FIX: Skype is not working in Windows 10

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Microsoft is working hard on its operating system, Windows 10, and speaking of which, another annoying bug has been found in Windows 10. Bear in mind that Windows 10 is always work in progress, so new bugs are constantly unveiled.

One of the majors bugs is related to Skype, and this bug will prevent the app from loading in the Modern UI environment. As far as we know, there is a compatibility issue between the newer builds of Skype and the preview version of Windows 10, and due to this issue Skype client crashes at launch.

If you’re using Windows 10, and you’re experiencing this problem, there is a simple workaround that will fix this problem. This could be a big problem for all those who want to stay in contact with their loved ones, but still don’t want to use Desktop version of the software.

What to do if Skype stopped working

The solution to this problem was delivered by Gabriel Aul, the Windows Insider Program lead.
In order to fix this issue you just need to give Skype permission to access the webcam from the PC Settings menu. To do this, close Skype and follow these simple instructions:

  1. Open the PC Settings app. You can access it from This PC folder as for now, PC Settings has replaced the classic Control Panel on the Ribbon in File Explorer. Now open the Privacy options.
  2. Click Webcam, and turn it on for Skype
  3. Just relaunch Skype, and your problem should be solved

After doing this Skype should be working normally with Windows 10. If you found some other solution for this problem, or you have some other Skype-related problem, please share your thoughts with us in the comment section.

UPDATE: There have been many similar reports since the writing of this post. It appears that Skype‘s access to your webcam is often blocked when your computer installs a new update. Perhaps this issue was even worse with the Windows 10 April Update. Thousands of users noticed that apps no longer had access to their cameras and microphones after the update.

Fortunately, this was due to Windows 10’s new privacy settings. Granting the respective apps access to your camera and microphone instantly fixed the problem.

However, if this quick solution didn’t solve your issue, you need to use additional troubleshooting methods. For more information on how to fix Skype problems, check out the guides listed below:

Editor’s Note: This post was originally published in December 2014 and has been since updated for freshness, and accuracy.

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