Fix: Stutter in Games Caused by Diagnostics Policy Service

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Diagnostics Policy Service game stuttering
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Stuttering in your game can be caused by many things, and sometimes cause for stuttering is Diagnostics Policy Service. If you’re experiencing any stuttering caused by this service, you might want to have a closer look at our solution.

According to users, stuttering appears at every minute while playing video games on Windows 10, and stutters can sometimes be barely noticeable while sometimes can last more than half a second. Of course, this kind of stuttering is unacceptable while playing your favorite video game, and the main cause of this stuttering problem is System Resource Usage Monitor of Diagnostics Policy Service, or Energy Estimation Provider (eeprov.dll) if you want to be more specific.

It seems that this application is collecting information about energy consumption in the background and this is causing the stuttering while playing video games.

Before we try to fix this problem, we have to mention that this issue affects NVIDIA graphic cards, so before trying to fix it make sure that you have latest drivers and the latest Windows Updates installed. For this, we recommend you to download this driver updater tool (100% safe and tested by us) to do it automatically. Thus, you will prevent file loss and even permanent damage to your computer.

How to fix game stuttering caused by Diagnostics Policy Service

  1. Disable Diagnostics Policy Service
  2. Update Windows
  3. Install the latest NVIDIA drivers
  4. Install a game booster

1. Disable Diagnostics Policy Service

This is relatively simple workaround and all that you have to do is to disable Diagnostics Policy Service from Services.

  1. Press Windows Key + R and type services.msc and press Enter to run it.
  2. Services window should open. Now find Diagnostics Policy Service from list of services.
  3. Right click it and choose Properties.
  4. In the Startup type section choose Disabled.Stutters in Games Caused by Diagnostics Policy Service
  5. Now check Service status. If it’s running make sure that you stop it by pressing the Stop button.
  6. Click Apply and OK then restart your computer.

After disabling Diagnostics Policy Service your gaming experience shouldn’t be affected by it anymore. Once again, this is just a workaround, so it may not work for all users.

2. Update Windows

Make sure that you download the latest Windows 10 updates on your computer to benefit from the latest system improvements. Microsoft rolls out major system updates on Patch Tuesday to make the OS more stable and reliable.

Go to Settings > Update & Security > click on the ‘Check for updates’ button.

3. Install the latest NVIDIA drivers

Don’t forget to install the latest GeForce drivers to enhance your gaming experience and run apps faster. NVIDIA regularly rolls out updates to improve game compatibility and fix various issues limiting your gaming experience.

To install the newest drivers, go to NVIDIA’s Geforce support page and simply click on the download button.

download nvidia driver

NVIDIA will automatically identify your GPU type and install the corresponding drivers.

4. Install a game booster

A powerful game boosting software can be a lifesaver. Game boosters make your games run smoother by helping your PC perform better while you are playing games.

There are plenty of game boosters out there and choosing the right one for your computer is not an easy task. Windows Report did the homework for you and compiled a list of the best game boosting tools that you can use on your Windows 10 PC.

We recommend you to install Game Fire Pro, a powerful program that temporarily disables unnecessary background processes, features and programs while playing games. The tool also optimizes CPU and memory usage to that your computer can direct its resources to powering your gaming sessions.

We hope that these quick solutions helped you fix game stuttering. Let us know which suggestion worked best for you.

Editor’s Note: This post was originally published in December 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness


Editor's Note: This article was originally published in December 2015 and was revamped and updated in February 2018 for freshness, accuracy, and comprehensiveness.
  • This made a big difference but, It’s still not how it was pre-windows update. I guess there maybe another service I need to stop

  • I hope this works for some people, didn’t do a thing for me. In fact, like most temporary fixes out there, it made the issue even worse for me. The only other “fix” I have yet to try is getting a 144 hz monitor which sadly I just can’t do.