Bellsouth email not working / login problems [Solved]

Milan Stanojevic
by Milan Stanojevic
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  • Outlook is a great email client, but many users reported that Bellsouth email is not working in Outlook. This can be a problem, but there’s a way to fix this issue.
  • If Bellsouth email is not working in Outlook, you might be able to solve the problem simply by changing your password.
  • For more information on Bellsouth, visit our Bellsouth section.
  • Are you looking for another e-mail client? We have the Most Useful Guides For Email Clients just for you.
How to fix Bellsouth email not working login problems

Outlook is a great email client, but many users reported that Bellsouth email is not working in Outlook. This can be a problem, but there’s a way to fix this issue.

Many users have Bellsouth email, but some users reported issues while using Bellsouth email and Outlook. Speaking of issues, here are some common problems that users reported:

  • Bellsouth email login problems, authentication error – Sometimes you might not be able to login to the Bellsouth email. If this happens, you might have to change your password and create a secure mail key.
  • Bellsouth email not sending emails – If Bellsouth email isn’t sending mail in Outlook, the issue is probably your email configuration. Simply configure the email again and check if the necessary information is correct.
  • Bellsouth email won’t work – If Bellsouth email won’t work at all with Outlook, you might want to try using webmail or different email client as a temporary solution.

How to fix Bellsouth.net email not working problem


  1. Change your password and create a secure mail key
  2. Check your antivirus
  3. Make sure that your account is properly configured
  4. Just wait it out
  5. Repair your Outlook profile
  6. Forward emails from Bellsouth email to Outlook email
  7. Use webmail
  8. Switch to a different email client

Solution 1 – Change your password and create a secure mail key

If Bellsouth email is not working in Outlook, you might be able to solve the problem simply by changing your password. This issue can occur with some legacy accounts, and in order to fix this issue, it’s advised to visit Bellsouth’s website and change your password.

After changing the password, check if the problem is still there. If the problem is still appears, you might want to try creating a secure mail key. This is basically a password that you’ll use only for Outlook. Using secure mail key is a great method if you want to ensure that your email stays safe from malicious users.

To create a secure mail key, do the following:

  1. Go to your Bellsouth profile page and click on Sign-in info.
  2. Now select the email account that you want to create a secure mail key for.
  3. Scroll down to the Secure mail key section and choose Manage secure mail key.
  4. Now select Add secure mail key option.
  5. If you want, you can enter the name for your security key in order to recognize it better. This isn’t mandatory, but it might come helpful in the future.
  6. Now select Create secure mail key. Click Copy secure mail key to clipboard.
  7. Click OK.

Now you just have to go to Outlook and replace your password with the secure mail key. After doing that, check if the problem is still there.


Solution 2 – Check your antivirus

Bellsouth email login problems
In some cases, it’s possible that your Bellsouth email isn’t working in Outlook due to your antivirus. Your antivirus or firewall can sometimes prevent your email client from working properly, and that can cause this error to appear.

However, you can fix this issue simply by adding Outlook to the list of exclusions in your firewall or antivirus. In case the problem is still there, you might want to try disabling certain antivirus features or disable your antivirus altogether.

If disabling the antivirus doesn’t help, your next step would be to completely remove your antivirus. If you’re concerned about your safety, you should be protected by Windows Defender, so there’s no need to worry.

Once you remove your antivirus, check if the problem is still there. If the issue doesn’t reappear, this might be a perfect time to consider switching to a different antivirus solution. There are many great antivirus tools on the market, but if you want an antivirus that won’t interfere with your email client, you should definitely try Bitdefender.


Solution 3 – Make sure that your account is properly configured

If your Bellsouth email is not working with Outlook, the problem might be because your account wasn’t properly configured. To fix this, you just need to locate your account and make the necessary changes.

