Fix: Windows Cryptographic Service Provider Error In Windows 10

By: Milan Stanojevic
2 minute read

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Windows cryptographic service provider error is an error related to signing documents, and unless you sign PDF documents on regular basis you probably aren’t going to see this error often. For those who have this error we’ll try to find a solution today.

As we already mentioned Windows cryptographic service provider error occurs when trying to sign PDF documents or while trying to access CAC enabled websites. If you sign PDF documents often this error can cause you a lot of problems, but fortunately there’s a solution.

How To Fix Problems With Windows Cryptographic Service Provider In Windows 10

Solution 1 – Choose different signature certificate

When trying to sign PDF document don’t use the default signature certificate, instead use the drop down menu and select different signature certificate. If that signature certificate also gives you an error try using a different one.

Solution 2 – Set Cryptographic Provider to CSP

  1. Open the SafeNet Authentication Client Tools. You can open it by going to its installation directory or by right clicking the SafeNet icon in system tray and selecting Tools from the menu.
  2. When SafeNet Authentication Client Tools open click the ‘golden gear’ symbol in the top in order to open Advanced View.
  3. In Advanced View expand Tokens and navigate to the certificate you want to use for signing. They should be located under User certificates group.
  4. Right click on your certificate and choose Set as CSP from drop down menu. You’ll need to repeat Step 4 for all certificates that you’re using.
  5. Close SafeNet Authentication Client Tools and try signing the documents again.

Solution 3 – Remove unwanted certificates

  1. Press Windows Key + R and type inetcpl.cpl. Press Enter to run it.
  2. Go to Content tab and click the Certificates button.
  3. Now you’ll see list of your certificates.
  4. Select the problematic certificates and click the Remove button.
  5. Click close and then click OK.
  6. Close Internet Explorer and all Adobe Acrobat Documents.
  7. Try signing the documents again.

Solution 4 – Reinstall ePass2003 software

This error can occur when using ePass2003 e-token, so let’s uninstall the ePass2003 software and install it again.

  1. Go to Settings > Apps and features and uninstall it just like any other application.
  2. Restart your computer.
  3. When your computer boots install ePass2003 again.
  4. When installing ePass2003 make sure that you select MicroSoft CSP when choosing CSP option.
  5. After installing ePass2003 again everything should be back to normal and Windows cryptographic service provider error should be resolved.

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