Moment 3 is causing blank screen for some, but there's a fix
The blank screen shows up after restarting the PC.
3 min. read
Published on
Share this article
Read our disclosure page to find out how can you help Windows Report sustain the editorial team Read more
Key notes
- There is a bug that's causing a blank screen after installing Moment 3.
- Fortunately, a Reddit user found a simple solution.
- There might be other ways to fix this issue.
Windows 11 Moment 3 release (KB5026446) is out and you can download the updates on your PC, but it seems that for some users it’s causing a blank screen.
As spotted by this Reddit user, the bug appeared right after they installed the latest Windows 11 update onto two PCs. The bug occurred in both cases.
There might be a possibility ExplorerPatcher is causing this particular bug, as the Reddit user says, but it’s not set in stone.
I imagine that ExplorerPatcher was the culprit and that different steps would have also solved this problem, but I haven’t spent any time trying to confirm that.
Here’s how to fix the Windows 11 Moment 3 blank screen bug
In any case, the Reddit user found a solution for the bug apparently, and it’s very simple to follow.
- Press Ctrl + Alt + Del and open your Task Manager.
- Go to the Run new task option and click on it.
- Type in explorer.exe and press Enter.
- Go back again to the Run new task option and click on it.
- This time, type in cmd.exe and press Enter.
According to the Reddit user, when the Command window opened, Windows displayed the desktop and a notification that ExplorerPatcher had downloaded new symbols.
Meanwhile, Microsoft has released a new build for Beta Insiders, KB5026440, and it brings a ton of fixes, but also an important feature for OneDrive. You will be able to unlock OneDrive capacity view where you can easily keep track of your storage capacity.
The Redmond-based tech giant also announced a lot of new features coming to Windows 11 very soon. At the Microsoft Build 2023, AI was the main character, so Windows Copilot is coming to your PC next month.
But that’s not all, AI is coming to Microsoft Store as well, in case you haven’t heard, and you’ll be able to summarise all the reviews of a product with it. This way you can make an informed decision to buy something or not.
And a whole new platform called Microsoft Fabric is also coming. Needless to say, the platform was touted as a game changer due to its inclusive approach toward business development.
What do you think about these new features coming to Windows? Have you experienced the bug when you installed Moment 3? Let us know in the comments section below.
