FIX: Microsoft Teams Status is stuck on Out of Office

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
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Affiliate Disclosure

  • Microsoft Teams collaboration features make it the best choice for both small and large companies when it comes to sharing information and keeping up with the latest updates in the company
  • When you're out of office, the best approach is to update your status to as to inform everyone their messages won't reach you for a while
  • If you can't update the status of your Microsoft Teams profile because it's stuck on Out of Office, use this handy guide from to fix it
  • Visit our Microsoft Teams Hub for additional guides, as well as tips and tricks on how to become a MS Teams power user.
Stuck on Out of Office

Tired of seeing that Microsoft Teams status is stuck on Out of Office? Discussion forums are filled with users describing the same thing.

They’ve set one of those Out off Office meeting reminders in Microsoft Outlook just to later find that Teams is showing Out Of Office as well.

Others describe recently returning from vacation with more than amazing photos and memories. They’ve accessed Teams from their tablet. Now, when back at work, their Teams status is still stuck as Out of Office.

Is this happening to you too? Follow the below procedure and your effort will no go in vain.

What can I do if Microsoft Teams Status is stuck on Out of Office?

1. Remove Outlook invites with Out of Office status

Out of Office status

This seems to often happen when a new release of Teams is installed. If someone sends you a calendar invite with date ranges from today till future with Out of Office selected, or if you create future Out of Office appointments, then Teams is somehow changing the status as well.

The easiest fix is to check if there is any invitation mentioned as Out of Office. If you find such an invitation, then remove it from your calendar. Any difference now? If not, check out the next solutions.

2. Turn off Don’t send automatic replies

Outlook Web App

  1. Go to Outlook Web App.
  2. Click the gear button.
  3. Choose Mail> Automatic processing> Automatic replies.
  4. Now, tick the option that says Don’t send automatic replies.
  5. If the issue persists, then remove it and check if it works.

If you have no Out of Office events in your calendar, you could try to apply the above procedure instead.

3. Change your Status Message in Teams

Status Message in Teams

  1. Go to your profile at the top of Teams.
  2. Click Set status message.
  3. Then, type the message that you want to show to other people in the box.
  4. Click Done and you’re all set. Teams will refresh.
  5. You may now delete the message.

This overwrites the Out of Office reply that is pulling from Outlook, but only in Teams. This WILL NOT overwrite what is in Outlook.

Moreover, when you change your Status Message in Teams it will sync immediately.

Microsoft Teams crashes during launch? Check out this awesome guide and fix the issue with ease.

4. Move or Delete Settings.json file

Settings json Teams

  1. Exit Teams.
  2. Navigate to the location: C:/Usersusername/AppData/Roaming/MicrosoftTeams.
  3. Look for the file Settings.json and move it to another location.
  4. You may also delete it (before deleting, firstly back it up).
  5. Next, sign in Teams to see if the issue is solved.

Note: The file mentioned above records the general configuration for current user.

Other users also tried to uninstall Teams and closed all Office apps after reinstalling it or cleared its cache and were pleased by the results. Please note that these options are based on third party suggestions, rather than first hand experience.

Do you have further suggestions or questions? If so, welcome to post here. We are always here to further help you.

FAQ: Learn more about Microsoft Teams

  • How do I set my status in Microsoft Teams?

To edit and update your Microsoft Teams status, go to your profile picture, hover over it with your mouse and then select the Set status option. Enter your new status and confirm it so that it becomes visible to everyone.

  • How do I display my Microsoft Teams status to Outlook?

You can display your Microsoft Teams status in Outlook so that you don’t need to update your Outlook status as well. To do this, go to the General tab, select Register Teams to set MS Teams as the chat app for Office. Now, restart Outlook so that your Teams status shows in Outlook as well.

  • What is a good out of office message?

A good out of office message should include complete information about the period you won’t be in the office.  Once such example is the following: I will be out of the office starting from [insert date] until [insert date]. For urgent requests, please contact my colleague [insert name] at [inser email]. Thank you.

Editor’s Note: This post was originally published in January 2020 and has since been updated for freshness and accuracy.