6 ways to fix Razer Audio Visualizer not working

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
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  • When Razer Audio Visualizer is not working, some services or packages needed for it might be disabled or not installed.
  • Users have confirmed enabling certain services helped them fix Razer Audio Visualizer.
  • Some users might need to adjust certain Razer Audio Visualizer settings to get its visualizations to work.
  • Installing a missing Visual C++ package might also fix Razer Chroma Visualizer not working for some users.

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The Razer Audio Visualizer software enables dazzling audio-lighting effects for Chroma keyboards and other compatible devices.

However, some users have said on the Razer forum that Audio Visualizer’s lighting effects don’t work for them. These fixes might get Audio Visualizer’s light effects working.

What can I do if the Razer Audio Visualizer is not working?

1. Uninstall and reinstall Chroma SDK

You can uninstall the Chroma SDK software with the default Windows uninstaller, but many third-party uninstaller utilities have better features. IObit Uninstaller is among the more highly-rated uninstaller tools that can remove Chroma SDK and all its leftover residual files and registry entries.

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2. Check device compatibility

Audio Visualizer only works with supported Chroma hardware devices. If Audio Visualizer doesn’t support your peripherals, none of the fixes here will work.

To check, open the Audio Visualizer download page, which includes a list of supported devices that work with the visualization software.

3. Install Visual C++ Redistributable for Visual Studio 2015

  1. If Visual C++ Redistributable for Visual Studio 2015 isn’t installed on your PC, open the Visual C++ Redistributable page in a browser.
  2. Click the Download button on that webpage.
  3. Select either vc_redist.x64.exe (64-bit) and vc_redist.x86.exe (32-bit) depending on your PC’s architecture.
  4. Then click Save to download the package.
  5. Thereafter, open the folder you downloaded the Visual Studio package to.
  6. Click the Visual C++ installer to install the package.

4. Make sure you have Chroma apps enabled

  1. Open your Razer Synapse software.
  2. Select the Connect tab in Razer Synapse.
  3. Then click Apps, and toggle the Chroma Apps option on.

5. Enable Razer Chroma SDK services

  1. Press the Windows key and X at the same time to open a menu.
  2. Select Run on the Win + X menu to launch that accessory.
  3. To open MSConfig, input this command and click OK: msconfig
  4. Click the Services tab in the snapshot directly below.
    The Services tab razer audio visualizer not working
  5. Then look for the Razer Chroma SDK Server and Razer Chroma SDK Service checkboxes.
  6. Select the Razer Chrome SDK Server checkbox if it’s not checked.
  7. Click the Razer Chrome SDK Service checkbox to select it.
  8. Press the Apply button to save the service settings.
  9. Click OK to close the MSConfig utility.
  10. Press the Restart button on the System Configuration prompt that opens.

6. Raise the Amplitude setting

Some users have also said they needed to raise the Amplitude setting in the Audio Visualizer software to fix the lighting.

Open the Keyboard Visualizer window, and enter a higher value (like 7,000) in the Amplitude box. Then press the Save Settings button.

Audio Visualizer software razer audio visualizer not working

Those are some of the resolutions users have confirmed to fix Razer Audio Visualizer. With Audio Visualizer fixed, you’ll be able to witness its amazing Razer Chroma keyboard visualizations rocking to your beats.

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