FIX: Microsoft Teams status is stuck on Out of Office

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time). For most of the kids of his age, the Internet was an... Read more
Affiliate Disclosure
  • Microsoft Teams collaboration features make it the best choice for both small and large companies.
  • When you're out of office, the best approach is to update your status as to inform everyone that their messages won't reach you for a while
  • However, some users reported that they can't update the status of your Microsoft Teams profile because it's stuck on Out of Office.
  • To fix this, you can try adjusting Outlook settings, modifying your Settings.json file, and more.

Tired of seeing that Microsoft Teams status is stuck on Out of Office? Discussion forums are filled with users describing the same thing.

They’ve set one of those Out of Office meeting reminders in Microsoft Outlook just to later find that Teams is showing Out Of Office as well.

Others describe recently returning from vacation with more than amazing photos and memories. They’ve accessed Teams from their tablet. Now, when back at work, their Teams status is still stuck as Out of Office.

Even more, this stuck status can also cause you issues at work, with your manager believing that you’re still out of office even though you should have started work today. The complications stemming from this small issue can be extrapolated endlessly.

Users have complained about this issue on forums across the web, while Microsoft representatives simply state that the MS Teams apps are still being optimized and built and that issues might continue to occur.

Is this happening to you too? Follow the below procedure and your effort will not go in vain.

How can I disable Outlook Calendar synchronization to MS Teams?

Unfortunately, disabling the sync between your Outlook and MS Teams calendars will not be possible if using the same email address for both applications.

The reason for which you can not disable synchronization between these apps is that they are using the same calendar. This happens because both application accounts (Outlook and Teams) are used with the same email account.

To avoid this issue, simply create a new Calendar from the Outlook account, thus ensuring that the data will not be automatically transferred to MS Teams.

Splitting your calendars into two different email addresses can prove extremely useful, especially if you’re dealing with a large number of meetings, both private and at work, and want to keep them separated for easy management.

What can I do if the Teams status is stuck on Out of Office?

1. Remove Outlook invites with Out of Office status

Out of Office status

This seems to often happen when a new release of Teams is installed. If someone sends you a calendar invite with date ranges from today until the future with Out of Office selected, or if you create future Out of Office appointments, then Teams is somehow changing the status as well.

The easiest fix is to check if there is any invitation mentioned as Out of Office. If you find such an invitation, then remove it from your calendar. Any difference now? If not, check out the next solutions.

2. Turn off Don’t send automatic replies

  1. Go to Outlook Web App.
  2. Click the gear button.
  3. Click the View all Outlook settings link.
  4. Choose Email from the left side menu.
  5. Click Automatic replies.
  6. Toggle the Automatic replies on option to Off.
  7. Click the Save button at the bottom of the respective screen.

3. Change your Status Message in Teams

  1. Go to your profile at the top of Teams.
  2. Click Set status message.
  3. Then, type the message that you want to show to other people in the box.
  4. Click Done and you’re all set. Teams will refresh.
  5. You may now delete the status, by clicking on your profile again, and selecting the recycle bin icon next to the status.

This overwrites the Out of Office reply that is pulling from Outlook but only in Teams. This WILL NOT overwrite what is in Outlook.

Moreover, when you change your Status Message in Teams it will sync immediately.

4. Move or Delete Settings.json file

  1. Click the X in the corner of the Teams window to close it.
  2. Right-click the Teams icon found in the taskbar, and choose Quit.
  3. Navigate to the location: C:/Users/*YourUsername*/AppData/Roaming/MicrosoftTeams
  4. Look for the file Settings.json and move it to another location.
  5. Next, sign in Teams to see if the issue is solved.
Note icon
NOTE
Replace the *YourUsername* entry above with the name of your User on the PC.

Other users also tried to uninstall Teams and closed all Office apps after reinstalling it or clearing its cache and were pleased by the results. Please note that these options are based on third-party suggestions, rather than first-hand experience.

Do you have further suggestions or questions? If so, welcome to post here. We are always here to further help you.

Frequently Asked Questions

  • One way to make sure your MS Teams status is updated is to make sure your Outlook status is updated as well. For more information on changing your MS Teams status, check out this detailed guide.

  • If you are looking to log into MS Teams, but appear offline so that you cannot be disturbed, check out this in-depth article for more info.

  • If you’re experiencing issues with your MS Teams client, such as crashes, check out this detailed guide for more info on how to fix it.