A specified logon session does not exist [FIXED BY EXPERTS]

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • If you received the error message saying: A specified logon session does not exist. It may have been terminated error on Windows 10, a temporary fix for this problem would be to create and use a local account to sign into Windows.
  • First, change the Windows sign-in method to PIN, and if this doesn't work, change network access settings. You can do these thing easily if you follow the step by step guide below.
  • For any other problems with the logon, please visit our logon failure section for more solutions.
  • How can you fix your problems with Windows 10 errors? Go to our Windows 10 errors hub and check out our plethora of expert solutions.
A specified logon session does not exist It may have been terminated error on Windows 10

Some users have reported having issues when trying to connect their Windows 10 devices to any other PC, or NAS (network-attached storage) server or service.

They see an error message saying: A specified logon session does not exist. It may have been terminated error on Windows 10.

Here’s how one user reported the issue on Microsoft TechNet:

I am running Win 10 Insider Preview for the last couple of months, but after a major automatic update to build 10074, I can no longer access any other devices on the local network.

This issue seems to have been caused by the update to Windows 10 versions 10074 and 10240.

A temporary fix for this problem would be to create and use a local account to sign into Windows. This works but doesn’t fix the issue at its base.

For these reasons, in this article, we will explore some of the proven troubleshooting methods for fixing this error once and for all.

Please follow the steps described in this guide carefully to avoid causing any other issues.

How can I fix A specified logon session does not exist error?

1. Change the Windows sign-in method to PIN

  1. Press Win+X keys on your keyboard -> select Settings.
  2. Select Accounts option.Windows settings accounts button - a specified logon session does not exist. it may already have been terminated windows 10
  3. Select Sign in options –> and follow the on-screen instructions for setting up a new PIN number.signin options pin - a specified logon session does not exist. it may already have been terminated windows 10
  4. Check to see if the issue persists after using the PIN to log in.

2. Change network access settings

  1. Press Win+R keys on your keyboard -> type gpedit.msc -> hit Enter.gpedit.msc command run window - a specified logon session does not exist. it may already have been terminated windows 10
  2. Navigate to Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> Security Options.
  3. Inside the Policy tab -> right-click Network access: Do not allow storage of passwords and credentials for network authentication -> select Properties -> click Disabled -> click Ok.group policy modifying values in security options - a specified logon session does not exist. it may already have been terminated windows 10
  4. Restart your PC and check to see if this fixes the issue.

Want to learn how to use Credential Manager? Check out our simple guide!


3. Use the Credential Manager

  1. Click on Cortana search bar -> type in credential manager -> select Credential Manager Control Panel.Credential manager control panel in start menu - a specified logon session does not exist. it may already have been terminated windows 10
  2. Select Windows Credentials.
  3. Find the NAS device that you’ve had issues connecting to, and delete the entry. (In my case there are no NAS devices set up but you will be able  to find it in the indicated space below)Credential manager - a specified logon session does not exist. it may already have been terminated windows 10
  4. Create a new Windows Credential value, and insert your credentials in as follows:
  • Internet or Network Address:  \servername (replace with the Netbios-name of your cloudstation, or use IP) ; 
  • User name: servernameusername (replace with netbios-name and the username you are connecting with)
  • Password: leave blank

In this article, we explored the possible causes for the error message A specified logon session does not exist.

We also explored the best troubleshooting methods for this error.

Please feel free to let us know if this guide helped you solve your issue by using the comment section found below this article.

FAQ: Read more about logon

  • What is logon failure?
It means that the user has not been granted the requested logon type in a certain system. Here’s what to do if the Windows logon server is not available.
  • What is a logon type 5?
When a service starts, Windows creates a session for the specified user account which results in a Logon/Logoff event with logon type 5.
  • How can I fix A specified logon session does not exist?
First, change the Windows sign-in method to PIN. If the issue persists, use our complete guide to fix this issue.

Editor’s Note: This post was originally published in July 2019 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.

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