We’re going to show you how to properly add and configure a Bellsouth account, but if you already have a Bellsouth account, you just need to modify it slightly. To add a Bellsouth account in Outlook, you just need to do the following:

  1. Open Outlook and go to File > Add Account.
  2. Select Manual setup or additional server types and click Next.
  3. Now select POP or IMAP and click Next.
  4. Now you’ll be asked to enter your display name and email address.
  5. After doing that, you need to enter server information. If you’re using a POP3 account, enter inbound.att.net and outbound.att.net for Incoming and Outgoing servers respectively.Enter your login information and click More Settings. Now go to the Advanced tab and set Incoming server port number to 995. Set Outgoing server port to 465. Save changes.If you’re using IMAP account, set Incoming and Outgoing servers to imap.mail.att.net and smtp.mail.att.net respectively. As for the port numbers, use 993 for Incoming and 465 or 587 for Outgoing server.
  6. If you want, you can click the Test Account Settings button and check if your configuration is correct.

After configuring your account, the problem should be resolved and everything should start working again.


You might also be interested in how to configure Windows Live Mail for Outlook on Windows 10


Solution 4 – Just wait it out

In some cases, it’s possible that this is a server-side issue. If that’s the case, there’s not much you can do until Bellsouth fixes the problem on their own.

If you’re having issues with Bellsouth and Outlook, you can contact Bellsouth and they’ll let you know if the problem is caused by their servers or by your client.


Solution 5 – Repair your Outlook profile

Sometimes your Bellsouth email is not working in Outlook because your Outlook profile is corrupted. This can occur for various reasons, but you can fix this issue by doing the following:

  1. In Outlook, go to the File tab and choose Info.
  2. Select Account and then Account Settings.
  3. Change Folder to Outlook Data File, then Inbox.

After doing that, save changes and check if the problem is resolved.


Solution 6 – Forward emails from Bellsouth email to Outlook email

If you aren’t receiving Bellsouth emails in Outlook, you might be able to fix this problem simply by setting all your emails to be forwarded from Bellsouth email to Outlook email.

This is just a workaround, but until you find a permanent solution, this workaround might work for you. To forward your emails, be sure to access Bellsouth’s server and set up email forwarding to the desired email account.


Solution 7 – Use webmail

If you’re having problems with Bellsouth email and Outlook, you might be able to temporarily solve the problem by using webmail. Many email services offer webmail, and if you’re having problems with Outlook, we suggest to temporarily switch to webmail

This isn’t the best solution, but it’s a decent workaround until you find a permanent solution.


Solution 8 – Switch to a different email client

Bellsouth email not sending emails

Sometimes Bellsouth email will not work in Outlook, and if you can’t fix the problem on your own, perhaps you should switch to a different email client. There are many great email clients on the market, and you can always try using Mail app in Windows 10. However, if you want something that offers a bit more features, Thunderbird might be just what you need.

On the other hand, if you want a proper Outlook replacement, our choice would be eM Client. This application looks and works like Outlook, so if you’re an Outlook user, you should feel familiar with this application.

This article will also help you fix the following issues:

  • Bellsouth email not working
  • Bellsouth email login problems
  • Bellsouth.net email login problems
  • My bellsouth email stopped working
  • Bellsouth email problems today
  • Can’t login to bellsouth email
  • Bellsouth email issues

If Bellsouth email is not working in Outlook, the problem can be your configuration, so be sure to try all of the solutions from our article and let us know if our solutions helped you with this problem.

FAQ: Read more about the Bellsouth net email

  • How do I login to my Bellsouth net email?

First, make sure you are connected to the Internet. Visit currently.com and select the Mail option. Next, you will have to enter your email settings. The last step is to select Sign In and to click on Keep me signed in if you want to stay signed in.

  • How to change Bellsouth email password?

Visit the Bellsouth’s Forgot Password page and select Password. You will be prompted to enter your full bellsouth email address and your last name. Continue the process.

  • Does Bellsouth email still work?
AT&T allowed its customers to keep their original Bellsouth email address even after all AT&T changed their email to Yahoo! You can also keep your Bellsouth email address if change your account to another Internet provider.

Editor’s Note: This post was originally published in October 2018 and has been since revamped and updated in June 2020 for freshness, accuracy, and comprehensiveness.