You’ve grown familiar with using the Telegram desktop app. The rich instant messaging experience that comes along with it is refreshing, yet what can you do about those annoying download problems that keep popping up in Telegram?
When you try to download files, Telegram no longer functions and ends the download when it’s almost complete. Even if it seems to go all the way, it really doesn’t happen so.
The file download completes and you copy the file from Downloads to a different folder, so it doesn’t get deleted if you click the Cancel button. The progress circle gets stuck and you eventually find out the ugly truth: not the full file is downloaded.
That’s why we’ve wanted to take the opportunity to talk about how to correct this file download error in Telegram.
What can I do when file download could not be finished in Telegram?
1. Make sure Connection settings are set to default
First of all, we want to share with you a quick solution confirmed to work by many Telegram users in your position.
Enter into Settings and scroll to the bottom. Look for the option saying Connection settings: default (use TCP) and click on it. Then, click on OK without making any further changes and check if file downloading works again.
2. Make sure your disk isn’t full
A quick tip: consider to check the file size. Despite any appearances, it might not even be a Telegram glitch, but your disk could be full.
This applies to those tackling the error on Android as well; just make sure your SD card or internal storage isn’t full.
3. Contact your Internet Service Provider
We understand your displeasure created by this file download, so you might not like what we’re about to tell you. Other users had the same problem after changing their ISP only to discover the Internet as the heart of the problem.
Some IPs are blocked from the ISP, so contact your Internet Service Provider for further details.
In case these methods do not work appropriately to troubleshoot the issue, remember that Telegram users can often download large files even when encountering the issue on small size files.
It’s hard to establish a pattern of behavior, yet you might give it a go as well.
Know any other workarounds for the issue? Share them with us in the comments section below.
- Windows 10 Telegram app lets you blur the background to protect privacy
- Best encrypted messaging software [2020 Guide]
- Best Windows 10 download managers