5 Ways to Fix File Explorer if the File Count Is Not Working

Stay on top of your file count in File Explorer

by Claire Moraa
Claire Moraa
Claire Moraa
Claire likes to think she's got a knack for solving problems and improving the quality of life for those around her. Driven by the forces of rationality, curiosity,... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
Affiliate Disclosure
  • File Explorer is a great tool for managing your files and is an integral part of the operating system.
  • While it can be a very useful tool, it can also be frustrating when it won't work properly.
  • If File Explorer is not counting files it could be because of a problem with your hard drive or an outdated version of Windows.

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Windows File Explorer helps you access your folders and important files. In cases where you have a large number of files in one folder, it becomes important to keep track of the file count. However, sometimes, the file count may not be working.

If you are copying files from one folder to the other or just trying to organize your files and folders by size, it can be frustrating when File Explorer is not keeping count. Sometimes the issue is so severe that File Explorer keeps crashing.

In such a situation, most people might give up and opt for a third-party file manager. However, with some quick and easy tweaks, you can get the file count to show up without too much hassle.

How do I show file count in Windows Explorer?

The file count in File Explorer is a useful feature that allows you to see how many files are in a folder and its subfolders. 

Usually, when you open a folder on File Explorer, the number of files will be displayed at the bottom left corner. However, if this isn’t the case, there are two ways to do this. 

The first one is to open the folder and select all files by pressing Ctrl + A and the file count will be displayed at the bottom left corner. However, if you have too many files, File Explorer may not be able to display the file count at the bottom.

Here’s where the second method comes in. You can right-click on the folder you want to reveal the file count and select Properties.

The Properties dialog box under the General tab will list all the details pertaining to that folder including the file count. 

For the more tech-savvy users who would like to count the number of files in a folder and subfolders in Windows, you can do so with PowerShell. Powershell is a powerful tool for managing Windows environments.

All you have to do is copy the path of the folder location and paste it as a command on Powershell. Powershell will list the folders and file count.

How many files can be in a Windows folder?

Expert tip:


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The total number of files that can be in a folder is limited by the amount of space available on the drive and the system file type. If there’s not enough space for new files, Windows will display an error message when you try to create or open another file in that folder.

In most cases, this means you need to free up some disk space. You can use Disk Cleanup to delete temporary files and other unnecessary data from your computer.

What can I do if the file count is not working in File Explorer?

1. Restart File Explorer

This is probably one of the easiest solutions for fixing the issue. If you have recently opened File Explorer and then closed it, this could be enough to trigger a bug where it stops updating the file count and causing it not to work. 

restart file explorer

You will need to restart it again. This means closing all open instances of File Explorer on your computer and then opening them again from your Start menu or taskbar. 

2. Run SFC and DISM commands

  1. Press the Windows key, type cmd in the search bar and click Run as administrator.cmd-admin hp printer won't scan
  2. Enter the following command: DISM /Online /Cleanup-Image /RestoreHealthdism-restore steam.exe bad image
  3. Wait for the command to be executed then run the next one: sfc /scannowsfc scan
  4. Once complete, reboot your PC and try again.

SFC (System File Checker) scan checks and verifies all protected system files and replaces incorrect versions with correct versions. The DISM command can repair corrupt Windows images and restore missing or damaged files from those images.

Restoring your system to a previous state can fix a number of system issues. A simpler way to safely restore your system is using a specialized tool that can do all the work for you.

Restoro will automatically scan your PC for problematic files and will replace all critical Windows system files that are malfunctioning with previous versions that are working perfectly.

Here’s how you can perform this action:

  1. Download and install Restoro.
  2. Launch the application.
  3. Wait for it to find any system stability issues.
  4. Press Start Repair.
  5. Restart your PC for all the changes to take effect.

The built-in system restoration tool will revert your Windows to a previous version, therefore you can lose some precious data that was saved after the restoration point was made. You can always return your system to its pre-repair condition.

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Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.

3. Scan for viruses

  1. Press the Windows key, search Windows Security and click Open.
  2. Select Virus & threat protection.
  3. Next, press Quick scan under Current threats.
  4. Wait for the process to finish and restart your system.

4. Check for Windows updates

  1. Press the Windows key and click on Settings.settings windows 11
  2. Click on Windows Update on the left-hand pane.windows-update-w11 amd driver not installing
  3. Select Check for updates then install if available.check for updates windows 11 settings

5. Restart your PC

Restarting your PC forces all programs and processes to close down so that they can be restarted again.

In this case, restarting will refresh all the processes running on your computer and clear out any temporary files that may be causing issues in your computer’s operating system.

If none of these work, it could be an issue with recently installed third-party software onto your computer that may be interfering with File Explorer and its ability to display file counts properly in Windows. You can try to uninstall these programs and see if the issue persists.

While you are still here, check out our article on the fixes you need to apply if File Explorer is not displaying the correct file or folder size.

Also, if the Windows File Explorer search tab is not working, we have an expert guide on how to solve this issue.

For any additional thoughts on this topic, leave us a comment down below.

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If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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