Windows Update not working in Windows 10 Anniversary Update: possible fix

By: Vamien McKalin
2 minute read

Update not working when attempting to download the Windows 10 Anniversary Update? You’re not alone in experiencing this problem. Many folks are, but there are certain issues that are quite interesting than others. We came across some Windows 10 users who have been complaining that the Windows Update section within the Settings area, is 100% blank.

It’s quite strange for anyone to experience a problem where the Windows Update section is just a blank slate. This can cause folks to just want to revert back to Windows 7 because things are a lot simpler there seeing as Windows 7 is very mature. However, before running back to the old operating system, there is chance we could help with your debacle.

First off, we want you to try the following commands via CMD:

Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth

If that doesn’t work, press Windows key+R, then type services.msc to verify if the following services are fully up and operational:

  • Windows update.
  • Background Intelligence transfer service
  • Application Identity
  • Cryptographic service.

Now, if you’ve attempted everything above, then we suggest performing a reset of your PC. That should fix most underlying problems. However, if not, then reinstalling Windows 10 completely might be the only option. Yes, we know, it’s a tough decision, but sometimes things just don’t go as planned.

To avoid reseting your computer, we also recommend you to download this tool to fix various PC problems, such as file loss, malware and hardware failure. It will also optimize your PC for maximum performance.

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