Airpods Keep Disconnecting From Windows 10: 6 Easy Fixes

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
Affiliate Disclosure
  • AirPods keep disconnecting from Windows 10 because of that platform’s power management settings and the startup configuration for some Bluetooth services.
  • When AirPods keep disconnecting and reconnecting, changing the power management settings for those devices can help.
  • Some users have confirmed that changing startup settings for certain Bluetooth services can fix AirPods that keep disconnecting.
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Apple AirPods are Bluetooth earbuds users can pair with Windows 10. However, on Microsoft’s support forum, some users said that their AirPods keep disconnecting and disconnecting from Windows 10. One user stated:

I’m using my computer, and it (an AirPod) randomly disconnects and reconnects. It’s very annoying. I’ve tried updating drivers, and forgetting the AirPods and repairing, but no avail.

Let’s dive deeper into this subject and discuss the intricacies of this circumstance.

Why do AirPods keep disconnecting from Windows 10?

AirPod Bluetooth connections with Windows 10 aren’t always entirely stable for some users. One of the most common causes is Windows 10’s power management settings that turn off AirPod devices. In addition, Windows 10 can disconnect seemingly unused AirPods when song playback is paused.

Another potential cause lies in certain Bluetooth services required by AirPods. When those services aren’t correctly configured, AirPods disconnect from Windows 10. The required services need to be configured to automatic startup type.

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The good news is that there are a few confirmed resolutions for fixing AirPods that frequently disconnect from Windows 10. Try applying these potential resolutions if you need to fix an AirPod that keeps disconnecting from your PC.

How can I fix an AirPod that frequently disconnects and reconnects?

1. Run the Bluetooth troubleshooter

  1. Press the Windows key + I hotkey, which will bring up Settings.
  2. Select Update & Security and Troubleshoot in Settings.
  3. Click Additional troubleshooters to open a list of troubleshooters in Settings.
    Additional troubleshooters airpods keep disconnecting from windows 10
  4. Select the Bluetooth troubleshooter, and click the Run this troubleshooter option. After that, the troubleshooter will open and might automatically apply fixes.

2. Adjust power management settings for AirPods

  1. First, right-click the Start button to select the Device Manager shortcut.
  2. Click the View menu.
  3. Select Devices by type on the menu.
  4. Double-click the Human Interface Devices category within Device Manager.
    Device Manager window airpods keep disconnecting from windows 10
  5. Right-click the AirPods Audio/Video Remote Control HID device and select Properties.
  6. Select the Power Management tab in the screenshot directly below.
    Power Management tab airpods keep disconnecting from windows 10
  7. Deselect the selected Allow this computer to turn off this device to save power checkbox.
  8. Press the OK button.
  9. Next, right-click AirPods Hands-Free Call Control HID in Device Manager and select the Properties option.
  10. After that, repeat steps six to eight to deselect the Allow this computer to turn off this device to save power setting for the AirPods Hands-Free Call Control HID device.

3. Adjust settings for required Bluetooth services

  1. To bring up Run, press the Windows and R keys simultaneously on your keyboard.
  2. Type this command in Run and press Enter: services.msc
  3. Double-click Bluetooth Support Service to open the window directly below.
    Bluetooth Support Service airpods keep disconnecting from windows 10
  4. Click Automatic on the Startup type drop-down menu.
  5. Select the Apply option, and click OK to exit.
  6. Next, double-click the Bluetooth Audio Gateway service to bring up its properties window.
    Bluetooth Audio Gateway Service airpods keep disconnecting from windows 10
  7. Select the Automatic startup option.
  8. Press the Apply button to save the new service settings.
  9. Click OK to close the properties window.

4. Edit the registry

  1. Press the Windows key + S hotkey to open the search box.
  2. Type Registry Editor in the search utility’s text box.
  3. Click Registry Editor to open the window for it.
  4. Now open this registry key in the Registry Editor: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0000
    Registry Editor airpods keep disconnecting from windows 10
  5. Right-click the 0000 key to select New and String Value.
  6. Input PnPCapabilities as the new string value’s name.
  7. Double-click PnPCapabilities to open an Edit String window.
    Edit String window airpods keep disconnecting from windows 10
  8. Enter 24 within the Value data box.
  9. Select the OK option.

5. Uninstall all Bluetooth devices

  1. Open the Device Manager window from the Win + X menu.
  2. Next, double-click the Bluetooth category.
    Bluetooth category airpods keep disconnecting from windows 10
  3. Right-click all the Bluetooth devices listed there and select the Uninstall device options for them. Then, click the Uninstall options to confirm.
  4. Close Device Manager, and click Power > Restart on the Start menu.

6. Update the Bluetooth driver for your AirPods device

  1. Bring up the Device Manager window as outlined in the second resolution’s first step.
  2. Next, expand the Bluetooth category.
  3. Right-click the AirPods device the issue arises for and select Update driver.
    Search automatically for drivers option airpods keep disconnecting from windows 10
  4. Select the Search automatically for drivers option on the Update Drivers window.

Alternatively, you can update device drivers for AirPods with third-party driver updater software like DriverFix.

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What can I do if I need more potential fixes?

Microsoft’s support service is probably the best for fixing Windows 10 Bluetooth issues. You can chat with a support agent by clicking Get support on the Microsoft Support page. Then enter a description for the problem, select an appropriate product and category, and click the Confirm button.

However, the potential fixes above will probably fix AirPods disconnecting from Windows 10 for most users. So, try applying all those resolutions before contacting Microsoft’s support service.

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