Silhouette Studio keeps freezing [FIXED BY EXPERTS]

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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A large number of users have reported that Silhouette Studio keeps freezing when they try to work in this software. This issue can prevent you from getting full access to your projects, and also stops you from creating new projects as well. This can be extremely frustrating, especially if you are pressured by a deadline.

For the reasons mentioned above, in this article, we will explore some of the best troubleshooting methods to deal with Silhouette Studio freezing while in use. Please follow the steps presented in this article in the order that they were written to avoid any unnecessary complications.

What to do if Silhouette Studio is freezing on Windows 10?

1. Run Silhouette Studio in compatibility mode

  1. Right-click on the Silhouette icon on your desktop, and select Properties.
  2. Inside the properties window, click on the Compatibility tab.Silhouette Studio change compatibility settings - Silhouette keeps freezing
  3. Under the Compatibility Mode section, select the box next to ‘ Run this program in compatibility mode for’.
  4. Select Windows 7 from the drop-down menu.
  5. Click Apply and try running Silhouette again.
  6. If this software keeps freezing, please follow the next method.

2. Update to the latest version of Silhouette Studio

Silhouette Studio download page Current version - Silhouette keeps freezing

  1. Visit the official Silhouette Studio website and download the latest stable version.
  2. Run and follow the on-screen instructions in order to install the software on your PC.
  3. Run Silhouette and see if the app keeps freezing.
  4. If the issue persists, please follow the next method.

3. Clear Silhouette Studio preferences

  1. Close Silhouette Studio.
  2. Press ‘Win + R’ keys on your keyboard.
  3. In the Run window, type in ‘%appdata%’ (without quotes), and press Enter.Run window appdata - Silhouette keeps freezing
  4. Search for the folder named com.aspexsoftware.Silhouette_Studio , and delete it, including all subfolders.
  5. Empty Recycle Bin.Empty recycle bin - Silhouette keeps freezing
  6. Try to see if the issue persists by opening Silhouette Studio again.

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4. Re-index your Silhouette Studio library

  1. Open Silhouette.
  2. Inside the Edit menu, select Preferences.SIlhouette edit preferences menu - Silhouette keeps freezing
  3. In the options window, select Advanced.
  4. Click on the Reindex My Library option.
  5. Check to see if the issue persists after this process is completed.

5.  Restore factory defaults for Silhouette Studio

Note: Please make sure to back up your library and files to an external drive before attempting this, as this option will delete all the data you stored.

  1. Open Silhouette Studio.
  2. Click on the Edit button, and select Preferences.
  3. In the Advanced tab, select Restore Factory Defaults.SIlhouette restore factory defaults - Sillhouette keeps freezing
  4. Click ‘Continue’.SIlhouette restore factory defaults continue button - Silhouette keeps freezing
  5. After the process is completed, try opening Silhouette again to check if the problem is fixed.

In this article, we explored some of the best troubleshooting methods for dealing with Silhouette Studio freezing issues.

Please feel free to let us know if this guide helped you solve the issue, by using the comment section found below this article.

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  • I was struggling with this for months. I even stopped using my silhouette sadly because every version I would try, it would keep crashing despite the simplest tasks! I was also having a weird cutting issue with the newer versions. It would cut random lines through my design or only cut half of the design..for no reason! Just downloading the 4.2 version was not enough. Now that I set my compatability to windows 7, along with the 4.2 version, everything is working great again. this solved the issue so thank you

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