FIX: Twitch emotes are not showing

Vladimir Popescu
by Vladimir Popescu
Managing Editor
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  • Twitch is a dedicated streaming service for gamers to watch videogame footage and interact.
  • This interaction involves using emotes, and we will show you what to do if your browser doesn't show them properly.
  • If you think your browser is to blame for your Twitch problems, visit our Browser Hub.
  • Avid Twitch fans may also like to visit our Streaming page as well.
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A large number of users have complained that suddenly Twitch started not showing emotes, even if it worked the day before. This issue has made people flood the different online forums asking for help.

Here is what one user had to say about this problem on the Reddit forums:

So, I was gifted emotes about 24 days ago and I have them for a month. They worked fine in chat/discord no problem. I have about a week left and they still work perfectly fine in Discord and even show up as an autocorrect when I go to Twitch chat, but when I hit enter it’s just the text and no picture. Why is this happening? I’m not very informed on how Twitch stuff works.

Even though the problem is most likely caused by a server-side error from Twitch servers, we have researched this issue and compiled some of the best troubleshooting methods available.

Please keep in mind that this is not an official fix. The methods we will describe, worked in the case of some users, and they are worth a try.

These solutions will also help f you are having the following issues:

  • Can’t see Twitch emotes
  • Why can’t I see emotes on Twitch?

What to do if Twitch emotes are not visible

1. Try viewing Twitch in a browser

Twitch is mostly, if not entirely, for gamers, so it goes without saying that you may want to view it in a gamer-friendly environment.

One browser to fit this bill is Opera GX, the world’s first and best web browser for gamers! It features a sleek-looking UI and several built-in tools that make it a gamer’s dream come true.

These include a memory optimizer, a bandwidth limiter, a gaming mode, and more, all of which are included in the GX Control panel.

What’s more, Opera GX features dedicated Twitch integration, so your Twitch streams are just one click away, and you have better tools to control it.

Opera GX

Opera GX

Watch your favorite gaming streams and send and receive emojis without issues with a browser that is a gamer's dream come true.

2. Delete cookies and caches with CCleaner

  1. Download CCleaner and follow the on-screen instructions to complete the setup.
  2. Run the CCleaner software.
  3. Click on the option Custom clean from the left-side menu.
  4.  Tick the boxes next to Cookies and cache for each of the browsers found on your computer.
  5. Click the Run Cleaner button from the right side of your screen.CCleaner cookies and cache - Twitch emotes not showing
  6. Check to see if Twitch emotes are showing normally.



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3. Close and re-open the app

In order to try this method, you will need to follow these steps:

  1. Press Ctrl+Alt+Del keys at the same time to open the Task Manager.
  2. Search for your Twitch app inside the list and any other related processes -> select them -> press End Task.End task Twitch - Twitch emotes not showing
  3. Double-click the Twitch app again to reopen it.
  4. If the issue persists, try the next method.

4. Reinstall Twitch

To uninstall:

  1. Press theWin+X keys on your keyboard -> choose Apps and features.
  2. Search for Twitch inside the list -> select it -> press Uninstall.Uninstall Twitch - Twitch emotes not showing
  3. Wait for the process to complete.

To reinstall:

  1. Visit the official Twitch website and download the latest version.
  2. Run the installer and follow the on-screen instructions to complete the setup.
  3. Check to see if the issue persists.

5. Refresh your Twitch app

Twitch website - Twitch emotes not showing
Some users have reported solving this issue by simply refreshing the Twitch app. You can try this method by pressing the Ctrl+F5 buttons on your keyboard.

If this doesn’t work, try the next solution.

Seeing the something went wrong error while linking EA account to Twitch? Try this

6. Make sure you have the right emotes plugins

FrankerFacez website - Twitch emotes not showing
In some cases, the reason for Twitch not showing you the emotes si because your PC doesn’t have the required plugins installed. To fix this, please download both the FrankerFacez and the BettertTV plugins.

In today’s fix article we explored the best troubleshooting methods to deal with the Twitch emotes not showing issue.

Please feel free to let us know if this guide helped you by using the comment section below.

FAQ: Learn more about Twitch emotes

  • How do I get Twitch emotes?

There are two ways to get custom Twitch emotes:

  1. Become a Twitch partner and you get 1 emote slot for every two subscribers
  2. Submit your emotes to FrankerFaceZ. Keep in mind that the FrankerFaceZ emotes will show only for the users who installed the FFZ browser addon.
  • How do I enable all Twitch emotes?

To enable all the Twitch emotes, navigate to Settings, and select Appearance. Turn on the Enable BTTW emotes option and you’re done.

  • What does Pepega mean?

Pepega is a Twitch emote used to suggest that something is stupid and doesn’t make any sense. The emote features a distorted picture of Pepe the Frog.

Editor’s Note: This post was originally published in August 2019 and has since been updated for freshness and accuracy.

Editor's Note: This article was originally published in September 2019 and was revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.