install all the right ones without you having to provide any further input.

Once DriverFix is done, simply restart your PC to apply the changes.

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1.3. Check your Internet connection

  1. Use a browser to check whether your bandwidth isn’t to slow.
  2. Reboot your router or modem and your PC.PS4 Remote Play won't work windows 10
  3. Use a wired instead of wireless connection.

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2. PS4 Remote Play performance issues

  1. On your PS4, go to Settings > Video Quality for Remote Play.
  2. Set Resolution: Standard (540p) or Low (360p).
  3. Set Frame Rate: Standard.PS4 Remote Play won't work windows 10

3. PS4 Remote Play audio issues

  1. Open the Settings app and go to Update & Security section.
  2. Select Troubleshoot from the menu on the left.
  3. Select Playing Audio from the right pane and click Run the troubleshooter.Play Audio troubleshooter PS4 Remote Play won't work windows 10
  4. Follow the instructions on the screen to complete the troubleshooter.

4. Can’t open Remote Play

  1. Right-click the PS4 Remote Play, and go to Properties.
  2. Head over to the Compatibility tab.
  3. Check Run this program in compatibility mode for:compatibility mode PS4 Remote Play won't work windows 10
  4. Choose a different operating system.
  5. Save changes.

That’s about it, we hope at least one of these solutions helped you resolve the PS4 Remote Play audio driver issues. If you have any comments, questions or suggestions, just let us know in the comments down below.

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