Mic not working in Windows 10 Xbox app? Here are 7 fixes

Aleksandar Ognjanovic By: Aleksandar Ognjanovic
5 minute read
xbpx cover

Home » Fix » Mic not working in Windows 10 Xbox app? Here are 7 fixes

The Xbox app for Windows 10 was intended as a cross-platform all-in-one gaming hub. However, since its ascension, it hasn’t worked all that great, both for casual gamers or streamers.

One amongst many problems seems to tackle the VoIP segment, as users are unable to get the mic to work in the Xbox app. We have a few solutions for the problem at hand so make sure to check them out below.

How to fix microphone issues on Windows 10 Xbox app

  1. Clear apps cache
  2. Check app’s permissions
  3. Change the default output format
  4. Troubleshoot the connection
  5. Disable Firewall and antivirus temporarily
  6. Install Teredo Adapter
  7. Check audio input drivers

Solution 1 – Clear apps cache

Let’s start by troubleshooting the app itself. The lackluster nature of the Windows 10 Xbox app resembles Windows Live from back in the days. The app has a lot of issues, both performance-wise and design-wise.

Microsoft is seemingly trying to sort things out, but not with a major success till this day. Albeit, the majority of essential features usually work as intended, that’s not always the case.

The thing with every app is that it’ll eventually pile up the cache and, once that happens, some issues might emerge.

That’s why the first step we recommend is resetting app services. If that doesn’t help, try resetting the Xbox app to factory settings.

Here’s what you need to do:

  1. Press Windows key + I to open Settings.
  2. Choose Apps.
  3. Expand the Xbox app and open Advanced settings.xbox app advanced settings
  4. Scroll down and click Reset.reset xbox app to factory settings

Solution 2 – Check app’s permissions

In order to use the mic with any app on the Windows 10 platform, you’ll need to grant it the permission. This should be the case by default, but it’s not a rule. Even though we’re talking about a preinstalled app.

First, we need to confirm your system have global permission to access the mic (recording device). After that, we can individually allow the Xbox app to use the mic in the App settings menu.

Follow these steps to confirm the Xbox app has access to a mic:

  1. Press Windows key + I to open the Settings app.
  2. Choose Privacy.
  3. Select Microphone from the left pane.
  4. Under the “Choose which apps can access your microphone“, toggle on the Xbox app.privacy microphone allow xbox app

Solution 3 – Change the default output format

A lot of users managed to resolve various mic issues (stutter, delay, or mic not working at all) by changing the default output format of the Recording device. Also, it’s important to set the mic you’re using is indeed set as the default device.

The default format won’t usually work with the mic when it comes to Xbox app performance. Therefore, what you need to do is switch from the assigned format (usually CD) to DVD and look for changes.

Here’s how to do it:

  1. Right-click on the Volume icon in the notification area and open Sounds.
  2. Choose the Recording tab.
  3. Right-click on your default recording device (mic) and open Properties.
  4. Choose Advanced.
  5. Under the Default format drop-down menu, choose DVD or Studio Quality and save changes.default audio format mic

Some users even switched to Studio quality and it solved it. So, if the DVD format doesn’t work, try others.

Solution 4 – Troubleshoot the connection

Another possible reason why one or another feature fails or underperforms within the Xbox app can be in relation to network issues. Firstly, you might want to go to the official Xbox Live Status website and check whether any of the services are down.

Also, it’s important that the following ports are open as they are mandatory when using any Xbox Live service:

  • Port 88 (UDP), Port 3074 (UDP and TCP), Port 53 (UDP and TCP), Port 80 (TCP), Port 500 (UCP), UDP Port 3544 (UDP), UDP Port 4500 (UDP)

In addition, restarting your PC and router, for starters, might resolve the temporary connection stall. After you’re sure that everything is properly configured, test your mic within the app and look for improvements.

Solution 5 – Disable Firewall and antivirus temporarily

Another possible reason why the Xbox app can’t access your mic is due to firewall-imposed limitations. This is hardly a case for the built-in Windows Firewall, but third-party firewalls are known for blocking certain apps from accessing the PC peripherals.

This leads us to believe that disabling them might bring the resolution.

So, if you’re knowledgable enough to add an exception to your third-party firewall, do so. On the other hand, if you’re not sure how to do it, temporarily disabling the firewall before using the app should help.

Solution 6 – Install Teredo Adapter

A lot, and we mean a lot, of Xbox app issues track back to the P2P connection. And, in this case, if you are sure that the mic is fully functional but still are unable to make it work, try with an alternative virtual adapter.

The alternative to a standard configuration is the Teredo Adapter. Have in mind that the adapter’s driver installation requires some work.

We’ll explain how to install Teredo Adapter driver below:

  1. Right-click Start and open Device Manager.
  2. Click on View in the Main bar, and check the “Show hidden devices” option.
  3. Expand Network adapters and look for Teredo Tunneling Pseudo-Interface.
  4. If it’s not there, click on Action in the Main bar, and choose Add legacy hardware.
  5. Click Next.
  6. Choose the “Install the hardware that I manually select from the list (Advanced)” option and click Next.
  7. Choose Network adapters from the list and click Next again.
  8. Select Microsoft.
  9. Choose Microsoft Teredo Tunneling Adapter from the list and install it.
  10. Restart your PC.

Solution 7 – Check audio input drivers

Finally, besides the networking, consider reinstalling the audio input driver, as well. Maybe we need to look at the bigger picture and the driver is subpar so the audio input device won’t work as intended.

Once you’ve uninstalled the driver, it should reinstall on its own. On the other hand, you can try googling your mic and download an official driver provided by the OEM.

Here’s how to reinstall audio input drivers in Windows 10:

  1. Right-click Start and open Device Manager.
  2. Expand the Audio inputs and outputs section.
  3. Right-click on every entry, respectively, and uninstall the device.
  4. Reboot your PC and make sure the mic is plugged in.
  5. Wait until the driver is installed and give the Xbox app another try.

That’s it. If you’re still unable to make your mic working in the Xbox app, consider contacting Microsoft support. It seems that even this, the simplest of features sometimes just doesn’t work. Furthermore, if you have any alternative solutions or possibly questions, feel free to tell us in the comments sections below.

RELATED POSTS YOU SHOULD CHECK OUT:

Discussions

Next up

Here’s how to permanently fix Taskhost.exe high CPU usage

John Waibochi avatar. By: John Waibochi
5 minute read

Taskhost.exe is a process that hosts various Windows processes running from a dynamic link library instead of the conventional .exes (executable files). You see, libraries (.dlls) […]

Continue Reading

5 best DVD copy protection software to install in 2019

Costea Lestoc By: Costea Lestoc
6 minute read

DVD copy protection is a broad term that covers various methods of copy protection for DVDs. These methods include DRM, CD/DVD-checks, Dummy Files, over-sizing and […]

Continue Reading

The best 3D anatomy software to use for human body research

Edward Hudson By: Edward Hudson
5 minute read

Digital advances have now made it possible to study the human body in stunning 3D. And while the number of these types of applications continues […]

Continue Reading