FIX: This document could not be printed [Adobe Acrobat]

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • Can't print PDF documents from Acrobat Reader? Rest assured that we're here to help you out.
  • Reinstall the software altogether to fix the issue and get all the enhancements of the latest version.
  • If you cannot print at all, don't worry, we got you covered. Check out our Printer Errors section!
  • Take a look at our extensive Adobe Issues Hub too if you want more detailed solutions related to your trusted Adobe suite.
Fix This document could not be printed
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Adobe’s forum includes posts about a This document could not be printed error that pops up for some users. That error message pops up for Adobe Acrobat users when they try to print PDF documents.

Consequently, the users can’t print any Portable Document Format with the software. This is how Acrobat users can fix the This document could not be printed error.

How can I fix printing errors in Adobe Acrobat?

1. Reinstall Adobe Acrobat

Adobe Acrobat

If you are unable to print PDF documents, your current Adobe Acrobat Reader might be corrupted. The easiest way to fix this issue is by reinstalling the software altogether.

By doing so, you not only fix your printing situation, but you also benefit from the latest enhancements and newest features that come with the Reader’s most recent version.

Long story short, that’s your chance to easily convert web pages and Microsoft Office documents (Word, Excel, PowerPoint) to PDFs and compress them for a smaller size.

Even more, you can scan and print to PDF, split, merge and compare PDF files, or even edit them (manage data in scanned tables, rearrange, delete and rotate pages in a PDF).

Adobe Acrobat Reader

Adobe Acrobat Reader

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2. Update the printer driver


The could not be printed error could be due to an outdated or corrupted printer driver. If so, updating the printer driver will probably resolve the issue.

The simplest way to install, update, or fix a third-party driver is to use a dedicated tool such as DriverFix to do the job for you.

DriverFix automatically update drivers

Without such a tool, you would have to manually go to each manufacturer’s website and download each driver separately.

Unfortunately, this leaves room for errors such as downloading the wrong drivers, or not getting the latest one yet.

However, those will just be a problem of the past if you use DriverFix since all of the above will be done automatically by the program.



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3. Select the Print as Image option

  1. First, open the PDF document that doesn’t print in Acrobat.
  2. Click File and Print to open the window shown in the image directly below.
  3. Press the Advanced button to open further options.
  4. Select the Print As Image option on the Advanced Print Setup window.
  5. Click the OK button.
  6. Then press the Print button.

Some Acrobat users have confirmed that selecting the Print As Image option fixes the could not be printed error. A PDF document might contain images and fonts that can’t be rendered.

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Selecting Print As Image prints the PDF as a rasterized image of the document instead. Acrobat users can select the Print As Image setting as described above.

4. Remove documents from the print queue

  1. Open Cortana by clicking Type here to search on the taskbar.
  2. Enter the keyword printer in the search box.
  3. Then click Printers and Scanners to open the window shown directly below.
  4. Select the printer you’re trying to print the PDF with.
  5. Press the Open queue button to open the window directly below.
  6. Click Printer > Cancel All Documents if there are documents in the queue.
  7. Restart Windows after clearing the print queue.

There might be some documents stuck in the printer queue. If so, emptying the print queue could fix the could not be printed error. Follow the guidelines above to clear the print queue in Windows 10.

5. Turn off PDF/A View Mode

  1. Turning PDF/A View Mode off has fixed the could not be printed error for some Acrobat users.
    • To do that, click Edit > Preferences in Acrobat.
  2. Click Documents on the Preferences window to open the settings shown directly below.
  3. Select Never on the PDF/A View Mode drop-down menu.
  4. Then press the OK button.
  5. Open and print the PDF in Acrobat.

6. Open the document in Google Chrome or alternative PDF software

This resolution is more of a workaround than a fix. Remember that you can print the PDF from alternative software.

So, try opening the document in Google Chrome or another browser that supports the PDF format.

To do that, right-click the PDF file you need to print and select Open with > Google Chrome. That will open the PDF in Chrome. Then users can click the Print button to print out the document.

Alternatively, users can print from alternative PDF software. Foxit Reader, PDF Annotation Lite, and Xodo are three notable alternatives to Adobe Acrobat.

Click the Free Foxit Reader Download button on Foxit’s website to save the installer for that software. Then open the Foxit Reader’s setup wizard to add the software to Windows.

7. Convert the PDF to a DOCX document

  1. Open the PDF to DOCX page in a browser.
  2. Select the PDF to DOCX tab.
  3. Press the Upload Files button to select a PDF to convert.
  4. Then select Download All to save the new DOCX document to a folder.
  5. The document downloads as a compressed ZIP.
    • Users can extract it by opening the ZIP in File Explorer, clicking Extract all, and pressing Extract.
  6. Thereafter, open the DOCX document in a word processor and print it from there.

Acrobat users can also convert the PDFs they need to print to Word DOCX documents. Then users can open the documents in MS Word, or other word processors, to print them.

Those are some of the best resolutions for fixing this error.

Let us know which one of the solutions enlisted solved The document could not be printed error for you in the comments section below.

FAQ: Learn more about PDF files

  • Can not print PDF Windows 10?

In order to print PDF files on a Windows 10 PC, you should open the PDF file with Adobe Acrobat Reader and go to the File menu. Select the Print option, then choose to Print as Image and validate the action by clicking the OK button.

  • How do you unlock a PDF file?

In order to unlock a PDF file, you should open it with Adobe Acrobat Reader and go to the Tools menu, then select Protect ->Encrypt, and finally, click on the Remove Security option.

  • How can I remove password from PDF file free?

There are several online apps that you can use directly in your browser like PDF Password Remover Tool or Instant PDF Password Remover.

Editor’s Note: This post was originally published in February 2019 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.

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Editor's Note: This article was originally published in February 2019 and was revamped and updated in October 2020 for freshness, accuracy, and comprehensiveness.
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