Fixed: Video Playback Stops in Windows 8.1, 10 Modern Camera app

by Radu Tyrsina
Radu Tyrsina
Radu Tyrsina
CEO & Founder
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time). For most of the kids of... read more
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Many Windows 8.1 users, especially those on touch devices, have reported that they have been experiencing problems with the video playback in the Camera app, and now it seems that Microsoft has listened to them as it has issued an update to fix it.
video playback camera app windows 8.1 stops

Video playback stops when you use the Modern Camera app in Windows 8.1 or Windows Server 2012 R2. This issue occurs when you repeatedly preview recorded videos in the Modern Camera app in Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2.

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Problems with video playback on Windows 8.1 camera have been solved

Recently, there has been issued an important update for the Camera app, as its codec pack has been updated. Now, those of you who are using the Modern Camera app and have been affected by the above mentioned issue, just need to make sure they don’t miss the KB  2955164 install file that will be available via Windows Update. Here’s the list of affecte d Windows versions:

  • Windows 8.1 Enterprise
  • Windows 8.1
  • Windows 8.1 Pro
  • Windows RT 8.1
  • Windows Server 2012 R2 Datacenter
  • Windows Server 2012 R2 Essentials
  • Windows Server 2012 R2 Foundation
  • Windows Server 2012 R2 Standard

I, for one, have had other problems with the Camera app, such as various not working problems, but also the inability to take pictures. But just like the above mentioned issue, they have been taken care off. Have you been affected by video playback problems in Windows 8.1 with the camera app?

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Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on to easily address them. After installation, simply click the Start Scan button and then press on Repair All.