USB ports not working [Full Fix]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Last update:
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  • If your USB ports are not working on Windows 10, it might be due to your drivers.
  • Reinstalling your device drivers should quickly fix your USB if it's not working on Windows 10.
  • You could do it with the help of a third-party software that will automatically do it for you.
  • Changing your power management settings in your Windows settings is also an easy fix.
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We connect a variety of devices to our PCs such as portable hard drives, flash drivers, printers, cameras, and other peripherals, and most of these devices use USB.

It’s safe to say that USB is here to stay, but sometimes there can be problems with it. Today we’re going to show you what to do if USB isn’t working on Windows 10.

If your USB is not working that can be a big problem since you won’t be able to use your USB devices. Users also reported the following USB problems that can occur on your PC:

  • USB mouse, keyboard not working on Windows 10
    • If USB isn’t working, you might have some issues with your keyboard and mouse.
    • To fix the problem, you might have to use your touchpad or PS/2 mouse.
  • USB ports not working Windows 10
    • According to users, sometimes USB ports on your PC won’t work at all due to this error.
    • This can be rather serious, but you should be able to fix this problem by using one of our solutions.
  • USB not working Windows Code 43
    • If your USB isn’t working, you might sometimes get error Code 43 as an error message.
    • To see how to fix it, be sure to check some of our solutions.
  • USB not working when plugged in
    • Sometimes your USB devices won’t work after you connect them to your PC.
    • It seems that devices are working properly, but they aren’t recognized by the PC.
  • USB not working Toshiba, Samsung, Dell, Lenovo
    • This is a common problem and it can affect any desktop or laptop device.
    • This issue can appear on almost any brand of PC, and many Dell, Lenovo, Toshiba, and Samsung owners reported this problem.
  • USB not recognized, appearing, detected, showing up
    • In some more serious cases, your USB device won’t appear at all.
    • According to users, it seems like your USB device isn’t recognized at all.
  • USB not responding, not opening
    • Several users reported that their USB device is detected, but it’s not responding or opening.
    • This is an annoying problem, but you should be able to fix it with one of our solutions.
  • USB not reading
    • This is a common error that can occur with USB devices.
    • According to users, they are completely unable to read their files their USB.
  • USB not transferring
    • Sometimes USB problems can prevent you from transferring files.
    • Some users even reported that they are unable to transfer their files at all.
  • USB is not yet available
    • In some cases you might get this error message on your screen.
    • This is not a common problem, but you should be able to fix it using one of our solutions.
  • USB not initialized
    • This is another USB-related issue.
    • Unlike other problems, this one is relatively uncommon.
  • USB not opening files
    • Many users reported that they can’t open their files.
    • This can be a big problem since you won’t be able to access your files at all.
  • USB not accessible
    • This is a fairly common problem that can appear with your USB.
    • According to users, this error will completely prevent you from accessing your USB device.

If you’re having USB problems on Windows 10 first thing that you should do is to try connecting your device to another USB port to determine if the USB port is working or not.

If you get the same results with different ports on your PC try connecting your USB device to another PC to see if the problem persists on another computer.

If the problem is present on other PC as well, it might be that your USB device is not working properly. To fix these USB problems you can try the following solutions:

How can I fix USB in Windows 10 when it’s not recognized?

  1. Reinstall device drivers
  2. Change Power Management settings for USB Controller
  3. Uninstall the USB Controller
  4. Turn off fast startup
  5. Remove your laptop battery
  6. Modify your registry
  7. Update your USB Root Hub drivers
  8. Install the necessary updates

1. Reinstall device drivers

  1. Download the latest drivers for your USB device and install them.
    • If there are no new drivers available just continue with the next step.
  2. Open Device Manager.
  3. You can do that by pressing Windows Key + X and choosing Device Manager from the list.
    USB keyboard not working on Windows 10 Device Manager
  4. Locate the device driver and right-click it.
  5. Choose Uninstall device to remove the driver.
    USB not working Windows Code 43 device manager uninstall device
  6. Restart your computer.

Learn to update drivers like an expert with our comprehensive guide!


Update drivers automatically

If this method doesn’t work or you do not have the necessary computer skills to update/fix the drivers manually, we strongly suggest doing it automatically by using a third-party software.

