Fix: Windows 10 Update error code 0x80246008

By: Ivan Jenic
6 minute read

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Update errors are quite common in Windows 10. Almost every user of the operating system has encountered an update-related issue at least once. But things get even more challenging because there are so many error codes, so users can’t always know which is the most appropriate solution for their problem.

In this article, we’re going to talk about the update error 0x80246008 in Windows 10. This error occurs when users try to install a new update through Windows Update. Since installing new updates is a must for every Windows 10 user, this issue needs to be addressed as soon as possible.

Update error 0x80246008, how to fix it?

Update error 0x80246008 can be problematic, and speaking of this error code, here are several similar issues that users reported:

  • Windows Store error 0x80246008 – This problem can also appear in the Windows Store, but you should be able to fix it using one of our solutions.
  • Windows update not working Windows 10 – If you’re unable to download updates due to this error, be sure to disable your antivirus and check if that helps.
  • Windows update error – Sometimes update errors can occur due to file corruption issues, but you can fix that by performing DISM and SFC scans.
  • Error 0x80246008 occurred while downloading update – This error can prevent you from downloading updates, and in order to fix it, you just need to reset Windows Update components.

How to fix Windows 10 update error 0x80246008

Solution 1 – Restart BITS and Windows Event Log service

In order to resolve this issue, you should try restarting Background Intelligent Transfer Service. Additionally, you can try and restart Windows Event Log, too. The procedure is a bit lengthy, but it can fix the best-known errors. To perform BITS restart, follow these instructions:

  1. In Search Windows type services.msc
  2. Find Background Intelligent Transfer Service.
  3. Right-click and open Properties.
  4. On the General tab, find Startup type and choose Automatic.Windows update error
  5. If the BITS is not running, right-click and choose Start.
  6. Confirm selection and close window.

Next step is the Windows Event Log. Namely, in order to fix some of the update malfunctions, you have to restart this service. You can do that by following these steps:

  1.  In Search Windows type services.msc 
  2. Scroll down until you find Windows Event Log.
  3. Right-click and open Properties.
  4. On the General tab, set Automatic in Startup type.Error 0x80246008 occurred while downloading update
  5. Make sure the service is running. If it isn’t, click Start.
  6. Press OK and close services window.

Few users managed to fix update issues with these workarounds. However, if the problem persists, move on to additional solutions.


Solution 2 – Perform SFC scan

Sometimes files corruption can cause update error 0x80246008 to appear. Your installation can get corrupted for various reasons, but you might be able to fix the problem simply by performing both SFC and DISM scans. To do that, just follow these steps:

  1. Press Windows Key + X to open Win + X menu. Select Command Prompt (Admin) or PowerShell (Admin) from the list.
    Windows update error
  2. Command Prompt will now open. Enter sfc /scannow command and run it.
    Windows update not working Windows 10
  3. The SFC scan will now start. The scan can take about 15 minutes, so don’t interfere with it and don’t interrupt it.

Once the SFC scan is completed, check if the problem is still there. If the problem is still present, we advise you to perform a DISM scan. To do that, follow these steps:

  1. Start Command Prompt as administrator.
  2. Enter DISM /Online /Cleanup-Image /RestoreHealth command. Press Enter to run it.
    Windows Store error 0x80246008
  3. The DISM scan will now start. DISM scan can take about 20 minutes or more, so don’t interrupt it.

Once the DISM scan is finished, check if the problem is still there. If you were unable to complete or run the SFC scan before, you might want to do that now.


Solution 3 –  Tweak the registry

In case the previous workaround proved futile, you should try and manually insert registry command. We advise you to approach with caution to this complex operations since they can create a lot of problems if misused. So, follow next steps closely in order to resolve your issue.

  1. In Search Windows type cmd.
  2. Right-click command prompt and Run as Administrator.
  3. In the command line type Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup
    Windows Store error 0x80246008
  4. Once the command is performed close Command Prompt.
  5. Now, open again Search Windows and type services.msc.
  6. Find Background Intelligent Transfer Service.
  7. Right-click and Stop the process.
  8. Right-click again and choose Start.

This way you should resolve the update error. This kind of errors may occur on non-activated Windows, so be sure that you are running genuine and activated system.


Solution 4 – Check your antivirus

Windows update not working Windows 10

If you’re getting update error 0x80246008, the problem might be your antivirus software. To fix the issue, it’s advised to disable several antivirus features and check if that helps. If the problem is still present, your next step would be to completely disable your antivirus.

Several users reported that removing their antivirus solved the problem for them, so you might want to consider that as well. If removing the antivirus solves the problem, your next step would be to switch to a different antivirus solution. Many users reported this problem with Norton antivirus, but other antivirus tools can cause this issue to appear.

There are many great antivirus tools on the market, but if you’re looking for an antivirus software that won’t interfere with your system in any way, you should consider using Bitdefender 2019.


Solution 5 – Run Windows Update troubleshooter

According to users, sometimes update error 0x80246008 can occur due to some minor glitches with Windows Update. However, you can fix those glitches quickly simply by running Windows Update troubleshooter. To do that, follow these simple steps:

  1. Press Windows Key + I to open the Settings app.
  2. Go to the Update & Security section.
    Error 0x80246008 occurred while downloading update
  3. Navigate to Troubleshoot in the left pane. Select Windows Update from the list and click the Run the troubleshooter button.
    Windows Store error 0x80246008

After the troubleshooter is finished, check if the problem is resolved.


Solution 6 – Reset Windows Update components

Another problem that can cause update error 0x80246008 can be your Windows Update components. Sometimes certain services might not be running properly, and the only way to fix the problem is to manually reset them.

This is relatively simple to do, and in order to do it, you just need to follow these steps:

  1. Open Command Prompt as administrator.
  2. Once Command Prompt starts, run the following commands:
  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver
  • Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
  • Ren C:\Windows\System32\catroot2 Catroot2.old
  • net start wuauserv
  • net start cryptSvc
  • net start bits
  • net start msiserver

After running these commands, check if the problem with Windows Update is resolved.


Solution 7 – Download the update manually

Sometimes in order to fix update error 0x80246008, you need to download and install the missing update manually.

Before you can do that, you need to find the update code in the Windows Update section. The update code has a KB prefix, followed by an array of numbers, so you won’t be able to miss it. After finding out the update code, do the following:

  1. Go to the Microsoft Update Catalog website.
  2. In the search field enter the update code.
  3. You should now see the list of matching updates. Locate the update that uses the same architecture as your operating system and click the Download button next to it.

Once the update is downloaded, double-click it to install it. Once the update is installed, the problem should be completely resolved.


Solution 8 – Perform an in-place upgrade

If update error 0x80246008 is still there, you might be able to fix the issue by performing an in-place upgrade. To do that, just follow these steps:

  1. Download and run Media Creation Tool.
  2. Select Upgrade this PC now option and click Next.
  3. Now select Download and install updates (recommended) and click Next.
  4. Follow the instructions on the screen. Once you reach Ready to install screen click Change what to keep.
  5. Select Keep personal files and apps and click Next.
  6. Now follow the instructions to complete the process.

Once the upgrade process is finished, you’ll have the latest version of Windows installed with all your files and applications preserved, and the problem will be permanently resolved.

That’s about it, we hope this article helped you resolve the problem with update error 0x80246008 in Windows 10, and that you’re now able to install your updates normally. If you have any questions, suggestions, or more solutions, please let us know in the comments below.


Editor’s Note: This post was originally published in February 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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