- How to fix Xbox Party issues on the Xbox app for PC? Let's start by troubleshooting the network connection. Read this article to find out how.
- When using Xbox app on your PC, you might need to use a software for your controller. Check out this handy article to learn more.
- For more Xbox information, guides, and other useful tips visit our Xbox troubleshooting hub.
- Don't forget to bookmark our dedicated Fix Xbox One issues page.
The evolution of online gaming is closely followed by the communication services which allow players to chat or use VoIP to communicate with their co-players and friends.
Xbox Party is that service, for all Microsoft platforms, including Windows and various Xbox consoles. However, since the introduction, this part of the Xbox app for Windows 10 is plagued by issues.
It fails in its essential role — being a communication platform for gamers while they stream or play co-operatively.
Today, we prepared some solutions which should help you address some of Xbox Party problems.
How can I fix Xbox Party issues on the Xbox app for PC?
- Check the connection
- Install Teredo Adapter
- Check the permissions
- Restart the app and the associated service
- Reset the Xbox app
- Change the default playback device
- Briefly disable Windows Firewall and third-party antivirus
1. Check the connection (disable UPnP and VPN clients, check live services)
Let’s start with the connection troubleshooting. Now, the Xbox app is flawed in so many regards and these kinds of problems are not unusual, even if you’re network is working as intended. Either way, we’ll need to get this out of the table and eliminate possible connection issues with the Xbox Party problems.
Here are some connection-related troubleshooting steps you can try:
- Restart your PC and router.
- Flush DNS.
- Access Router settings and disable UPnP.
- Disable VPN and Proxy.
- Disable IPv4.
- Use a wired connection.
- Check the status of Xbox Live Services, here.
2. Install Teredo Adapter
This emerged as the top solution for the problem. Some knowledgeable users managed to resolve all kinds of Xbox Party errors by relying on the Microsoft Teredo Adapter to do the P2P connection.
This device is unavailable by default so you’ll need to enable and install its driver. After that, you’ll need to run a few commands in the elevated Command Prompt. Follow these steps to enable Teredo Tunneling adapter:
- Right-click Start and open Device Manager.
- Click on View in the Main bar, and check the “Show hidden devices” option.
- Expand Network adapters and look for Teredo Tunneling Pseudo-Interface.
- If it’s not there, click on Action in the Main bar, and choose Add legacy hardware.
- Click Next.
- Choose the “Install the hardware that I manually select from the list (Advanced)” option and click Next.
- Choose Network adapters from the list and click Next again.
- Select Microsoft.
- Choose Microsoft Teredo Tunneling Adapter from the list and install it.
- Restart your PC.
3. Check the permissions
Both the Xbox app and the individual game require permission to access your microphone. Games like Sea of Thieves even have a built-in push-to-talk feature which is something the Xbox app and Party lack.
With that in mind, we suggest checking all available permissions and allowing the Xbox App and the game to access the microphone. Here’s where to check permissions:
- Press Windows key + I to open the Settings app.
- Choose Privacy.
- Select Microphone from the left pane.
- Under the “Choose which apps can access your microphone“, toggle on the Xbox app.
4. Restart the app and the associated service
Other users who use the Xbox Party feature to stream resolved the problem by shutting down the app and restarting associated services.
Even though we’re looking at a built-in app which comes pre-installed on Windows 10, it still has a tendency to stop services. The services we’re referring to are Xbox Live Networking service and IP Helper.
Follow these steps to restart services and, hopefully, resolve the problem:
- Close the Xbox app completely.
- In the Windows Search bar, type Services and open Services.
- Locate the Xbox Live Networking service, right-click on it and choose “Restart” from the contextual menu.
- Do the same for the IP Helper service.
- Close Services and open the Xbox app again.
5. Reset the Xbox app
You can’t uninstall the Xbox app but you might restore it to factory settings. This will delete all stored cache and fix some minor bugs which are quite frequent. After the reset, you should try updating the app.
If you’re not sure how to reset an app in Windows 10, follow the instructions we provided below:
- Open Settings.
- Choose Apps.
- Locate the Xbox app under the Apps & features and expand it.
- Click on the Advanced options link.
- Scroll down and click Reset.
6. Reset to default playback settings
Some of the most commonly reported issues with Xbox Party concern sound issues, namely, the microphone sound. Some users managed to resolve this by resetting the sound devices to factory values.
We can’t pinpoint the exact reason why this is the case, but if it helps to some, it might help you, too. Here’s how to reset your playback and recording devices to factory settings:
- In the Windows Search bar, type Sound and open Sound from the results.
- Highlight the playback device, select the Advanced tab, and reset it to factory settings.
- Repeat this for the microphone.
- Save changes and exit.
7. Briefly disable Windows Firewall and third-party antivirus
The final solution for Xbox Party issues we can offer is to disable the antivirus and Windows Firewall temporarily. Some of them seemingly affect the performance of the Xbox app.
In addition, disabling all other bandwidth-dependent applications from working in the background won’t harm. If the problem is resolved after you’ve tried this approach, try whitelisting the Xbox app and the game.
It’s better to allow an individual application to communicate through the Firewall than to disable it for good. If none of the steps worked, we suggest using an alternative application for the team chat. At least, until the issues are permanently dealt with.
With that said, we can conclude our list. If you have questions or suggestions, feel free to post them in the comments section below. Also, don’t forget to send a ticket and your feedback to Microsoft concerning Xbox Party problems.
Eventually, they’ll make it work if pressured enough.
FAQ: Learn more about the Xbox One party feature.
- What is a party on Xbox One?
One of the cooler features of the Xbox One is the ability to create ‘parties’. Parties let you and up to eleven other friends group up, and talk to each other.
- How do I join a party on Xbox One?
You must have Xbox Live Gold or Xbox Game Pass Ultimate. Press the Xbox button to open the guide. Select Multiplayer and then Start a party.
Editor’s Note: This post was originally published in October 2018 and it has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.Editor's Note: This article was originally published in October 2018 and was revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.