Ever since the introduction of Windows Insider program back in October 2014, besides other issues, people are often reporting audio problems. A couple of factors could cause your sound to disappear in Windows 10, but there are also a couple of workarounds that will help you to return it.
Windows 10 is currently very close to its final form, which will be released to users on July 29th, but this wasn’t the case throughout the Windows Insider program, as many builds were unstable and incompatible with a lot of software. Microsoft actually still works on improving compatibility of Windows 10 with various drivers and programs.
So the first thing you should do, if you’re facing audio issues in Windows 10, is to check if your audio driver is updated. You probably know that, but it would do no harm if I mention it. We recommend this third-party tool (100% safe and tested by us) to automatically download all the outdated drivers on your PC.
If you’re sure that your audio driver is up to date, but you’re still facing the sound issue you can try with changing the sound format and disabling the enhancements. This issue actually occurred on my computer after installing some of the previous builds, but everything was back to normal after I changed my sound format from 16bit to 24bit. You should try this workaround as well, and here’s what you need to do:
- Right-click on Speaker icon in the Task bar
- Open Playback devices
- Select your default playback device and go to Properties
- Go to Advanced tab
- Under Audio Format choose 24bit, 96000Hz (Studio Quality)
- Test if your sound is working and click OK
If you’re using an older audio card, you’ll need to switch to 16bit, if your current audio format is 24bit. But in most cases, switching from 16bit to 24 will get the job done. You can also try with disabling Audio Enhancements. To do so, follow first three steps from above, go to Enhancements tab and check Disable all enhancements.
That would be all, if you have some other kind of audio problem in Windows 10, tell us in the comments, we’ll try to provide you with another solution. Or you can just wait until Microsoft fixes the majority of problems in the final release, which will be very soon.