The software will automatically scan your computer for new compatible driver versions and update them for you. Moreover, the program will scan both your hardware and software.

DriverFix Updater Results Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system. There are key differences between a generic driver and a manufacturer’s driver. Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Follow these easy steps to safely update your drivers:
  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.
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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

2. Change Power Management settings for USB Controller

  1. Open Device Manager.
  2. Find Universal Serial Bus controllers section and expand it.
  3. Right-click each driver named USB Root Hub and select Properties.
    USB not working when plugged in usb root hub properties
  4. Go to Power Management tab.
    • Make sure that Allow the computer to turn off this device to save power is not checked.
    • If it’s checked, uncheck it.
  5. Click OK to save the changes.
    USB not working Toshiba power management usb root hubd allow the computer to turn off this device to save power
  6. Repeat the process for all USB Root Hub drivers.
  7. Restart your computer.

If USB is not working on your PC, you can fix it by changing your Power Management settings.


External USB drive not showing up on PC? Here’s how to fix that!


3. Uninstall the USB Controller

  1. Open the Device Manager.
  2. Find Universal Serial Bus controllers and expand it.
  3. Right-click the first driver in the Universal Serial Bus section and click Uninstall.
  4. Repeat the process for all drivers in the Universal Serial Bus section.
  5. Restart your computer.

Many users reported that USB is not working, and to fix this issue, you just need to reinstall USB Controller by doing the following:


4. Turn off fast startup

  1. Open Control Panel and choose Power Options.
    USB not recognized control panel power options
  2. On the sidebar on the left click Choose what the power button does.
    USB not appearing choose what the power button does
  3. Click Change settings that are currently unavailable.
    USB not responding change settings that are currently unavailable
  4. Under the Shutdown settings find the Turn on fast startup and uncheck it.
  5. Now click Save changes and you’re done.
    USB not reading turn off fast startup

If USB is not working, you just need to disable Fast Startup, and you can do so by following these steps:

Some users report that Windows 10 is booting too quickly and therefore there’s not enough time for external devices to be detected before the system boots.

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According to some users, you might be able to fix this problem simply by disabling USB selective suspend feature. To do that, follow these steps:

  1. Open Power Options and click Change plan settings next to your currently selected plan.
    USB not transferring change plan settings
  2. Now click on Change advanced power settings.
    USB is not yet available change advanced power settings
  3. Navigate to USB settings and set USB selective suspend setting to Disabled.
  4. Click Apply and OK to save changes.
    USB not initialized usb selective suspend setting disable

Can’t disable Fast Startup? Don’t panic! Here is a step-by-step guide to fix the issue!


5. Remove your laptop battery

remove laptop battery to fix automatic repair

If USB is not working on your laptop, you might be able to fix this problem by removing your laptop battery.

According to users, many of them fixed the problem by removing the battery and keeping the power button pressed for 30 seconds or more.

By doing that you’ll cause your capacitors to discharge completely. Some users are also recommending to leave your laptop turned off without a battery over the night in order for capacitors to fully discharge.

After doing that, the problem with USB should be resolved completely.


6. Modify your registry

  1. Press Windows Key + R and enter regedit.
  2. Now press Enter or click OK.
    USB not opening files regedit run window
  3. Optional: Modifying the registry can cause various issues to occur, therefore it’s recommended to back up your registry.
  4. You can do that by clicking File > Export.
    USB not accessible export registry
  5. Now set Export range as All and choose a safe location.
  6. Enter the desired file name and click on Save.
    USB mouse, keyboard not working on Windows 10 backup registry
    • In case anything goes wrong after modifying your registry, you can simply run this file to restore it to the previous state.
  7. In the left pane, navigate to HKEY_LOCAL_MACHINE/SYSTEMCurrentControl/Set/Control/Class{4d36e965-e325-11ce-bfc1-08002be10318}
  8. The name of the key might be slightly different on your PC, but it should start with 4d36e965, so you’ll easily find it.
    USB ports not working Windows 10 registry
  9. In the right pane, locate UpperFilter and LowerFilters and delete them.
    • If these entries aren’t available, this solution won’t apply to you.
  10. After deleting the files, restart your PC.

