A wide number of users have reported issues when trying to run Windows Media Player on their Windows 10 PCs, seeing an error message Windows Media Player has stopped working. There are various reasons for this occurrence, starting with system or application conflicts.
Some of the affected users shared their problems on Microsoft’s forum.
Windows Media Player has stopped working.
A Problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. This just started happening today, didn’t install anything to my knowledge. Tried uninstalling & reinstalling but didn’t do anything.
Resolve the error with the steps provided below.
Why is my Windows Media Player not working?
1. Disable and enable Windows Media Player
- Press ‘Win + X’ keys on your keyboard, and select the Apps and features option
- Click on ‘Manage optional features’, and then search for Windows Media Player in the list
- Once you found Windows Media Player, click on it, select Manage, and deactivate it
- Restart your PC
- Follow the steps 1 to 3 and install the Windows Media Player from the same list
- Check to see if the error occurs when trying to open WMP.
2. Disable and re-enable Windows Media Player in Windows Features
- In the Windows Search bar, type Windows features and select Turn Windows features on or off.
- Navigate to Windows Media Player and disable it by unchecking the box.
- Reboot your PC and re-enable Windows Media Player again.
- Check for improvements.
3. Update Windows and uninstall AMD Media Foundation Transcoder
- Navigate to Settings > Update & Security > Check for updates to update Windows 10.
- In the Windows Search bar, type Control and open Control Panel.
- Choose Uninstall a program.
- Uninstall AMD Media Foundation Transcoder and try running Windows Media Player again.