AutoPlay is the menu that pops up when you insert a CD/DVD into the optical drive of your machine, when you connect a USB drive or any other device that has some sort of accessible storage space, be it writable or read-only.
The AutoPlay menu asks when you connect a device or insert a storage media how you want Windows to treat it. It will then remember your selected option and apply it the next time it detects the same device or media type.
Because the AutoPlay menu is somewhat intrusive, appearing on top of everything you’re doing just like any other notification, we sometimes tend to select an action just to make the pop-up go away. This can lead to choosing the wrong action for that device or media type.
Some applications can also disable the AutoPlay feature. For example, VMWare Workstation will completely disable AutoPlay functions when a virtual machine is running and enable them back when the guest machine is stopped. The problem is that most application that alter these settings leave them like that after usage or even after uninstalling them.
CD and DVD AutoPlay isn’t working on Windows 10, how to fix it?
AutoPlay problems can appear on any PC, and speaking of AutoPlay issues, here are some common problems that users reported:
- CD won’t autorun Windows 10 – This issue can occur due to your antivirus, but you can fix it simply by disabling the antivirus software or by switching to a different antivirus.
- AutoPlay not working windows 10, 8, 7 – If your AutoPlay feature isn’t working at all, you can check our AutoPlay not working article for more in-depth solutions.
- DVD AutoPlay not working Windows 10 – This issue can affect DVDs as well, and if this happens, be sure to check AutoPlay settings on your PC.
- AutoPlay not working CD Asus, Acer laptop – This problem can appear on any laptop brand, and if you encounter it, be sure to try all of our solutions.
Solution 1 – Check your antivirus
The most common cause for AutoPlay issues on your PC is your antivirus software. In order to protect your device from malware, some antivirus tools will prevent the AutoPlay feature from working. However, if the disc your using doesn’t have any malware on it, you can disable AutoPlay protection feature in your antivirus.
If that doesn’t help, you might have to temporarily disable your antivirus and see if that solves the problem with AutoPlay. If the issue is still there, perhaps the only way to fix this issue is to uninstall your antivirus. Even if you remove a third-party antivirus from your PC, you’ll still be protected by Windows Defender, so you won’t have to worry too much about your safety.
If removing the antivirus solves your problem, this might be a perfect time to consider switching to a different antivirus software. If you’re looking for a reliable antivirus that won’t interfere with your system, we strongly recommend to try out Bitdefender.
Bitdefender is the best antivirus on the market with a wide range of security features. 2019 version has an extra-protection layer that will immediately encrypt the files that will be threatened. The auto-pilot feature has improved and will assist you daily in order to keep your PC safe from any cyber-attacks.
Solution 2 – Check AutoPlay settings in the Settings app
If AutoPlay is not working for CDs and DVDs, you might be able to solve this issue by checking its settings in the Settings app. It’s possible that you don’t have AutoPlay option configured, and that can lead to this issue. To check AutoPlay settings, you just need to do the following:
- Open the Settings app. You can do that quickly by using Windows Key + I shortcut.
- Go to the Devices section when the Settings app opens.
- Now pick AutoPlay from the menu on the left. In the right pane, pick set Removable drive to Ask me every time or choose any other option.
After making these changes, check if the problem with AutoPlay is completely resolved.
Solution 3 – Check AutoPlay settings in Control Panel
If AutoPlay is not working for CDs and DVDs on Windows 10, perhaps your AutoPlay settings aren’t correct. To fix this problem, it’s advised to check your AutoPlay settings in Control Panel. You can do that by following these steps:
- Press Windows Key + S and enter control panel in the search field. Now choose Control Panel from the list of results.
- Navigate to the AutoPlay section in Control Panel.
- Locate the DVDs section and choose the default action for each DVD type. You can also do that for Blu-ray discs and CDs. After doing that, click the Save button to save changes.
This method is quite similar to the previous one, but it offers more options, so if you want better control over AutoPlay features, we suggest you try it out.
After you made all the necessary changes just click the Save button at the bottom to save and apply these changes.
Solution 4 – Check Group Policy settings
If AutoPlay is not working for CDs and DVDs, the issue might be group policy settings. In case you don’t know, Local Group Policy Editor allows you to modify various settings, and sometimes these settings can prevent the AutoPlay feature from working properly.
However, you can enable AutoPlay in Group Policy by doing the following:
- Press Windows Key + R to open the Run dialog. Now enter gpedit.msc and press Enter or click OK.
- In the left pane, navigate to the User Configuration > Administrative Templates > Windows Components > AutoPlay Policies. In the right pane, double-click Turn off Autoplay.
- Select Not Configured and click Apply and OK.
After doing that, the AutoPlay feature should be enabled and it will start working again. If this policy is already set to Not Configured, this solution will not work for you, so you can just skip it.
Solution 5 – Make sure that Shell Hardware Detection service is running properly
According to users, you might encounter AutoPlay issues if the Shell Hardware Detection service isn’t running. If AutoPlay is not working with CDs and DVDs, the problem might be the Shell Hardware Detection service. To enable this service, just do the following:
- Press Windows Key + R and enter services.msc. Now press Enter or click OK.
- When Services window opens, locate and double-click the Shell Hardware Detection service.
- Set the Startup type to Automatic. If the service isn’t running, click the Start button to start it. Now click Apply and OK to save changes.
After doing that, this service should be enabled and the issue with AutoPlay will be permanently resolved.
- READ ALSO: Fix: DVD drive missing in Windows 10
Solution 6 – Modify the registry
If AutoPlay is not working for CDs and DVDs, the issue might be related to your registry. According to users, you just have to change a single value to fix the problem and you can do that by following these steps:
- Press Windows Key + R and enter regedit. Press Enter or click OK.
- Navigate to the HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer in the left pane. In the right pane, locate NoDriveTypeAutoRun and rename it to xNoDriveTypeAutoRun.
After doing that, check if the problem with Autorun is still there. If that doesn’t work, you might want to try this:
- Go to the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer key in the left pane. In the right pane, delete NoDriveTypeAutoRun value.
- Now go to the HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer value, right-click the empty space in the right pane and choose New > DWORD (32-bit) Value. Set the name of the new DWORD to NoDriveTypeAutoRun and set its value data to 0×00000091.
Some users are also suggesting to simply clear the NoDriveTypeAutoRun value data and save changes.
After doing that, close Registry Editor and check if the problem is still there. Since editing the registry isn’t always risk-free, we advise you to make a backup of your registry just in case.
Solution 7 – Reinstall your CD/DVD driver
If you’re having issues with AutoPlay and CD or DVD discs, the problem might be related to your drivers. To fix the issue, you just have to reinstall your CD/DVD drivers. You can do so by following these steps:
- Open Device Manager. You can do so quickly by pressing Windows Key + X and choosing Device Manager from the list.
- Now locate your optical drive, right-click it and choose Uninstall device.
- When the confirmation dialog appears, click Uninstall.
Once you remove the driver, restart your PC and the default driver should be installed automatically. After the default driver is installed, the problem should be permanently resolved.
AutoPlay problems can be somewhat annoying, but we hope you managed to solve them using one of our solutions.
Editor’s Note: This post was originally published in May 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.