According to users, you might be able to fix this problem simply by making a couple of changes in your registry. If USB is not working, you just need to follow these steps:

Once your PC restarts, your USB ports should start working again without any problems.


Can’t access Registry Editor? Check out this guide and solve the issue quickly.


7. Update your USB Root Hub drivers

  1. Open Device Manager.
  2. Expand Universal Serial Bus controllers section and right-click USB Root Hub.
  3. Choose Update driver from the menu.
    USB not working Windows Code 43 update driver device manager
  4. Now select Search automatically for updated driver software. Windows will automatically install the necessary drivers.
    USB not working when plugged in search automatically for updated driver software
  5. Repeat these steps for all USB Root Hub devices on your PC.

If USB is not working on your Windows 10 PC, you might be able to fix the problem simply by updating the USB Root Hub driver. This is rather simple to do, just follow the steps above.

After doing that, your USB should start working again without any issues.


8. Install the necessary updates

  1. Open the Settings app.
  2. You can do that quickly by pressing Windows Key + I.
  3. When Settings app opens, navigate to Update & security section.
    USB not working Samsung update & security
  4. Now click on Check for updates button.
  5. Windows will now check and download available updates.
    USB not detected check for updates

If USB is not working on Windows 10, you might be able to fix this problem simply by installing the necessary updates.

In most cases, Windows 10 will install the updates automatically, but sometimes you might miss an important update.

After downloading the updates, you just have to restart your PC in order to install them. Once the updates are installed, the problem should be resolved completely.


That’s it, I hope at least some of these workarounds were helpful for you. However, if your USB works, but it became slow, you can check out our article on how to fix slow USB problems in Windows 10.

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It’s 7 May 2019 and my laptop has just installed Windows update 1809. It took forever and afterwards my USB, bluetooth and SD card slots all stopped working.

3 hours later I gave up trying to sort it and called my computer engineer. He fixed it in 3 minutes after remotely taking over my laptop.

The update had disabled a root hub. To fix:
– hold windows key and x and then choose Device Manager
– go down to Universal Serial Bus controller
– right click each item listed underneath the Serial Bus controller and make sure it is enabled (if enabled it will ask if you want to disable, if disabled it will ask if you want to enable). One of mine was disabled.

Everything is now working perfectly. Hope this helps someone else!

Same problem as above. Enabled items that were disabled and bingo – USB wireless mouse now works. Thanks

I’m having the same issue, but I’m failing to understand something here. How I am supposed to implement any of these fixes if my computer cannot recognize a mouse our keyeboard because they use the USB ports, which are not working…

Good to know that to fix my USB keyboard and mouse not responding I have to log into Windows and use my USB keyboard and mouse to repair my non-functioning USB keyboard and mouse

I recently updated Windows 10 and for some reason when I plugged my external HD into the usb port
it did not show up on my Computer. I’ve tried a lot of things for the past two days and still could not
get it to appear…so I decided to just turn off my PC and then pulled out the power cord from the Computer
(not the wall socket) wait about 15sec then turn it back on….BINGO!!! My external HD showed up.
I don;t know if this will work for others who have been having the same problem but give it a try…good luck

PS. I am no Computer genius just sometimes a frustrated user

Did W10 upgrade from W7 ultimate.
No USB ports would work – so no mouse or keyboard.
If I boot to BIOS both work OK …. but nothing once windows starts up.
Latest USB drivers installed for W7 and ASUS advise no USB driver being issued for W10

There are updated drivers:
# Chipset – Intel Chipset Driver,

# Chipset – Management Engine Interface

but these are W7 only and can’t be preloaded on W7.

Had to roll back to W7 … looking for a way forward.

well but mine problem is that the system recognize the mouse and keybordswhen i turn the pc on but when the windows start they dont work.

If your USB drivers are knocked after installing Windows 10 or an update it means either have wiped out the manufactures Chipset driver/s and reset you comp back to default, just go to the manufactures web page and look up the proper chipset driver/s that they originally installed and download and install the most up to date version (if there is one of course) and reboot.

I did this last night (Dell, Intel Chipset Driver) for my Aurora R-5 which lost most of it USB ports and lights after resetting Windows 10, located the driver, downloaded and reinstalled, rebooted and everything working again even the lights, rather simple fix.