How to Fix Log In Error 0x80860010 in Windows 11?

Running Windows Store Apps troubleshooter could be one of the fixes

by Loredana Harsana
Loredana Harsana
Loredana Harsana
Managing Editor
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • This error occurs when you either input the wrong credentials or have corrupt device drivers on your computer.
  • In this guide, we will discuss some expert-recommended methods to resolve the issue.

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Many users have reported facing error code 0x80860010 while logging into one of the Microsoft apps, including OneNote, Office, OneDrive, etc. This error could stop you from accessing or using the app. Fortunately, we can fix this issue in no time.

Here, in this guide, we will discuss methods to fix the issue right after talking about the causes of its occurrence.

What causes login error 0x80860010 in Windows 11?

There could be various reasons for the issue to occur; we have mentioned some of the popular ones here: 

  • Corrupt system files – If your computer has damaged or missing system files, it might cause issues on your PC, including not letting you login into Microsoft apps. You should run an SFC scan to check for the problem.
  • Incorrect login credentials – If you use the wrong name or password for your Microsoft account, you might see this error.
  • Microsoft app files are damaged – If the app file is corrupt or missing, you might get this error. To fix it, you can either repair the app or reinstall it.
  • Conflict with other programs – If a program on your computer interferes with the working of the Microsoft app, then you can get this error. To fix it, try to close the background apps and check if the issue persists.

What can I do to fix login error 0x80860010 in Windows 11?

Before engaging in troubleshooting steps, go through these preliminary checks to fix the issue: 

1. Run the Windows troubleshooter

  1. Press Windows + I to open Settings.
  2. Now go to System, then click Troubleshooter.Troubleshoot -0x80860010
  3. On the next page, select Other troubleshooters.Other troubleshooters
  4. From the list,  go to Windows Store Apps and click Run.Windows Store App Run

2. Repair the Microsoft Office app

  1. Press Windows + I to open Settings.
  2. Go to Apps, then Installed apps.Installed apps - 0x80860010
  3. From the list of apps, locate the Office app, and click on the three dots next to it.
  4. Choose Modify.Modify Office
  5. On the UAC prompt, click Yes.
  6. Select Quick Repair, and then Repair.Quick Repair

3. Reinstall the app

  1. Press Windows + R to open the Run window.APPWIZ RUN COMMAND -0x80860010
  2. Type appwiz.cpl and press Enter to open a list of apps.
  3. Select Office and click Uninstall.Microsoft Office Uninstall
  4. Restart your PC.
  5. Now you can download the Office app using your Microsoft account. But first, log in to your account and, click on your profile image, click My Microsoft account.My microsoft account - 0x80860010
  6. Go to Subscriptions.SuBscription
  7. Click on Install Office under Office apps & devices.
  8. Follow the on-screen instructions to install Office again.

4. Run the SFC and DISM command

  1. Press the Windows key, type CMD, and click Run as administrator.DOS COmmand Prompt - 0x800700e9
  2. Type the following command and press Enter: sfc/scnnow
  3. Let the process get complete, and if there is an error, then copy and paste the following command and hit Enter: DISM /online /cleanup-image /restorehealth
    Once the scan is finished, restart your computer.

5. Contact Microsoft support

If nothing worked for you, it is advised to contact Microsoft Support. Explain the whole scenario and the steps you took to fix the issue. This helps them understand the situation better.

So, you need to follow these methods to fix the login error 0x80860010 in Windows 11. Try them and let us know which worked for you in the comments below.

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If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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