FIX: Adobe Application Manager missing or damaged

Vladimir Popescu
by Vladimir Popescu
Windows & Software Expert
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  • When the Adobe Application Manager is missing or damaged, you need to take immediate action.
  • To fix this, don’t hesitate to uninstall and reinstall the Adobe Creative Cloud application. You may also repair the Creative Cloud application.
  • Taking a look at our Adobe Creative Cloud section is a great way to get the latest information about this topic.
  • Whenever your software acts erratic, keep in mind that we also have a great Adobe Troubleshooting Hub with fixes for all your problems.
fix Adobe Application Manager

It can be very annoying to run your Adobe applications on your PC and see an error message saying that the Adobe Application Manager is missing or damaged.

Here is what one user had to say about this issue on the Adobe help forums:

When I open any Adobe applications I get the message: Adobe Application Manager, required to verify your license, is missing or damaged. Please download a new copy of Adobe Application Manager. How can I get any of the applications running again? Any help is highly appreciated.

Because the message can include a wide range of possible issues, this error can cause a lot of frustration amongst users who encounter it.

In today’s guide, we will try to cover all the possible reasons for this error appearing, and we will give you step by step information about how to apply the specific methods one by one.

Please keep trying to run the Adobe Application Manager after trying out each of the methods presented in this list.

This will ensure that you won’t waste any time, and at the same time protect your system from any unneeded changes in its settings.

How can I fix the Adobe App Manager missing or damaged?

1. Uninstall and reinstall the Adobe Creative Cloud application

reinstall Adobe Creative Cloud

To uninstall:

  1. Press the keyboard shortcut Win+X.
  2. Choose Apps and features.
  3. Search for the Adobe Creative Cloud app in the application list, select it, then click Uninstall.
  4. Follow the on-screen instructions to complete the uninstallation process.

In order to completely remove the Adobe Creative Cloud application from your PC, you need to follow the steps above.

To reinstall:

  1. Visit the official Adobe website to download Adobe Creative Cloud.
  2. Sign in with your credentials.
  3. Click the Download button and follow the on-screen instruction to complete the setup.

Due to the latest security measures to protect your account from any third parties, installing the Creative Cloud without having administrator privileges can cause some files not to be installed properly.

In order to avoid encountering this issue, it is recommended that you reinstall the application after either logging into or creating a new administrator account.

Adobe Creative Cloud installer failed to initialize? Check out this article and solve the problem quickly.

2. Repair the Creative Cloud application

Even though it might seem like an obvious solution, some users have had great results by simply clicking the repair button inside the error message.

After trying out this option, please try to see if the issue is resolved, and if not, continue reading this list.

3.  Use the Creative Cloud Cleaner Tool from Adobe

Adobe icons - Adobe app manager missing or damaged

  1. Download the Creative Cloud Cleaner Tool.
  2. Open the tool and choose the option Creative Cloud 2017, 2015, 2014, Creative Cloud & CS6 Products.
  3. Select Adobe Creative Cloud Desktop.
  4. Rename the following OOBE folders to OOBE.old:

    • Program Files (x86)Common FilesAdobeOOBE
    • UsersAppDataLocalAdobeOOBE
  5. Download and reinstall the Creative Cloud app by following the steps mentioned in solution number two.

Want to fix the Adobe Creative Cloud download error? Take a look at this guide and learn how you can do it.

In today’s fix article we explored some of the best troubleshooting methods to apply if you see the error about your Adobe application manager either missing or being damaged.

We would love to know if this guide has proven useful in your situation and that you managed to easily access your Adobe app manager.

Please feel free to share your thoughts with us on this matter by using the comments section found below this article.

FAQ: Learn more about Adobe Application Manager

  • What is the Adobe Application Manager?

The Adobe Application Manager is an official program from Adobe used to manage the installation of apps from the Creative Cloud and the Creative Suite.

  • Where is the Adobe Application Manager?

To find Adobe Application Manager in your Windows PC, simply enter into Start > All Programs.

  • How do I reinstall Adobe Application Manager?

To reinstall Adobe Application Manager, visit the official Adobe page, sign in with your credentials, then click the Download button.

Editor’s Note: This post was originally published in December 2019 and has been since revamped and updated in May 2020 for freshness, accuracy, and comprehensiveness.

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