WPD driver update breaks USB and Bluetooth connections [FIX]

By: Madeleine Dean
2 minute read

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The latest WPD driver update issued by Microsoft has broken the USB connection capabilities of thousands of Windows 7, 8.1. and Windows 10 computers. More specifically, many users report that their Windows computers no longer recognize their smartphones after installing this update.

The culprit is Microsoft – WPD – 2/22/2016 12:00:00 AM – 5.2.5326.4762, an update that was first published over a year ago. Apparently, this update tries to exchange ADB and MTP drivers for several MediaTek devices. Unfortunately, the driver package conflicts with the existing ADB and MTP drivers. As a result, your Windows computer no longer recognizes your phone and the error code 0x800f0217 appears on the screen.

Here’s how one user describes this issue:

After installing this update, my Nokia 925 Windows Phone no longer connects to the Windows 10 PC.   I am trying to connect with a USB wire, not Bluetooth. I rebooted both phone and computer. I then “removed” the device from “Connected Devices” and then tried to re-connect to the device.  This seemed to prompt the computer to have another go at installing the same update. […]

I have no idea what is going on. At this moment in time I’d rather throw the computer down the stairs than “Retry” the installation. Once again it looks like I will be losing many hours of my time trying to fix a problem caused by Microsoft.


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Fix: USB connection issues generated by WPD driver update

1. Connect your phone to your computer >go to Device Manager > right-click and select Search for driver

2. Select Search on this PC > select Drivers on this PC

3. A list pops up > select USB device > a list of MTP USB drivers will pop up

4. Select the second one > the first one has an error.

Users also report that installing the latest drivers from their phone manufacturers solves this problem.

I had the same problem with my LG V10 and i downloaded drivers from LG and installed them. After that everything worked perfectly.

If you haven’t installed this troublesome WPD – 2/22/2016 12:00:00 AM – 5.2.5326.4762 update yet, block the driver update center ASAP.

RELATED STORIES YOU NEED TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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